Afrihost - Pure Fibre Feedback Thread

[Bryn]

riperino

It surely can't cost so much to add additional capacity? Frogfoot talks about upgrading its links around PE quite frequently, in response to congestion.

 

[AfriGuy]

Other sites as well, but mostly it's my online gaming that's affected

Hey, are there no other downloads happening in the background, possibly with other devices as well? This has the potential to slow down your speeds.

 

[AfriGuy]

It surely can't cost so much to add additional capacity? Frogfoot talks about upgrading its links around PE quite frequently, in response to congestion.

Word is that we are currently working on this, however, the answer is currently indefinite.

 

[AfriGuy]

My 200Mbps pure fibre line is currently running at 12Mbps! Openserve in Durban.

Hey Neville, those speeds sound horrible. Do you mind sending me a screenshot of your speedtest results that you've run via LAN cable?

 

[r00igev@@r]

yip local Openserve GPON congestion, nothing to do with Afrihost

What about liquid? Afrihost does not have an IPC.

inetnum: 41.160.0.0 - 41.175.255.255
netname: NEOTEL
descr: Liquid Telecommunications South Africa (Pty) Ltd
country: ZA
org: ORG-NPL2-AFRINIC

On my afihost PPPoE account on Openserve I connect to Liquid.

 

[Neville Bailey]

Hey Neville, those speeds sound horrible. Do you mind sending me a screenshot of your speedtest results that you've run via LAN cable?

Speeds seem to be back to normal this morning.

 

[AfriGuy]

Speeds seem to be back to normal this morning.

Alright, thanks Neville.

 

[r00igev@@r]

Afrihost has one of the largest Openserve IPConnect contracts in SA, with nearly 150Gbps at all three POPs combined. Looking at outdated information about who owns an IP address from a public database is just misinformed.

Wow. Is afrihost's information outdated or is the Internet outdated.
From the top, my afrihost PPPoE account connects to a PPOE server that is on liquid 41.170.72.193. A tracert shows that it is indeed on the liquid network.
You talking pork pies.

 

[r00igev@@r]

On top of my above statement, I have no idea what your ISP's internal network has to do with last mile congestion, since that's operated by Openserve.

That is misinformation. Supply a statement from Openserve admitting congestion. There is none to my knowledge.
@rpm Please follow up on the allegations here that Openserve is congesting on fibre and get a press release from them.

 

[Bryn]

"add additional capacity" is so abstract it could mean many things, in Openserve's case it could mean simply increasing an ISP's IPConnect in a a region, it could mean additional peering and transit via upgraded hardware (10Gbit to 40Gbit switches) at an exchange but in this case, since the technology used (GPON) is so pervasive it requires swapping out a lot of hardware (cable, switches, termination points, controllers, cabinets) at the last mile, in a lot of places. Strategically it could be done only in places where needed (rip out the old, replace with the new) but over time it'll add up costs to have to essentially redo entire ares either converting their GPON shared lines to something like active ethernet, or keeping GPON but heavily decreasing their at-curb-contention by reducing the number of splits (64 to 32, 32 to 16, 16 to 8, etc) by adding more parallel 2.4Gbps hauls (as apposed to replacing a saturated 10Gbps switch with a 40Gbps via a swap-out) at a single point to serve an entire area like Vumatel trenched could do, since their at-curb-contention is zero since everyone has a dedicated port, just negotiated to their paid line speed. That's kinda why you don't see Openserve offering anything above 200/100, which they only recently (reluctantly) announced (before that 100/50) while Vumatel and others are going 300+, some even on 1000/100 (only artificially limiting upload to prevent cannibalising their business segment products)

Thanks for the info, very interesting. Many folks in PE on Frogfoot's fibre network are raging at the packet loss and abysmal speeds during Netflix time, across all ISPs.

I assume DFA (the regional installation partner for Frogfoot) has not installed a GPON network given the symmetrical speeds available up to 1Gbps. In the context of what you said above, what do you think the solution is for the congestion that some people are experiencing?

 

[Cav5034]

Thanks for the info, very interesting. Many folks in PE on Frogfoot's fibre network are raging at the packet loss and abysmal speeds during Netflix time, across all ISPs.

I assume DFA (the regional installation partner for Frogfoot) has not installed a GPON network given the symmetrical speeds available up to 1Gbps. In the context of what you said above, what do you think the solution is for the congestion that some people are experiencing?

I've been having the same issue over a month. In Summerstrand on SADV.

 

[r00igev@@r]

Ask one of the Afrihost engineers on this forum maybe? Believe what you want, I don't care.

Just as I thought, it is only your opinion that there is congestion in the OpenServe last mile. Let us test that, I'll create a thread on the main group.

 

[cavedog]

That is misinformation. Supply a statement from Openserve admitting congestion. There is none to my knowledge.
@rpm Please follow up on the allegations here that Openserve is congesting on fibre and get a press release from them.

You are a bit naive if you think they will release a statement to that effect. Why are you specifically asking it from Openserve and not others like Vumatel and Frogfoot.

Like I mentioned before and many times after that is that the way internet is working in SA is quite interesting and most people point the finger at the ISP when the cable provider is likely the culprit

 

[r00igev@@r]

Look at the information in the thread, it's a weee bit past your own nose fella. Just because YOUR line isn't congested, doesn't mean there's no congestion.

Stop insulting and keep to the facts.

 

[Bryn]

Looks like FrogFoot does use GPON:

As for a solution, it's a matter of having enough capital to upgrade their carrying capacity in overloaded areas, or better communicate expectations to their customers about how contended their services really are. Neither are easy, which is why they're known to have a trashy network.

Damn. Was hoping to move to Frogfoot later this year, but it seems I'm probably better off remaining on Openserve.

Another issue is that Openserve has never once gone down for me during load shedding. But some local folks are moaning that Frogfoot goes down. That's unacceptable if it wasn't a temporary issue.

 

[Bryn]

UPS, generators and redundant power all costs money, FrogFoot doesn't seem to want to spend that money. l assume because in their mind not enough people use their fibre during loadshedding to justify the cost for them having to pay additional CAPEX for no real additional income.

You'd think the only thing people want to use during load shedding is their Wi-Fi. Cheap to power, and lets you do an unlimited number of things to pass the time. And the signups in PE for Frogfoot must be nuts given how superior their coverage is compared to Openserve. Oh well. They shouldn't have used DFA I guess - seems to be technical issues all over the place that FF are constantly apologising for and promising fixes.

 

[Naks]

what a shitshow, now even Reddit posts are not loading...

And even Speedtest is not working now... FFS, what a bunch of muppets

 

[sgn]

Signed up today 25/25 on Metrofibre migrating away from adsl now we wait.

 

[Naks]

Zero response from the WhatsApp support line, but the Twitter teams tells me there are two MACs on my account, which is wrong.

So what now?

 

[Cav5034]

Zero response from the WhatsApp support line, but the Twitter teams tells me there are two MACs on my account, which is wrong.

So what now?

We wait...