Afrihost - Pure Fibre Feedback Thread

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eshar said:
Could somebody from Afrihost please assist. i have logged a ticket ZSV-947-67003 . i have logged this many times and even got telkom out to replace the ONT etc. i have a 100/50 package and when doing a speed test i dont get my speeds. i have rebooted my router and ONT ( router is google mesh). i have replace my router with a mikrotik as a test and it is still the same. i have disconnected all devices and still the same issue. i understand that i will never get 100 MB. i always used to get around say 93 MB download. every time i complain something happens and magically things go back to normal. Please can this be addressed
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Hi,

Have you tried connecting directly to ONT on LAN1 and dialing a pppoe session from your PC and testing the speed?
 
Luke7777 said:
Got the email last week from AH stating that Frogfoot double-up will expire at the end of this month, offering a month at the old price if I upgraded in order to keep the speed. This morning MyBB reported this " Frogfoot told MyBroadband it would be continuing with the speed increases until the State of Disaster is lifted. It will give customers 30-day notice before ending its speed double up campaign." There was also an email earlier (last week or the week before) I think from FF stating the same extension.

So.... did AH tried to trick me into upgrading ... or what ??

/Update - was in a MyBB article 12 June (how time flies :))
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@AfriNatic and other Afri-people ?
 
Can you try again and send me a screenshot of it. I can lag a fault with Openserve for you and provide you with a Fault reference
 
AfriNatic said:
Can you try again and send me a screenshot of it. I can lag a fault with Openserve for you and provide you with a Fault reference
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thank you for all the trouble. i had a chat with linda. done a little troubleshooting . she done a network refresh and all is working well now
 
AfriNatic said:
Hi,

I have responded to your email. I managed to place an order for you manually. I have also send your order number to you. Expect a call from Octotel to install this order soon.

As for the RSAWeb order you can tell them to cancel that as it was not us who placed that order.
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@AfriNatic

Thanks for the speedy assistance.

My Fibre was installed on Friday and I received my router today.

Well done!
 
Is there a problem in CT. Latency up to 106ms

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| RT-AC66U_B1-BF7 - 0 | 76 | 76 | 0 | 0 | 1 | 0 |
| 102-xx-xx-x.ip.afrihost.capetown - 0 | 76 | 76 | 45 | 46 | 52 | 45 |
| 169-1-21-253.ip.afrihost.co.za - 0 | 76 | 76 | 45 | 46 | 52 | 45 |
| 169-1-21-255.ip.afrihost.co.za - 5 | 65 | 62 | 106 | 110 | 119 | 108 |
| cloudflare.ixp.capetown - 7 | 60 | 56 | 107 | 111 | 130 | 111 |
| one.one.one.one - 5 | 65 | 62 | 106 | 110 | 119 | 108 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
Ja same here..Speedtest is fine...but Netflix not usable. Based in CPT, Northern Suburbs

EDIT: Speedtest fluctuations with speed and ping

40AE3124-F007-4441-B05B-1B8DD3D847A5.jpeg
 
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Also Southern Subburbs:



Friend on Vuma Arial in Northern Subburbs is getting 0.33 down on a 20/20.
 
I'm on Vuma Aerial in Northern Suburbs CT and started experiencing high latency from around 6pm

Right now my connection is barely usable.
 
Not seeing any PL but some peculiar latency over certain hops.

1595276756998.png
1595276837926.png
 
What’s happening with the internet dropping every night now?
After 8pm intermittent issues.

Afrihost + Vuma
 
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