Afrihost - Pure Fibre Feedback Thread

[wingnut771]

https://www.speedtest.net/result/10779486456 - Local
https://www.speedtest.net/result/10779490417 - Coreix london

Still not 100% but good enough not to suffer, local should be full speed, coreix looks okay. Try again during peak times or different times of the day to see if there is a pattern as it could be just the late hour this test was done. Single thread tests, this is the way.

 

[Faziki]

Still not 100% but good enough not to suffer, local should be full speed, coreix looks okay. Try again during peak times or different times of the day to see if there is a pattern as it could be just the late hour this test was done. Single thread tests, this is the way.

Last night on my phone I did a test and got 84.7 Mbps download and 185 Mbps upload that was a single channel and local

 

[AfriNatic]

Please note there is an outage in Montana and surrounding areas. Openserve is attending to the outage.

 

[AfriNatic]

Well, I dunno if it's the router, swapped out the ISP details and that it. I did not change anything else. He is welcome to do so if he wants to but to compare apples with apples, I will need 100mbps account details.

Lan was the same as the wifi maybe a few Mbps more (5-10mbps) estimate 18mbps but that's out of 100mbps. I've set my router to restart during the midnight hours to clear all the logs etc, decreases the chances of it going complete wack on me during the times that I really need it to perform well.

I can send you a test account just for you to compare what you are getting now vs what you did get when you cancelled with us.

I do apologise for this and hope that maybe you will consider us as an ISP again in the future. If not I understand.

 

[Mobus]

Last night on my phone I did a test and got 84.7 Mbps download and 185 Mbps upload that was a single channel and local

It is really strange that you have such erratic speeds.

When testing do make sure you are the only connection. Disable wifi. Use LAN. Possibly also save/backup router settings and reset the router to default. Update firmware. Re-enter isp details and setup wifi.

What does others in your neighbourhood say about their connections? Can't you borrow a friends router?

 

[Budza]

I'm switching fibre ISP to AH in March.

Feb. is my notice month.

I'm hoping the migration is smooth. WFH so I can't afford too much downtime.

Anything I need to lookout for here? Ensure the line is released correctly etc?

 

[AfriNatic]

I'm switching fibre ISP to AH in March.

Feb. is my notice month.

I'm hoping the migration is smooth. WFH so I can't afford too much downtime.

Anything I need to lookout for here? Ensure the line is released correctly etc?

The best would be to submit your order with us as soon as your current ISP stops working. Our system places order automatically and this step will fail if you do order before the line is released.

 

[AfriNatic]

Please note we are getting reports of SADV and various area in on Vuma Aerial being down in and around JHB.

We are working on the issue with Vumatel.

 

[waynehooper]

Please note we are getting reports of SADV and various area in on Vuma Aerial being down in and around JHB.

We are working on the issue with Vumatel.

I am down on Vumatel in East London as well.

 

[AfriNatic]

I am down on Vumatel in East London as well.

We have extended the notice.

Vuma Villages, Vuma Aerial in certain areas and SADV. We are seeing very low flow levels on the NNI. We are working on it.

 

[AfriNatic]

We are seeing a very large number of inbound calls, call backs and emails. Our team is working through them them to get back to everyone asap.

 

[Budza]

The best would be to submit your order with us as soon as your current ISP stops working. Our system places order automatically and this step will fail if you do order before the line is released.

Sounds like downtime..

Hopefully the current ISP releases the line as they cancel.

I'll update back here with the migration details as it unfolds.

I couldn't find a write up on migrating between ISPs, might as well record it as it happens.

 

[AfriNatic]

Sounds like downtime..

Hopefully the current ISP releases the line as they cancel.

I'll update back here with the migration details as it unfolds.

I couldn't find a write up on migrating between ISPs, might as well record it as it happens.

Which provider are you using?

 

[Budza]

Which provider are you using?

RSAWEB - what's their migration reputation like?

I'll check in again at the end of Feb.

 

[AfriNatic]

RSAWEB - what's their migration reputation like?

I'll check in again at the end of Feb.

Morning,

The cable provider?

 

[charlieharper]

Anyone else's connection suddenly crawling and timing out?

 

[Budza]

Morning,

The cable provider?

Octotel.

 

[AfriNatic]

Anyone else's connection suddenly crawling and timing out?

We are seeing high losses to Cloudflare currently. This might be what you are seeing?

 

[charlieharper]

We are seeing high losses to Cloudflare currently. This might be what you are seeing?

yeap, was just about to say.. Definitely Cloudflare.

 

[AfriNatic]

Octotel.

Okay it's a migration then. A migration can take 1 business day if everything goes smoothly. Octotel will call you and confirm and then process the migration.