Afrihost - Pure Fibre Feedback Thread

AfriNatic · Apr 11, 2021

vavyn said:
VPN

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| unassigned.psychz.net - 0 | 11 | 11 | 2 | 5 | 29 | 2 |
| 10.80.80.1 - 0 | 11 | 11 | 1 | 9 | 54 | 5 |
| 206.249.1.17 - 0 | 11 | 11 | 1 | 6 | 28 | 5 |
| be2436.ccr21.lon02.atlas.cogentco.com - 0 | 11 | 11 | 165 | 170 | 193 | 169 |
| be3008.ccr21.lon01.atlas.cogentco.com - 0 | 11 | 11 | 161 | 165 | 189 | 164 |
| ldn-bb4-link.ip.twelve99.net - 0 | 11 | 11 | 162 | 175 | 237 | 174 |
| slou-b1-link.ip.twelve99.net - 15 | 7 | 6 | 162 | 173 | 193 | 175 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| eu.hosted.co.za - 0 | 11 | 11 | 163 | 171 | 193 | 175 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

No VPN

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| 165-73-56-1.ip.afrihost.joburg - 0 | 26 | 26 | 0 | 0 | 2 | 1 |
| 169-1-21-91.ip.afrihost.co.za - 0 | 26 | 26 | 1 | 1 | 1 | 1 |
| rtdcj-os-cer-1-wan.osnet.co.za - 0 | 26 | 26 | 2 | 2 | 6 | 2 |
| 10.189.30.2 - 0 | 26 | 26 | 167 | 167 | 168 | 167 |
| 195.66.226.25 - 0 | 26 | 26 | 211 | 241 | 265 | 229 |
| 138.197.251.141 - 0 | 26 | 26 | 208 | 238 | 261 | 225 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| eu.hosted.co.za - 0 | 26 | 26 | 229 | 241 | 259 | 253 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Mr Scratch said:
VERY bad tonight!

We have already ordered the necessary upgrades. We are waiting for the vendor to install these upgrades.

We have re routed some of the traffic to try an alleviate the issues experienced during peak time. We are hopeful it will be resolved in the next couple of days.

Apologies for the inconvenience caused.

blunt · Apr 11, 2021

AfriNatic said:
We have already ordered the necessary upgrades. We are waiting for the vendor to install these upgrades.

We have re routed some of the traffic to try an alleviate the issues experienced during peak time. We are hopeful it will be resolved in the next couple of days.

Apologies for the inconvenience caused.

picking up stompies here, ordered additional capacity for what exactly?

AfriNatic · Apr 11, 2021

blunt said:
picking up stompies here, ordered additional capacity for what exactly?

We have ordered upgrades at LINX to increase capacity to alleviate congestion.

blunt · Apr 11, 2021

@AfriNatic do you know the reason why AH has never partnered with MTN to provide connectivity over their fibre? CISP has offered on MTN for years.

AfriNatic · Apr 12, 2021

blunt said:
@AfriNatic do you know the reason why AH has never partnered with MTN to provide connectivity over their fibre? CISP has offered on MTN for years.

I'm not aware of the details but I can try to find out from our Ops Manager.

We are working with a few new FNOs which should be going live soon which one includes Vodacom.

minkukel · Apr 12, 2021

Need some help, openserve fibre is now active but I'm using a mikrotik with RouterOs v6.81. It did connect once and now I just get connecting/disconnecting. Does anybody have a working config for Afrihost+Openserve on Mikrotik ?

AfriNatic · Apr 12, 2021

ghostim said:
Need some help, openserve fibre is now active but I'm using a mikrotik with RouterOs v6.81. It did connect once and now I just get connecting/disconnecting. Does anybody have a working config for Afrihost+Openserve on Mikrotik ?

Is authentication failing or does it connect and disconnect?

minkukel · Apr 12, 2021

AfriNatic said:
Is authentication failing or does it connect and disconnect?

Does not show any authentication failures.
This is my config:

blunt · Apr 12, 2021

ghostim said:
Need some help, openserve fibre is now active but I'm using a mikrotik with RouterOs v6.81. It did connect once and now I just get connecting/disconnecting. Does anybody have a working config for Afrihost+Openserve on Mikrotik ?

should just be a new pppoe client make sure its set to dial over the port that is plugged directly into the ONT (nokia ont port nr 1 usually)

AfriNatic · Apr 12, 2021

ghostim said:
Does not show any authentication failures.
This is my config:
View attachment 1050537

Dropped you a pm.

Definitely an Auth issue.

minkukel · Apr 12, 2021

Thanks guys, I try later again. I'll get bliksemed if I drop the internet connection again because the "goverment" is also working from home today.

minkukel · Apr 12, 2021

ghostim said:
Thanks guys, I try later again. I'll get bliksemed if I drop the internet connection again because the "goverment" is also working from home today.

Ok authentication is working now, but somewhere I screwed up the routing. Some more googling to be done.

minkukel · Apr 12, 2021

ghostim said:
Ok authentication is working now, but somewhere I screwed up the routing. Some more googling to be done.

Solution:
/ip firewall nat add chain=srcnat action=masquerade out-interface=ppoe

Working now and speedtests are close to line speed.

thanks everbody

minkukel · Apr 12, 2021

Not too shabby Nige:

Mr Scratch · Apr 13, 2021

PIng cooked a little early today already.

vavyn · Apr 13, 2021

Mr Scratch said:
PIng cooked a little early today already.

Can confirm
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| 165-73-56-1.ip.afrihost.joburg - 0 | 21 | 21 | 0 | 7 | 146 | 1 |
| 169-1-21-91.ip.afrihost.co.za - 0 | 21 | 21 | 0 | 0 | 2 | 1 |
| rtdcj-os-cer-1-wan.osnet.co.za - 0 | 21 | 21 | 2 | 2 | 10 | 2 |
| 10.189.30.2 - 0 | 20 | 20 | 167 | 167 | 168 | 167 |
| 195.66.226.25 - 0 | 20 | 20 | 192 | 222 | 260 | 222 |
| 138.197.251.141 - 0 | 20 | 20 | 187 | 217 | 248 | 218 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| eu.hosted.co.za - 0 | 20 | 20 | 186 | 223 | 241 | 218 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Usually around 170 ish.

AfriNatic · Apr 13, 2021

Mr Scratch said:
PIng cooked a little early today already.

vavyn said:
Can confirm
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| 165-73-56-1.ip.afrihost.joburg - 0 | 21 | 21 | 0 | 7 | 146 | 1 |
| 169-1-21-91.ip.afrihost.co.za - 0 | 21 | 21 | 0 | 0 | 2 | 1 |
| rtdcj-os-cer-1-wan.osnet.co.za - 0 | 21 | 21 | 2 | 2 | 10 | 2 |
| 10.189.30.2 - 0 | 20 | 20 | 167 | 167 | 168 | 167 |
| 195.66.226.25 - 0 | 20 | 20 | 192 | 222 | 260 | 222 |
| 138.197.251.141 - 0 | 20 | 20 | 187 | 217 | 248 | 218 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| eu.hosted.co.za - 0 | 20 | 20 | 186 | 223 | 241 | 218 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Usually around 170 ish.

We are working with our upstream provider. We have an ETA of anytime before the 16th for this to be resolved.

Apologies for the poor experience.

GrandJury · Apr 13, 2021

How long does it normally take to activate account after installation?

AfriNatic · Apr 13, 2021

GrandJury said:
How long does it normally take to activate account after installation?

Who is the FNO? If it's Openserve then the time the technician leaves the line is active and attempts to dial pppoe will trigger the activation.

GrandJury · Apr 13, 2021

Openserve. All activate on their end. Just won't connect with supplied PPPoE

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