Afrihost - Pure Fibre Feedback Thread

[Bryn]

Hi,

Please drop me a pm with your email so I can have a look for any notices for you.

Working again. Thanks for your trouble.

 

[AfriNatic]

Please make it stop!!
View attachment 1220910

Morning,

We are busy working on the issue with TTConnect. Once I have any feedback I will revert back. Apologies for the issues experienced.

 

[vavyn]

issue with TTConnect. Once I have any feedback I will revert back. Apologies for the issues experienced.

Morning,

We are busy working on the issue with TTConnect. Once I have any feedback I will revert back. Apologies for the issues experienced.

Any update?

 

[AfriNatic]

issue with TTConnect. Once I have any feedback I will revert back. Apologies for the issues experienced.

Any update?

We have been working with TTConnect on the issue today.

How has the connection been?

 

[vavyn]

We have been working with TTConnect on the issue today.

How has the connection been?

Will let you know later today when I get home.

 

[vavyn]

So far looks okay. Will keep monitoring. Hope this is a permanent fix and won't come back again within 1 month.

 

[nivek]

Just went down on my end

 

[AfriNatic]

So far looks okay. Will keep monitoring. Hope this is a permanent fix and won't come back again within 1 month.
View attachment 1221418

We are still working with TTConnect to implement changes to prevent these issues from happening.

 

[AfriNatic]

Just went down on my end

I have responded to you via pm.

IF you can give me a timeline of when you noticed the issues it would be great.

 

[bar1]

And I'm offline again.....

 

[Sicarius404]

Still experiencing high packet loss and downtime every now and then on Vuma villages in Alberton

Have you heard anything about it Afrinatic? Makes working quite hard when VPN disconnects every other minute

 

[AfriNatic]

And I'm offline again.....

Still experiencing high packet loss and downtime every now and then on Vuma villages in Alberton

Have you heard anything about it Afrinatic? Makes working quite hard when VPN disconnects every other minute

Hi,

Can you please do a pingplotter or MTR test for me?

 

[Sicarius404]

The internet is currently dead
Taken from my phone

 

[AfriNatic]

The internet is currently deadView attachment 1221648
Taken from my phone

Please drop me a pm with your email address.

 

[bar1]

 

[AfriNatic]

View attachment 1221760

Hi,

Thanks for the trace route. We are working closely with Vumatel to locate and fix the issue causing the intermittent performance.

 

[Naks]

@AfriNatic Is it true that your mobile network does not support 5G?

this is what your WhatsApp support team told me earlier: "We do not offer 5G, We are still on LTE"

 

[AfriNatic]

@AfriNatic Is it true that your mobile network does not support 5G?

this is what your WhatsApp support team told me earlier: "We do not offer 5G, We are still on LTE"

Hi,

This is not true. We use the MTN network and if the device support 5G it will work on our APN.

In fact I'm using Air Mobile in a Poco x3 GT and it is connected to 5G now with our APN.

 

[Naks]

Hi,

This is not true. We use the MTN network and if the device support 5G it will work on our APN.

In fact I'm using Air Mobile in a Poco x3 GT and it is connected to 5G now with our APN.

So why is my brand new Pixel 6 not getting 5G? I live in Stellies, but earlier I went to Edgemead, and only LTE

 

[AfriNatic]

So why is my brand new Pixel 6 not getting 5G? I live in Stellies, but earlier I went to Edgemead, and only LTE

Do you see the 5G or NR as an option in the mobile network settings?