Afrihost - Pure Fibre Feedback Thread

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AfriNatic

Afrihost Rep
Company Rep
Joined
Nov 18, 2016
Messages
7,841
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| dlinkrouter.Dlink - 1 | 968 | 967 | 0 | 0 | 4 | 0 |
| 165-73-56-1.ip.afrihost.joburg - 1 | 968 | 967 | 0 | 0 | 26 | 0 |
| 169-1-21-91.ip.afrihost.co.za - 0 | 972 | 972 | 0 | 0 | 7 | 1 |
| rtdcj-os-cer-1-wan.osnet.co.za - 1 | 968 | 967 | 1 | 3 | 15 | 2 |
| 10.189.30.6 - 1 | 968 | 967 | 163 | 164 | 169 | 164 |
| 193.251.248.109 - 1 | 968 | 967 | 163 | 164 | 238 | 164 |
|et-13-0-2-0.marcr6.marseille.opentransit.net - 1 | 964 | 962 | 162 | 164 | 207 | 162 |
|hundredgige0-0-0-32.auvtr5.aubervilliers.opentransit.net - 8 | 760 | 706 | 173 | 173 | 244 | 177 |
| blizzard-1.gw.opentransit.net - 1 | 964 | 962 | 173 | 176 | 257 | 173 |
| ae1-br02-eqpa4.as57976.net - 3 | 894 | 875 | 173 | 187 | 3264 | 179 |
| bond0-vs01-eqpa4.as57976.net - 1 | 964 | 962 | 175 | 178 | 272 | 175 |
| No response from host - 100 | 195 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 195 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 195 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| dlinkrouter.Dlink - 0 | 37 | 37 | 0 | 0 | 0 | 0 |
| 165-73-56-1.ip.afrihost.joburg - 34 | 15 | 10 | 14 | 17 | 20 | 18 |
| 169-1-21-91.ip.afrihost.co.za - 22 | 19 | 15 | 15 | 18 | 20 | 19 |
| cloudflare.ixp.joburg - 20 | 20 | 16 | 15 | 20 | 35 | 23 |
| 172.67.29.179 - 42 | 12 | 7 | 18 | 19 | 24 | 18 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


Having lag issues to OW EU server and to mybroadband. Been like this since last week. TTConnect 20/20.

Hi,

Is the issues you are experiencing with Overwatch only?
 

vavyn

Senior Member
Joined
Jan 7, 2009
Messages
579
Hi,

Is the issues you are experiencing with Overwatch only?
It's actually whole internet usage not restricted to Overwatch only.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| dlinkrouter.Dlink - 0 | 51 | 51 | 0 | 0 | 1 | 0 |
| 165-73-56-1.ip.afrihost.joburg - 18 | 29 | 24 | 0 | 83 | 536 | 13 |
| 169-1-21-91.ip.afrihost.co.za - 8 | 38 | 35 | 0 | 6 | 19 | 18 |
| 102.67.177.31 - 12 | 35 | 31 | 0 | 5 | 19 | 18 |
| 172.253.65.163 - 12 | 35 | 31 | 1 | 6 | 21 | 19 |
| 216.239.40.249 - 9 | 35 | 32 | 1 | 8 | 19 | 19 |
| jnb02s04-in-f14.1e100.net - 9 | 34 | 31 | 0 | 5 | 19 | 17 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| dlinkrouter.Dlink - 0 | 37 | 37 | 0 | 0 | 0 | 0 |
| 165-73-56-1.ip.afrihost.joburg - 28 | 18 | 13 | 0 | 51 | 515 | 19 |
| 169-1-21-91.ip.afrihost.co.za - 23 | 18 | 14 | 0 | 9 | 20 | 17 |
| cloudflare.ixp.joburg - 36 | 14 | 9 | 0 | 11 | 20 | 18 |
| 104.20.31.244 - 23 | 18 | 14 | 0 | 9 | 20 | 17 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

The above is to Youtube.com and Afrihost.com respectively.

Speed also very slow on a 20/20 line.

10932126581.png
 
Last edited:

AfriNatic

Afrihost Rep
Company Rep
Joined
Nov 18, 2016
Messages
7,841
It's actually whole internet usage not restricted to Overwatch only.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| dlinkrouter.Dlink - 0 | 51 | 51 | 0 | 0 | 1 | 0 |
| 165-73-56-1.ip.afrihost.joburg - 18 | 29 | 24 | 0 | 83 | 536 | 13 |
| 169-1-21-91.ip.afrihost.co.za - 8 | 38 | 35 | 0 | 6 | 19 | 18 |
| 102.67.177.31 - 12 | 35 | 31 | 0 | 5 | 19 | 18 |
| 172.253.65.163 - 12 | 35 | 31 | 1 | 6 | 21 | 19 |
| 216.239.40.249 - 9 | 35 | 32 | 1 | 8 | 19 | 19 |
| jnb02s04-in-f14.1e100.net - 9 | 34 | 31 | 0 | 5 | 19 | 17 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| dlinkrouter.Dlink - 0 | 37 | 37 | 0 | 0 | 0 | 0 |
| 165-73-56-1.ip.afrihost.joburg - 28 | 18 | 13 | 0 | 51 | 515 | 19 |
| 169-1-21-91.ip.afrihost.co.za - 23 | 18 | 14 | 0 | 9 | 20 | 17 |
| cloudflare.ixp.joburg - 36 | 14 | 9 | 0 | 11 | 20 | 18 |
| 104.20.31.244 - 23 | 18 | 14 | 0 | 9 | 20 | 17 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

The above is to Youtube.com and Afrihost.com respectively.

Speed also very slow on a 20/20 line.

10932126581.png

Okay can you send me a pm with your clientzone email address so we can have a look for you?
 

MavChat

Expert Member
Joined
Jul 18, 2006
Messages
1,799
It's actually whole internet usage not restricted to Overwatch only.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| dlinkrouter.Dlink - 0 | 51 | 51 | 0 | 0 | 1 | 0 |
| 165-73-56-1.ip.afrihost.joburg - 18 | 29 | 24 | 0 | 83 | 536 | 13 |
| 169-1-21-91.ip.afrihost.co.za - 8 | 38 | 35 | 0 | 6 | 19 | 18 |
| 102.67.177.31 - 12 | 35 | 31 | 0 | 5 | 19 | 18 |
| 172.253.65.163 - 12 | 35 | 31 | 1 | 6 | 21 | 19 |
| 216.239.40.249 - 9 | 35 | 32 | 1 | 8 | 19 | 19 |
| jnb02s04-in-f14.1e100.net - 9 | 34 | 31 | 0 | 5 | 19 | 17 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| dlinkrouter.Dlink - 0 | 37 | 37 | 0 | 0 | 0 | 0 |
| 165-73-56-1.ip.afrihost.joburg - 28 | 18 | 13 | 0 | 51 | 515 | 19 |
| 169-1-21-91.ip.afrihost.co.za - 23 | 18 | 14 | 0 | 9 | 20 | 17 |
| cloudflare.ixp.joburg - 36 | 14 | 9 | 0 | 11 | 20 | 18 |
| 104.20.31.244 - 23 | 18 | 14 | 0 | 9 | 20 | 17 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

The above is to Youtube.com and Afrihost.com respectively.

Speed also very slow on a 20/20 line.

10932126581.png


Connect the computer to the ONT directly by plugging the cable that is in the routers internet port directly into your computer.

Power off the ONT for 30 seconds and then power it on.

Do a speedtest on speedtest.mybroadband.co.za

Do a traceroute (press the Windows key + R and type CMD)
Press enter
Type tracert affrihost.com and press enter
Type ping bbc.co.uk

Please take screenshots of the results.
 

vavyn

Senior Member
Joined
Jan 7, 2009
Messages
579
Connect the computer to the ONT directly by plugging the cable that is in the routers internet port directly into your computer.

Power off the ONT for 30 seconds and then power it on.

Do a speedtest on speedtest.mybroadband.co.za

Do a traceroute (press the Windows key + R and type CMD)
Press enter
Type tracert affrihost.com and press enter
Type ping bbc.co.uk

Please take screenshots of the results.

I will do that as soon the problem comes up again. I don't know if it's congestion issue? Yesterday it occurred during morning and evening time. 8am- 11am and from 8pm- past midnight.
 

Xiphan

Well-Known Member
Joined
Jan 15, 2009
Messages
262
I thought now that I have gigabit fibre I would be able to play around with Twitch Streaming but my upload speed to international websites is absolutely abysmal and a complete farcry from the gigabit speeds I am supposed to get. My FNO is Frogfoot so I should have synchronous gigabit speeds, but the only place I experience that is when I do a speedtest to local servers using multiple connections:

10836403144.png


A single connection to a local server is still decent:

10932379020.png


But a single connection to a server in London yields a much worse result:

10932329659.png


And the results to Twitch servers are just as bad if not worse:

EkYnbDF.png

lsfPVWI.png

e0u1yoM.png

XfVuY4u.png

GhZbL62.png


The maximum bitrate that Twitch supports is 6Mbits, but when I use the above testing tool or the built-in wizard for OBS the average upload speed it recommends for me is always ±2mbits. :confused:
 

AfriNatic

Afrihost Rep
Company Rep
Joined
Nov 18, 2016
Messages
7,841
I thought now that I have gigabit fibre I would be able to play around with Twitch Streaming but my upload speed to international websites is absolutely abysmal and a complete farcry from the gigabit speeds I am supposed to get. My FNO is Frogfoot so I should have synchronous gigabit speeds, but the only place I experience that is when I do a speedtest to local servers using multiple connections:

10836403144.png


A single connection to a local server is still decent:

10932379020.png


But a single connection to a server in London yields a much worse result:

10932329659.png


And the results to Twitch servers are just as bad if not worse:

EkYnbDF.png

lsfPVWI.png

e0u1yoM.png

XfVuY4u.png

GhZbL62.png


The maximum bitrate that Twitch supports is 6Mbits, but when I use the above testing tool or the built-in wizard for OBS the average upload speed it recommends for me is always ±2mbits. :confused:

You can use our Twitch relay server to improve the performance.


There might be loss on the line causing the slow international speeds.
 

Xiphan

Well-Known Member
Joined
Jan 15, 2009
Messages
262
That is incredible! :love: Thanks for that. I just started a short test and it remained rock solid at 60FPS and ±6000Kbps settings the whole time! o_O

1613385566414.png
 

Xiphan

Well-Known Member
Joined
Jan 15, 2009
Messages
262
Awesome! This relay is designed to assist to get the best possible speeds by reducing the latency. :)

I will test it more thoroughly and report back, but so far it looks very promising. :D The only thing I noticed was that adding ?bandwidthtest=true to the end of the url had no effect and I still went live. Is there a way to use this relay with bandwidthtest=true for testing purposes?
 

AfriNatic

Afrihost Rep
Company Rep
Joined
Nov 18, 2016
Messages
7,841
I will test it more thoroughly and report back, but so far it looks very promising. :D The only thing I noticed was that adding ?bandwidthtest=true to the end of the url had no effect and I still went live. Is there a way to use this relay with bandwidthtest=true for testing purposes?

The relay is designed to just relay data and some extra features like the arguments added after the server url might not be relayed to the server.

I would suggest rather creating a second account to test and then making the stream private.
 

vavyn

Senior Member
Joined
Jan 7, 2009
Messages
579
If I am not mistaken but if there is packet loss between your device and the router the issue is not the internet connection - or am I understanding your issue wrong.
Run ping -c 50 -q [your router IP]
1613551486746.png


I've also tested directly from the ONT and it gives the same results.
 
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