Afrihost - Pure Fibre Feedback Thread

[Luke7777]

Thought so... that was my advice to them as well... contact the ISP and log a fault

Just some feedback.... Was contacted by Openserve via Messenger this morning, requesting contact info and adress of the damaged pole, so that they can escalate it

 

[AfriNatic]

Just some feedback.... Was contacted by Openserve via Messenger this morning, requesting contact info and adress of the damaged pole, so that they can escalate it

Okay that is good news.

 

[Luke7777]

Okay that is good news.

Now.. if the lady who has the problem can just repond to my whatsapp

 

[Aasvoël]

Anyone else getting packet loss and high latency?

 

[ShakeelH]

Anyone else getting packet loss and high latency?

Yeah something is not good...

 

[AfriNatic]

View attachment 1004660

Yeah something is not good...

Morning,

Is the issue still persisting?

 

[ShakeelH]

Morning,

Is the issue still persisting?

No issues was resolved last night

 

[Rickster]

I see the Dlink DIR825G1 got has a new firmware 5.0.1, any feedback?

 

[AfriNatic]

I see the Dlink DIR825G1 got has a new firmware 5.0.1, any feedback?

You can send a mail to support@za.dlink.com for a details list of changes. One of the changes is the addition of TR-069 for us to auto configure the router for a fibre line so you don't have to. There is some minor bug fixes and changes.

 

[Rickster]

You can send a mail to support@za.dlink.com for a details list of changes. One of the changes is the addition of TR-069 for us to auto configure the router for a fibre line so you don't have to. There is some minor bug fixes and changes.

Meh, i dont think a FW update is going to solve me issue.

The damn thing keeps locking up and by that when i try ping something on the network from a device thats connected to it I get horrible latency.

Its in AP/Extender mode, and i need to reboot it to get it working. Its like there is a cache on there that isnt flushing.

Still on FW 3.0.4

 

[wingnut771]

Meh, i dont think a FW update is going to solve me issue.

The damn thing keeps locking up and by that when i try ping something on the network from a device thats connected to it I get horrible latency.

Its in AP/Extender mode, and i need to reboot it to get it working. Its like there is a cache on there that isnt flushing.

Still on FW 3.0.4

It's annoying that you have to turn it off and on again every now and then. Also have it as the wifi AP, with ER-X as the router. When wifi stops responding I know what to do.

 

[AfriNatic]

Meh, i dont think a FW update is going to solve me issue.

The damn thing keeps locking up and by that when i try ping something on the network from a device thats connected to it I get horrible latency.

Its in AP/Extender mode, and i need to reboot it to get it working. Its like there is a cache on there that isnt flushing.

Still on FW 3.0.4

If it's still under warranty we can exchange the faulty unit for a Huawei WS5200

 

[Rickster]

If it's still under warranty we can exchange the faulty unit for a Huawei WS5200

Expired last year July,

/slides a blue note with a buffalo on it.

 

[AfriNatic]

Expired last year July,

/slides a blue note with a buffalo on it.

ohh no. Okay

 

[Aasvoël]

Morning,

Is the issue still persisting?

Happening again, second night in a row. I had a better experience on Rain and that's saying alot.

 

[AfriNatic]

Happening again, second night in a row. I had a better experience on Rain and that's saying alot.

Hi,

Do you have a MTR for me? Maybe a ping plotter result to 1.1.1.1 to show the latency?

Also can you send me your clientzone email address for me to have a look at the line?

 

[AfriNatic]

We are experiencing DNS issues and a routing issue in CPT. We are working on the issue

 

[mountain_lion]

We are experiencing DNS issues and a routing issue in CPT. We are working on the issue

Routing to Afrihost DNS severs (169.1.1.1, 169.1.1.2) looking better from my side now...

 

[AfriNatic]

Routing to Afrihost DNS severs (169..1.1.1, 169.1.1.2) looking better from my side now...

Thank you for the feedback. The team is still working on the issue. The graphs are picking up.

 

[Gekco]

For sure. Thanks for the feedback. It seems to be improving slightly.
At least the beaches are open