Afrihost - Pure Fibre Feedback Thread

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Even with speed improved, cannot use Whatsapp calling (Call connects but inaudible)

Hi,

The hardware failure is causing intermittent connectivity and speed issues.

MetroFibre has scheduled emergency maintenance for tomorrow morning to replace the faulty hardware.

Unfortunately intermittency will continue until the hardware is replaced. We expect between 10 to 15min downtime tomorrow from 11am.

Apologies for the issues experienced.
 
Hi,

The hardware failure is causing intermittent connectivity and speed issues.

MetroFibre has scheduled emergency maintenance for tomorrow morning to replace the faulty hardware.

Unfortunately intermittency will continue until the hardware is replaced. We expect between 10 to 15min downtime tomorrow from 11am.

Apologies for the issues experienced.
Thanks @AfriNatic for the update.
 
Are the problem that are affecting youtube also affecting packet loss to international sites? Online gaming has been really bad last week.
 
I am moving house. Currently have OpenServe as a provider. When I ordered the service OpenServe installed it within 3 to 4 days. Only Vodacom Fibre at the new house. I ordered through Afrihost again. The installation date however is 6 May 2022!!! That is more than 6 weeks and the fibre is already terminated on the property. It is just the installation of the ONT. Not very impressed at all!!

EDIT: Got a call from Vodacom. They will be installing today! Seems that there booking system is not really in sync.
 
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Smallish FNO in Tergniet, Mossel Bay is listing Afrihost as a provider on their network. But I don't see them on the Afrihost website. Is this still a work-in-progress thing?

 
I’m In the process of getting Afrihost fibre. There’s an issue somewhere with the installation process. Sent an email in the morning. How long does it take usually to get feedback?
 
Got the same YT issue.
Updated my Mikrotik's to 7.1.5 and IPv6 is enabled already.
100/50 Openserve line... using maybe 10megs at most while trying to watch YT.

EDIT: Using SurfShark to breakout in UK and the issue isnt presenting itself.
 
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