Afrihost - Pure Fibre Feedback Thread

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I think its something like National Long Distance if I remember correctly
poor Frog... gonna take a long time

frog-leap.gif
 
This becoming too annoying. I am getting kak speeds too frequently.

Afrihost
Frogfoot
Cape Town Screenshot_20211107-172709_Speedtest.jpg
 
I am so tired of this.

Everyday my connection either drops for a moment or I get crap speeds.

Afrihost is either tweaking with their network and messes up my experience or Frogfoot is so trash and unreliable.

I am fed up now.

Can somebody guide me on which ISP to choose.

My options are Mweb, RsaWeb or Vox


Thanks
 
Anyone on Vuma 100/100 can do a speed test for me

Would like to see if anyone gets more than 98mb , new to fibre 1st week was getting around 106mb
 
I am so tired of this.

Everyday my connection either drops for a moment or I get crap speeds.

Afrihost is either tweaking with their network and messes up my experience or Frogfoot is so trash and unreliable.

I am fed up now.

Can somebody guide me on which ISP to choose.

My options are Mweb, RsaWeb or Vox


Thanks
The problem isn't with Afrihost - their network is extremely reliable. Pure Fibre is rock solid for me on Openserve.

Your issue is with Frogfoot's notoriously trash network. If they are your only fibre network option, there's not much you can do about it. Folks here in PE who use Frogfoot moan every day about network issues.
 
Morning,

I have responded to your mail.

I have sent these on to Octotel with the existing fault we have open with them. Ref: 15305663748
How is it that I have issues the entire weekend (well almost daily for months, with the exception of six days) and every time after you reply to my emails it magically resolves itself 5 minutes later without me having to change a thing on my side.

Give it a few hours and it is going to be up and down again.

I have access to a couple of other Octotel lines in the area with different ISP's and they do not have the same issues at the times I do.

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And then after your email it resolves itself... same story as every other day.

125454one.one.one.one.png

It is crazy that I have to keep complaining to get my line sorted, and honestly it is starting to feel a bit intentional...

It is costing me a ton of time and money.
 
How is it that I have issues the entire weekend (well almost daily for months, with the exception of six days) and every time after you reply to my emails it magically resolves itself 5 minutes later without me having to change a thing on my side.

Give it a few hours and it is going to be up and down again.

I have access to a couple of other Octotel lines in the area with different ISP's and they do not have the same issues at the times I do.

View attachment 1183660
View attachment 1183658

And then after your email it resolves itself... same story as every other day.

View attachment 1183662

It is crazy that I have to keep complaining to get my line sorted, and honestly it is starting to feel a bit intentional...

It is costing me a ton of time and money.

We are currently seeing an issue in CPT affecting a few FNO's and working on the issue.

I don't believe the issue is affecting your line though. I haven't made any changes after I received your email.
 
Morning,

I tried looking for a pm from you but couldn't find one.

Please send me a pm with your email address so I can log a fault for you.
It eventually started working again.

The performance is inconsistent.

I am having the same experience as the other poster.

I mostly notice these issues outside your working hours and it is too late to report it.

I think it returned to normal about 4am.Screenshot_20211108-123829_Speedtest.jpg
 
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