Afrihost - Pure Fibre Feedback Thread

[cavedog]

Anyone else having issues with their username.ip.afrihost.co.za not pointing to the correct IP address?

First of all did not know that actually existed which is very nice to know thanks for pointing that out. Very cool.

Mine is fine just tested it.

You using a cable provider other than Openserve? Try submitting a ticket to release the ip and get a new one.

 

[e4et]

cancel, they don't deserve your money. what's rain coverage like?

Was was super when I first started using it, but the last 2 months I had it, I had constant disconnects and needed to restart the router trice a day to connect again.

 

[Womz]

Glad to see I'm getting my money's worth here (sarcasm)



100Mbps.. please.

@AfriGuy when are you going to respond to my message that I sent you on Tuesday?
If I don't here back from you then I will have to do the only thing that I can do and that is to downgrade my line speed. At least then I won't be wasting my money paying for something that I never get.

 

[wingnut771]

Glad to see I'm getting my money's worth here (sarcasm)

View attachment 804437

100Mbps.. please.

@AfriGuy when are you going to respond to my message that I sent you on Tuesday?
If I don't here back from you then I will have to do the only thing that I can do and that is to downgrade my line speed. At least then I won't be wasting my money paying for something that I never get.

frogfoot? don't worry, they're doubling their linespeed like vumatel corona promo.

 

[r00igev@@r]

Glad to see I'm getting my money's worth here (sarcasm)

View attachment 804437

100Mbps.. please.

@AfriGuy when are you going to respond to my message that I sent you on Tuesday?
If I don't here back from you then I will have to do the only thing that I can do and that is to downgrade my line speed. At least then I won't be wasting my money paying for something that I never get.

Afrihost is self-isolating.

 

[cavedog]

Afrihost is self-isolating.
View attachment 804597

I don't want to come across as arrogant but you seem like very biased towards Afrihost. Making posting about how bad Afrihost is with packet loss in CISP thread here making well jokes that's not really funny.

Let's address you fundamentally flawed graph with packet loss. IMCP packets sent over a period of time is not and accurate measure of loss. IF one packet gets filtered along the way the will be measured as loss. I extensively make use of my 200/100 line on Afrihost for gaming, voice and then the usual downloads. If the loss you are punting all over mybb is happening this thread will be littered with complaints because voice and gaming would be impossible. A small packet lost while gaming will likely cause disconnections, very bad lag or high latency.

Afrihost uses TelkomIP Net for transit so once they hand it over to Telkom in JHB for transit the path is exactly the same being used as Telkom ISP, Telkom LTE and other business related broadband from Openserve. There is no complaints so that part is fine. Traffic from Rosebank IPC to NAP is still all Openserve wether you are with CISP or Afrihost. That basically leaves only a few routers between Openserve handoff at NAP to AFrihost or any other ISP depending on how they transit the traffic from Rosebank which if I understood PBCool correctly still had to happen with Openserve.

Afrihost is still one of the biggest ISPs in SA way bigger than CISP so very likely mistake is being and and will still be made that is why I always encourage people to post enough info. Just like the complaints in the CISP thread which ironically is WAY more than Afrihost most are related to loss on the cable providers side. Loss on international transit will affect so many people downdetector will even spike with complaints. Loss on Afrihost portion of the network will also spike a large number of complaints everywhere which is not happening.

I suggest you investigate where the loss come in and how it affects your graphs before you try to taint a ISP name. Just saying take it or leave it.

 

[IceyQ]

I don't really understand why there is arguing but I want to thank @waylander for taking time to help me out when I needed it. He didn't have to. @cavedog has also given me advice in the past. I appreciate the people on this forum, willing to share their knowledge. Afrihost also replied to my ticket, within a few hours (via email and twitter).

 

[cavedog]

I don't really understand why there is arguing but I want to thank @waylander for taking time to help me out when I needed it. He didn't have to. @cavedog has also given me advice in the past. I appreciate the people on this forum, willing to share their knowledge. Afrihost also replied to my ticket, within a few hours (via email and twitter).

On a serious note though how is the connection? Congestion on Openserve has been extremely rare.

 

[IceyQ]

On a serious note though how is the connection? Congestion on Openserve has been extremely rare.

It is still struggling between 9 and 10ish(at night), then it's perfect again, I get about 2% packet loss in short bursts. It did not drop once though, as I wasn't kicked from any Warzone rounds. I sent an email to one of Openserve's OPs managers, sent him the tests. He usually replies within a week, so will let you know once he replies.

On a personal note: I am extremely happy with Afrihost, I was with SS and CISP, and it was a nightmare. It will have to take a major and continuous FUp to make me move from Afrihost.

 

[Cav5034]

I still have packet loss every night. But now it's usually 30-40% loss...

Anyway have been assigned someone from AH who is my contact to deal with. Now it's just a matter of getting SADV to come to the party.

Is metro Fibre experiencing the same issues?

 

[cavedog]

It is still struggling between 9 and 10ish(at night), then it's perfect again, I get about 2% packet loss in short bursts. It did not drop once though, as I wasn't kicked from any Warzone rounds. I sent an email to one of Openserve's OPs managers, sent him the tests. He usually replies within a week, so will let you know once he replies.

On a personal note: I am extremely happy with Afrihost, I was with SS and CISP, and it was a nightmare. It will have to take a major and continuous FUp to make me move from Afrihost.

Some Openserve GPON backhaul upgrades taking place tonight midnight.

 

[r00igev@@r]

I don't want to come across as arrogant but you seem like very biased towards Afrihost. Making posting about how bad Afrihost is with packet loss in CISP thread here making well jokes that's not really funny.

Let's address you fundamentally flawed graph with packet loss. IMCP packets sent over a period of time is not and accurate measure of loss. IF one packet gets filtered along the way the will be measured as loss. I extensively make use of my 200/100 line on Afrihost for gaming, voice and then the usual downloads. If the loss you are punting all over mybb is happening this thread will be littered with complaints because voice and gaming would be impossible. A small packet lost while gaming will likely cause disconnections, very bad lag or high latency.

Afrihost uses TelkomIP Net for transit so once they hand it over to Telkom in JHB for transit the path is exactly the same being used as Telkom ISP, Telkom LTE and other business related broadband from Openserve. There is no complaints so that part is fine. Traffic from Rosebank IPC to NAP is still all Openserve wether you are with CISP or Afrihost. That basically leaves only a few routers between Openserve handoff at NAP to AFrihost or any other ISP depending on how they transit the traffic from Rosebank which if I understood PBCool correctly still had to happen with Openserve.

Afrihost is still one of the biggest ISPs in SA way bigger than CISP so very likely mistake is being and and will still be made that is why I always encourage people to post enough info. Just like the complaints in the CISP thread which ironically is WAY more than Afrihost most are related to loss on the cable providers side. Loss on international transit will affect so many people downdetector will even spike with complaints. Loss on Afrihost portion of the network will also spike a large number of complaints everywhere which is not happening.

I suggest you investigate where the loss come in and how it affects your graphs before you try to taint a ISP name. Just saying take it or leave it.

I just see loss or latency or don't see it. If I see it then it indicates a fault.
There is no flaw in using ICMP and no-one should be blocking or filtering it. ICMP packets send over a period of time are accurate reflections of loss. In this case no-one has confirmed that they are indeed filtering ICMP. Its an assumption, and if true is a bad practice.
I will agree that ICMP packet measure might not be a reflection of user experience as that is totally dependent on the thousands of apps and service out there and how they are being used. Some react differently and others have protocol mitigations to over loss. As an example, my afrihost account serves a purpose as a backup during day time where I have noticed a problem. The joke was made because I haven't had an answer from afrihost on the query and neither have any of the other guys who are reporting the same issue. I'm not saying the whole network is ****, just confirming the symptoms seen by the others. I did not initiate the post, just replying to people confirming I also observe it.
The ISP takes traffic from the Metro circuit terminating the IPC and takes responsibility for transit including peering at NAP and INX. Most ISPs use DFA circuits from the metro handover to the transit or peering partner, not Telkom as you state. My PPPoE account which has an afihost address of 169.0.243.154 AS37611 connects via an OpenServe fibre to a PPPOE server 41.170.72.193 ASN AS36937 which is liquid. I'll send a message to the contact for Liquid on AfriNIC confirming that it is their address. So I don't think everything is Telkom. There are parts that are liquid.
I'm happy to take up the offer to investigate. All I need is mib read access to all the networking kit and it will be two ticks and the problems will be identified. I'll even do it mahala.
PS: No need to be precious, since you have been looking and my message history you'll also see I have has my balls bust by tens of thousands of messages over at iBurst and have developed a thick skin.

 

[zulucat]

For a month I decided to temporarily upgrade my fibre line to 40/20 just to get a feel for it - now I do not think I will be able to go back. This is the kind of internet I was born for!

 

[cavedog]

For a month I decided to temporarily upgrade my fibre line to 40/20 just to get a feel for it - now I do not think I will be able to go back. This is the kind of internet I was born for!

Wait until you get the taste of 200/100

 

[blunt]

For a month I decided to temporarily upgrade my fibre line to 40/20 just to get a feel for it - now I do not think I will be able to go back. This is the kind of internet I was born for!

I downgraded from 40/20 to 20/10 and hardly notice a difference (mainly streaming and work - not a gamer or a downloader).. only thing that bugs me are the sad looking upload figures on my Speedtests

 

[CrypticZA]

For a month I decided to temporarily upgrade my fibre line to 40/20 just to get a feel for it - now I do not think I will be able to go back. This is the kind of internet I was born for!

Have a feeling this is what most FNO's predict/are planning with this "we increasing your speed for free for 2 months promotion". I already know we going to go to 50/5 and probably will keep it after that lol

 

[Seeyou]

Anybody else getting some international packet loss all of a sudden this morning?

Edit: Not just international

 

[Naks]

Yep, Afrihost is like a yoyo this morning.

 

[wingnut771]

no issues here (vuma trenched):

 

[AfriNatic]

It is still struggling between 9 and 10ish(at night), then it's perfect again, I get about 2% packet loss in short bursts. It did not drop once though, as I wasn't kicked from any Warzone rounds. I sent an email to one of Openserve's OPs managers, sent him the tests. He usually replies within a week, so will let you know once he replies.

On a personal note: I am extremely happy with Afrihost, I was with SS and CISP, and it was a nightmare. It will have to take a major and continuous FUp to make me move from Afrihost.

Hi IceyPieQ. I'm happy to hear that you are still happy with us, we will also do all we can from our end to keep it this way. Please let us know if the packet loss starts getting problematic so that we can look into it.