Afrihost - Pure Fibre Feedback Thread

[Luke7777]

What does the below show you?

https://redirector.googlevideo.com/report_mapping?di=no

169.0.79.183 => mba01s11 : router: "pf01.jnb02" next_hop_address: "72.14.216.131" (169.0.79.0/24)

 

[Gandalf the Gray]

From Afrihosts FB:

We are investigating reports of degraded service affecting Youtube. We are working on identifying and resolving this issue as quickly as possible. We apologise for any inconvenience that this may be causing.

Posted 33 mins ago

 

[S.Claus]

@AfriGuy @AfriNatic Not having a fun gaming experience tonight.

 

[AfriNatic]

@AfriGuy @AfriNatic Not having a fun gaming experience tonight.
View attachment 1269566

We are investigating the issue. Can you keep it running to see how bad the loss is.

 

[AfriNatic]

Can't work on my client sites because of slow loading times again. YouTube is also buffering but refreshing fixes it most of the time.

I've sent everything through to Nicholas from NOC. Let's hope it helps him out. Want me to forward any of it to you @cavedog ?

Please enjoy your time off while you can as well!

We are still actively working on the issues causing degraded YouTube. Apologies for the issues.

 

[AfriNatic]

Sad to see that all the effort @AfriNatic has put into the forum is going to waste . Seems the Afri-people is back to their old ways.....

YES! I'm having exactly the same issue. Afrihost + FrogFoot. Here is my log from the last few days, been driving me INSANE. DM me so we can see how close we really are to each other? Here is my log but it is by no means complete because I haven't been home and obviously during load shedding there is no way I can tell.

8 March (Tuesday):
- Down at 9:40
- Down at 11:55
- Down at 20:16

9 March (Wednesday):
- Down at 8:30
- Down at 8:43
- Down at 9:06
- Down at 11:00
- Down at 12:10
- Down at 12:52

10 March (Thursday):
- Down at 10:09
- Down at 18:05

11 March (Friday):
- Down at 8:01
- Down at 11:10
- Down at 16:49

13 March (Sunday):
- Down at 13:10

14 March (Monday):
- Down at 9:04
- Down at 11:30
- Down at 12:00
- Down at 13:13

Hi,

We logged a fault with Frogfoot and Frogfoot ME team is investigating the issue.

We have noticed the drops on Menlo OLT 1,2 and 3.

I will revert back as soon as I have further feedback. Apologies for the issues.

 

[AfriNatic]

@AfriGuy @AfriNatic Not having a fun gaming experience tonight.
View attachment 1269566

Can you please dm me your email address again for me to have a look for you.

 

[S.Claus]

Can you please dm me your email address again for me to have a look for you.

PM sent. I switched over to CISP and so far it's smooth sailing.

 

[AfriNatic]

Sad to see that all the effort @AfriNatic has put into the forum is going to waste . Seems the Afri-people is back to their old ways.....

The poor dudes on leave. He'll be back 23rd. Things might start to move then.

Sorry for the lack of feedback and support.

I'm trying to clear some of the queries. There is well over 60 messages. It will take me some time to clear.

Please also add @AfriGuy and @AfriFella to any messages sent.

 

[mclombaard]

@AfriNatic look at this nice experience. I am fed up with afrihost to be honest.

Happend 5 times in 1 hour

 

[Convex]

PM sent. I switched over to CISP and so far it's smooth sailing.

So is this a Afrihost issue or a Frogfoot issue or both that we are constantly having in PE @AfriGuy @AfriNatic @Afrihost-Gian

 

[AfriNatic]

@AfriNatic look at this nice experience. I am fed up with afrihost to be honest.

Hi,

Really sorry for the bad experience you are getting.

Can you confirm the fno you are currently using?

 

[AfriNatic]

So is this a Afrihost issue or a Frogfoot issue or both that we are constantly having in PE @AfriGuy @AfriNatic @Afrihost-Gian

There was degraded notices. Are you still experiencing issues?

 

[Hype]

When is the issue with youtube's terrible throughput and buffering going to be resolved? Nearly a week of this? Vumatel trenched in JHB.

 

[Convex]

There was degraded notices. Are you still experiencing issues?

Yes quite badly, Ping spikes to 700ms when playing on Eu servers and so much packet loss. Plus getting much slower speeds on downloads. My line is 30/3.

 

[mclombaard]

Hi,

Really sorry for the bad experience you are getting.

Can you confirm the fno you are currently using?

Hi

Using Vumatel

 

[ZyborgRSA]

Feel like the DNS servers are shot, swapped to Google and it's fine

 

[ronnie_94]

Feel like the DNS servers are shot, swapped to Google and it's fine

Yep

 

[AfriNatic]

Feel like the DNS servers are shot, swapped to Google and it's fine

Yep

KZN DNS is down. We are investigating.

 

[AfriNatic]

Hi

Using Vumatel

Can you connect to the ONT or CPE directly and do a test again please?