Afrihost - Pure Fibre Feedback Thread

[AfriGuy]

Vumatel in East London is not producing acceptable throughput again, so now I have to waste time jumping through hoops to prove that it's not a problem on my end?

I am also checking for you.

 

[ComputerEngineer]

I have a rough list of disconnect times below. People with other ISPs (notably VOX and AXXESS) seem to be fine on FrogFoot, the only one giving issues in the area seems to be Afrihost from what I can tell

8 March (Tuesday):
- Down at 9:40
- Down at 11:55
- Down at 20:16

9 March (Wednesday):
- Down at 8:30
- Down at 8:43
- Down at 9:06
- Down at 11:00
- Down at 12:10
- Down at 12:52

10 March (Thursday):
- Down at 10:09
- Down at 18:05

11 March (Friday):
- Down at 8:01
- Down at 11:10
- Down at 16:49

13 March (Sunday):
- Down at 13:10

14 March (Monday):
- Down at 9:04
- Down at 11:30
- Down at 12:00
- Down at 13:13
- Down at 16:42 (down for 3 minutes)
- Down at 22:01 (down for 7 minutes)

15 March (Tuesday):
- Down at 7:29 (down for 11 minutes)

Some FrogFoot staff got a hold of me this morning, I was looped into a big email chain. They made some changes and had some calls with Afrihost guys and since 10AM this morning after they did their thing I've had zero issues. Thanks, @Frogfoot Fibre and @AfriGuy

 

[mclombaard]

Youtube is ftup again cant do this k@k anymore really. If this is a afrihost issue im gone end of this month.

 

[mclombaard]

Yup, completely unusable.... Again....

I'm on Vumatel though

Same here and lools like a Afrihost issue. Needs to be resolved asap. Have been on vox before and never seen this before for 2 years. Thinking of going back

 

[AfriGuy]

When I switch WARP on, the Netflix issue is resolved. So def an afrihost issue.

I'll alert our network team to look into it further.

 

[William1102]

I am also checking for you.

Same here in Durban on Vumatel , YouTube pulling 0.5mbps while everything else is full speed

 

[AfriGuy]

Vumatel in East London is not producing acceptable throughput again, so now I have to waste time jumping through hoops to prove that it's not a problem on my end?

We've had no mass issues reported by Vuma affecting East London.

 

[gotaway]

There is an improvement!!!! From 144p to 240p

Utter nonsense really

 

[AfriGuy]

Same here in Durban on Vumatel , YouTube pulling 0.5mbps while everything else is full speed

The Youtube degraded service seems to be affecting parts of KZN and Gauteng. We are actively still engaging with Youtube to address this issue.

 

[gotaway]

No YouTube, no chill. Just Netflix.

Whose fault is it anyway? YouTube/Google or Afrihost?

Coz “It’s not me, it’s you”

 

[K T]

There is an improvement!!!! From 144p to 240p

Utter nonsense really

My YouTube seems fine. Where do you see the speeds?

 

[moedawood]

@AfriGuy Netflix still problematic despite the reboot. Def an issue on the AH network

 

[KillerOnDrugX]

My YouTube seems fine. Where do you see the speeds?

Right click on the video and click on "stats for nerds".

This YouTube issue has been happening for the past 6 weeks for me, and at the same time it started, I had slow international website load times. Netflix is fine on my end and WARP makes everything work normally

 

[gotaway]

Right click on the video and click on "stats for nerds".

This YouTube issue has been happening for the past 6 weeks for me, and at the same time it started, I had slow international website load times. Netflix is fine on my end and WARP makes everything work normally

Thanks for a decent answer, I got stuck at “on screen”

 

[AfriGuy]

@AfriGuy Netflix still problematic despite the reboot. Def an issue on the AH network

Thanks for the feedback. Will definitely look into the matter further with our NOC team.

 

[ajules]

The Youtube degraded service seems to be affecting parts of KZN and Gauteng. We are actively still engaging with Youtube to address this issue.

A problem in CT too.Currently getting 144p on YouTube and this is running a 200Mbps line on Openserve.

 

[AfriGuy]

A problem in CT too.Currently getting 144p on YouTube and this is running a 200Mbps line on Openserve.

@ajules ,Thanks for bringing this to our attention as well

 

[AfriGuy]

A problem in CT too.Currently getting 144p on YouTube and this is running a 200Mbps line on Openserve.

How long has this been happening on your end ?

 

[ajules]

How long has this been happening on your end ?

Haven’t been actively monitoring but I would definitely say the last week at the very least.

 

[AxField]

Yup, YT is borked for me tonight as well On Openserve Gauteng