Afrihost - Pure Fibre Feedback Thread

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I was persistent and waited over 3.5 hours for a response on their WhatsApp support. Then support ends up being useless. Waited for installation to happen, support confirmed it would happen. Didn't happen.FML
 
e4et said:
Frogfoot ?
Unfortunately thats my only option :X3:
Click to expand...

We have 2 lines Frogfoot and Openserve. The frogfoot one disconnects like 3 times a day and has heavy packet loss, The Openserve Line has none never disconnected and has 0 packet loss. Just wish Openserve wasn't as expensive so I can get faster speed

Edit: Though I would rather pay the price I pay now for stable internet than speed
 
Hi,

Naks said:
And even Speedtest is not working now... FFS, what a bunch of muppets
Click to expand...

Afrihost support is now mirroring their Internet service speeds.
Non-existent.
  • I could barely load this forum page.
  • SSH connections are timing out.
  • POP3 is intermittent.
  • Speedtest.net cannot find an "optimal server"
  • And worst: packet-loss over the VPN to the office looks like below:

1584735724975.png

Yes, that's right ... 50% packet-loss most of the time, 100% packet-loss some of the time over VPNs.

If you want to work from home, Afrihost is not the ISP for you. We've been through something similar with Afrihost years ago, but then they clearly communicated the issues and let us know they were working hard on solving the problem. This time 'round ... not so much.

--deckert
 
Deckert said:
Hi,



Afrihost support is now mirroring their Internet service speeds.
Non-existent.
  • I could barely load this forum page.
  • SSH connections are timing out.
  • POP3 is intermittent.
  • Speedtest.net cannot find an "optimal server"
  • And worst: packet-loss over the VPN to the office looks like below:

View attachment 804247

Yes, that's right ... 50% packet-loss most of the time, 100% packet-loss some of the time over VPNs.

If you want to work from home, Afrihost is not the ISP for you. We've been through something similar with Afrihost years ago, but then they clearly communicated the issues and let us know they were working hard on solving the problem. This time 'round ... not so much.

--deckert
Click to expand...

Who is the cable provider?
 
Anyone else having issues with their username.ip.afrihost.co.za not pointing to the correct IP address?
 
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