Afrihost - Pure Fibre Feedback Thread

[Faziki]

So if two ISPs are giving you subpar results on the same FNO, then common sense would say it has to be investigated by the FNO. Perhaps Packet loss or congestion on the last mile. Which FNO are you with?

Afritoast was below subpar... With Cool ideas 100mbps I'm getting almost 7x the speed that I had with the 100mbps Afritoast line.

FNO? Meaning where is the line rental? Openserve.

 

[Faziki]

That is still a crap result for 100mb, you have a last mile issue with your line.
My 100mb vuma trenched result with 2 tv's streaming dstvnow:

The results with cool ideas is almost x7 better than what I had with afritoast 100mbps that gave me below 10mbps

 

[wingnut771]

The results with cool ideas is almost x7 better than what I had with afritoast 100mbps that gave me below 10mbps

Probably a coincidence.

 

[Faziki]

That is still a crap result for 100mb, you have a last mile issue with your line.
My 100mb vuma trenched result with 2 tv's streaming dstvnow:

Did another one, seems your upload needs some attention.



Better?

 

[wingnut771]

Did another one, seems your upload needs some attention.

View attachment 996210

Better?

I got a 100/10 line. This is the issue with packetloss/congestion, it's a luckypacket.

 

[Faziki]

Probably a coincidence.

Don't think so,

Did nothing to the router setup (exact same hardware, exact same setup) except changing out the ISP details. before I swapped out the line was trash after swapping out it I got amazing results.

 

[Faziki]

I got a 100/10 line. This is the issue with packetloss/congestion, it's a luckypacket.

Well with the results that you have it's quite good. You are one of the lucky ones. enjoy your amazing speeds man

 

[Jaseyyxx]

Well with the results that you have it's quite good. You are one of the lucky ones. enjoy your amazing speeds man

Very weird, maybe a misconfigured VLAN or something on afrihosts side. My speeds have been nothing but amazing with them

 

[Jaseyyxx]

But you're still getting subpar speeds with CI. Maybe open a ticket with them to have openserve investigate

 

[wingnut771]

Did another one, seems your upload needs some attention.

View attachment 996210

Better?

Also, single thread tests will show the issue more, try a local single thread and one from coreix london:

 

[AfriNatic]

This is awesome! To everyone that said I'll regret moving from CoolIdeas, they can get stuffed. My experience with you guys have been nothing but amazing!

Thanks for the kind words. I'm glad you enjoy your double speeds and our service has impressed you. We will do our best to keep it that way

 

[AfriNatic]

So this doesnt means that I get another 3 months on OpenServe?

Unfortunately no. This promo is only extended for Vumatel. You would need to submit the downgrade on Openserve if you do not want to pay the extra monthly fee from 1st of Feb.

 

[AfriNatic]

View attachment 996098

Drop me a pm with your clientzone email. Let me see why you don't have an option to remove it.

 

[AfriNatic]

Uhm no don't do that.

I had a 50 Mbps line with them and 90% of the time the line speed was under 10 Mbps. Decided to opt-in for the double-up promo and thought if I get 10 Mbps on a 50mbps line then Ill probably get above 10mbps on a 100mbps line and it wasn't the case. on the 100 Mbps line had speeds below 8mbps but sometimes when I restart the router it will jump up to 40mbps and slowly but surely make its way back to 8 Mbps.

Decided to move away from Afrihost to Coolideas.

I have a 100 Mbps line with them and I get the following results

Speedtest by Ookla - The Global Broadband Speed Test

Use Speedtest on all your devices with our free desktop and mobile apps.

www.speedtest.net

During night time, I get more than 90 Mbps download and 70mbps upload

Asked Afritoast support to help, they said that it the router, and If they send out someone it's going to cost R 1000 if there isn't anything wrong with the line, with my luck everything will look super on the day the techie comes out and then I have to cough up 1k.

The funny thing is I am using the exact same hardware that Afrihost gave me, just with CoolIdeas details


So happy I don't have to deal with afritoast anymore

I'm sorry we dropped the ball here that ultimately was the reason you cancelled.

 

[AfriNatic]

Vumatel Ariel.

Are you still experiencing issues or was it a once off event? If it happens often we would need to investigate why this is happening.

 

[Pho3nix]

So because I thought the upgrade was over I changed my packages. Any chance I can downgrade and still get the upgrade offer?

 

[AfriNatic]

So because I thought the upgrade was over I changed my packages. Any chance I can downgrade and still get the upgrade offer?

Yes. There is a Dev issue currently where clients aren't able to remove the pending downgrade. Once the fix has been implemented I will let everyone know and everyone would be able to remove the pending downgrade.

 

[sammi01]

Yes. There is a Dev issue currently where clients aren't able to remove the pending downgrade. Once the fix has been implemented I will let everyone know and everyone would be able to remove the pending downgrade.

I did mine earlier this afternoon (after 3).

 

[AfriNatic]

I did mine earlier this afternoon (after 3).

Certain clients can other can't. I can do it manually for any client that can while we wait for the Dev team to implement the fix.

 

[Pho3nix]

Yes. There is a Dev issue currently where clients aren't able to remove the pending downgrade. Once the fix has been implemented I will let everyone know and everyone would be able to remove the pending downgrade.

No.. I upgraded
Want to downgrade to 100mbps again but get 200mbps