Afrihost - Pure Fibre Feedback Thread

[Dan C]

We are seeing reports for that area too since the traffic for East London goes to JHB.

Ok, makes sense. Thanks

 

[Luke7777]

There is currently a major outage on Frogfoot Gauteng.

Was watching TV when the wife walked in from an interrupted Teams meating and gave me the evil eye

 

[Luke7777]

Just dropped again... comes back every now then... but line seems to be limited to 500Mbps..

 

[Dan C]

Was watching TV when the wife walked in from an interrupted Teams meating and gave me the evil eye

Eeek a Teams meating ... is that a cannibal behavior ?

 

[Luke7777]

Eeek a Teams meating ... is that a cannibal behavior ?

It sounds like that sometimes

 

[Dan C]

It sounds like that sometimes

Mine is back now.

Just off topic about Teams. Since WFH last year we have been using Skype for business and was good.
Teams on the other hand not so. Now our company is switching over to Teams, guess we need to learn
some alien language when our internet goes slow.

 

[Luke7777]

Mine is back now.

Just off topic about Teams. Since WFH last year we have been using Skype for business and was good.
Teams on the other hand not so. Now our company is switching over to Teams, guess we need to learn
some alien language when our internet goes slow.

We switched in April last year (from SfB) . didn't like in the beginning, but it sorts of grow on you ******* powerful when it comes to meetings... handling of breakout rooms for separate discussions, etc, etc . Sharing of content within the team, etc. Will struggle going back to SfB now

 

[Luke7777]

Just dropped again... comes back every now then... but line seems to be limited to 500Mbps..

@AfriNatic ... can you confirm linespeeds ... both my up and down max out below 500. Up is stuck at 498 for instance

 

[AfriNatic]

@AfriNatic ... can you you confirm linespeeds ... both my up and down max out below 500. Up is stuck at 498 for instance

Can you drop me your clientzone email via a pm quick let me have a look.

 

[Luke7777]

Can you drop me your clientzone email via a pm quick let me have a look.

done. Didn't think of restarting my router/ont , but I will be killed by my family if I do it now

 

[Luke7777]

Can you drop me your clientzone email via a pm quick let me have a look.

Thanks, sorted now

 

[Zertop]

Hi All

Is anybody else experiencing random speed drops today? Download speeds seem to drop every few minutes for 30s or so. May just be a dying router if it's just me...

 

[AfriNatic]

Hi All

Is anybody else experiencing random speed drops today? Download speeds seem to drop every few minutes for 30s or so. May just be a dying router if it's just me...

No general issues I'm aware of except the ones listed on the status page.

To rule out the router you can connect to the ONT directly.

 

[AfriNatic]

New MetroFibre speeds and prices from the 1st of June.

 

[mathebus]

Connection dead. Openserve, Klipkop
All normal lights on with ONT (power, PON, Auth, Lan 1)
Tried restarting router several times. Red light on router
@AfriNatic

Edit: down for 30min. Up and running again. Reset the password via Afrihost app. Not sure what the problem was

 

[chakniks]

Connection dead. Openserve, Klipkop
All normal lights on with ONT (power, PON, Auth, Lan 1)
Tried restarting router several times. Red light on router
@AfriNatic

I guess it is an outage in the whole area. My connection is also down.
I hope they do not take as long to fix this like they did with the installations.
FeelsBadMan

 

[mathebus]

I guess it is an outage in the whole area. My connection is also down.
I hope they do not take as long to fix this like they did with the installations.
FeelsBadMan

Mine is up again bro. I reset my Openserve login password with the Afrihost app. Try the Clientzone if you dont have the app. took then about 10 minutes to run through the system before 'green light' on router

 

[chakniks]

Mine is up again bro. I reset my Openserve login password with the Afrihost app. Try the Clientzone if you dont have the app. took then about 10 minutes to run through the system before 'green light' on router

It's also back up and running on my end. I did not have to reset my credential, it was just back on when I checked it after reading your msg

 

[mathebus]

It's also back up and running on my end. I did not have to reset my credential, it was just back on when I checked it after reading your msg

I went through all that trouble for nothing,

 

[chakniks]

I went through all that trouble for nothing,

I feel you bro and their ont does not help the situation at all.
The rest of the lights were on, except the internet light which seems to be always off on the ont.
I would have hoped that when the fibre line is active, the internet light be on or at least be flickering.

I also went through my share of troubles turning the router and ont on and off, as well as swapping ethernet cables and testing with a direct connection to the ont.