Afrihost - Pure Fibre Feedback Thread

[vavyn]

can't see it on my router unless I plug it into the ONT directly. But probably that's the issue. Sent them wireshark result earlier today so hopefully they can see what's wrong with it.

 

[AfriNatic]

can't see it on my router unless I plug it into the ONT directly. But probably that's the issue. Sent them wireshark result earlier today so hopefully they can see what's wrong with it.

I see a storm from around 19:30 to 21:00 but there hasn't been impact yet since. I will keep an eye on it and if I notice it again we will track down the source.

 

[bar1]

Issues at fourways again?

 

[killerbyte]

Was playing Dota tonight... Saw pings of 1800ms to local servers, then it would drop down to 4ms. Was a crazy night.

 

[wingnut771]

Was playing Dota tonight... Saw pings of 1800ms to local servers, then it would drop down to 4ms. Was a crazy night.

Frotfoot?

 

[killerbyte]

Frotfoot?

Openserve, but @Xiphan was complaining about the same thing and he is on FrogFoot.

 

[Afrigirl]

Openserve, but @Xiphan was complaining about the same thing and he is on FrogFoot.

Hi, how is the connection now?

 

[killerbyte]

Hi, how is the connection now?

I will have to test tonight before I can give you any feedback.

 

[w1tw0lf]

Has the speed upgrade ended ?

Mine has gone back to 200/200 where it was on 500/200.

 

[tm458]

Has the speed upgrade ended ?

It hasn't ended. In fact, it's been made permanent

 

[w1tw0lf]

It hasn't ended. In fact, it's been made permanent

Mine has gone back down below 200.

Edited previous post and added screenshot. Changed between 7 and 10 this morning.

 

[AfriNatic]

Mine has gone back down below 200.

Edited previous post and added screenshot. Changed between 7 and 10 this morning.

We are aware of a Dev issue that reverted the double speed promo for clients and are working on a fix.

 

[w1tw0lf]

We are aware of a Dev issue that reverted the double speed promo for clients and are working on a fix.

Awesome. Thank you for the feedback.

 

[AfriNatic]

Awesome. Thank you for the feedback.

The bug has been squashed and the system is busy updating accounts accordingly.

 

[w1tw0lf]

The bug has been squashed and the system is busy updating accounts accordingly.

Thank you. All sorted this morning

 

[w1tw0lf]

Seems like they might still be working on it as speed is still up and down at the moment.

 

[Afrigirl]

Seems like they might still be working on it as speed is still up and down at the moment.

Hi, are the speeds below 200 again?

 

[w1tw0lf]

Hi, are the speeds below 200 again?

Jumping from below 100 to about 300, but hovers around 200.

Where before it was about 520 most of the time.

 

[Afrigirl]

Jumping from below 100 to about 300, but hovers around 200.

Where before it was about 520 most of the time.

Please drop me a pm with your account number so I can check what's going on.

 

[w1tw0lf]

Done