Afrihost - Pure Fibre Feedback Thread

Status
Not open for further replies.
Any reason why the only 2 staff members we have on AH are unable to VPN to the office?
(both on uncapped/unshaped fibre)

Got them both a 4G modem/router and now VPN working perfectly with exactly the same hardware........

edit: make that 3 users; just had another call from a user to say VPN is not working; guess who the fibre service provider is :-(
 
Last edited:
Naks said:
@Bryn How are you getting 194m to London? I just setup Windscribe, and the speeds are almost the same as without...
Click to expand...

Depends on many factors. Which app you're using to connect, which Windscribe server you're using, what router you have and how it is set up, what fibre network you use etc. Also make sure you aren't using a free Windscribe account or you'll be connecting internationally and not to any local server.

I've changed settings a few times to get optimal results, but currently I'm using the Chrome extension in my Edge browser and connecting with the District/Afrihost server.
 
Bryn said:
Depends on many factors. Which app you're using to connect, which Windscribe server you're using, what router you have and how it is set up, what fibre network you use etc. Also make sure you aren't using a free Windscribe account or you'll be connecting internationally and not to any local server.
I've changed settings a few times to get optimal results, but currently I'm using the Chrome extension in my Edge browser and connecting with the District/Afrihost server.
Click to expand...


I'm using the Windscribe Windows app, and connecting to the South Africa District server as well. I'm on Frogfoot 100/100.

At least with Windscribe ON, WoW is playable because the latency is stable.
 
Naks said:
I'm using the Windscribe Windows app, and connecting to the South Africa District server as well. I'm on Frogfoot 100/100.

At least with Windscribe ON, WoW is playable because the latency is stable.
Click to expand...

Easiest solution: play Doom Eternal instead.
 
OCP said:
Any reason why the only 2 staff members we have on AH are unable to VPN to the office?
(both on uncapped/unshaped fibre)

Got them both a 4G modem/router and now VPN working perfectly with exactly the same hardware........

edit: make that 3 users; just had another call from a user to say VPN is not working; guess who the fibre service provider is :-(
Click to expand...
Odd, I am able to VPN into our office without any problem. Who’s your ISP at your office?

From your office VPN server can you see any kind of attempts from the VPN users perhaps?
 
alex augustus said:
Odd, I am able to VPN into our office without any problem. Who’s your ISP at your office?

From your office VPN server can you see any kind of attempts from the VPN users perhaps?
Click to expand...

We have 2 loca fibre connections, primary with MTNNS and backup with Frogfoot + Singtel in SG.
None of the other 50+ users have any problems connecting to either of the 3 VPN's; on AH not able to connect to either.
Logs shows no connection attempts so the traffic is not even hitting the FW.
 
Leitmotif said:
> 50 gb download
> 2 mbps
bruh, I don't know how to tell you this...
Click to expand...

A $2 Windscribe account can restore international download speed, assuming Steam downloads aren't cached locally.

50GB/20MBps/60sec = a 41.6 minute download if you have a 200Mbps connection.
 
OCP said:
Any reason why the only 2 staff members we have on AH are unable to VPN to the office?
(both on uncapped/unshaped fibre)

Got them both a 4G modem/router and now VPN working perfectly with exactly the same hardware........

edit: make that 3 users; just had another call from a user to say VPN is not working; guess who the fibre service provider is :-(
Click to expand...
The only way to find out is to do a wireshark on a working and non-working connection and compare. As that is going to be difficult, I suspect you won't know the answer.
 
  • Like
Reactions: OCP
r00igev@@r said:
The only way to find out is to do a wireshark on a working and non-working connection and compare. As that is going to be difficult, I suspect you won't know the answer.
Click to expand...

Between our 50+ staff they cover all the ISP's from VOX to MWEB and even Telkom does not have this issue; only AH.
We logged this issue for 2 of my staff on Thursday; have yet to receive any response from AH support (email or whatsapp)
Not going to waste any time troubleshooting this - will be less frustrating and easier to change 3 users to another ISP.
 
OCP said:
Any reason why the only 2 staff members we have on AH are unable to VPN to the office?
(both on uncapped/unshaped fibre)

Got them both a 4G modem/router and now VPN working perfectly with exactly the same hardware........

edit: make that 3 users; just had another call from a user to say VPN is not working; guess who the fibre service provider is :-(
Click to expand...
Might be an MTU problem. Which FNO?
 
I have just tested the switch to alternate route (Seacom I presume?), and it sucks. Openserve's test account works perfectly.
 
Also have a client with the VPN connection to local Telkom fibre host issue. Please investigate AFRIHOST!
 
Seeyou said:
My connection just went for a ball of sh*t, even local, can barely manage 2mbps. Is it just me?

Edit: local's fine again - international completely borked.
Click to expand...
cavedog said:
Warp Plus

9193691779.png
Click to expand...
Hey guys.
Two of the undersea cables (WACS and SAT3) have suffered breaks.We’re working together with our suppliers to secure an alternate international path ASAP. We understand that you need your internet now more than ever. This is our top priority.Thanks for your patience.
 
David101 said:
Thank you Afrihost
This must be the magic you punted!

Ping: 9ms
Download: 0.59Mbps
Upload: 0.67Mbps
Click to expand...
Hey David101. Two of the undersea cables (WACS and SAT3) have suffered breaks. We’re working together with our suppliers to secure an alternate international path ASAP. We understand that you need your internet now more than ever. This is our top priority. Thanks for your patience.
 
Franna said:
Also have a client with the VPN connection to local Telkom fibre host issue. Please investigate AFRIHOST!
Click to expand...
Hey Franna.
Two of the undersea cables (WACS and SAT3) have suffered breaks. We’re working together with our suppliers to secure an alternate international path ASAP. We understand that you need your internet now more than ever. This is our top priority. Thanks for your patience.
 
VegOtter said:
I think international traffic is taking a beating at the moment. This is my current speeds on a 100/50 connection on Openserve in Durban.

I haven't tried a VPN yet, will try that later.

View attachment 807755
Click to expand...
Hey VegOtter,
Two of the undersea cables (WACS and SAT3) have suffered breaks.We’re working together with our suppliers to secure an alternate international path ASAP.We understand that you need your internet now more than ever. This is our top priority.Thanks for your patience.
 
PeterPan420 said:
I cancelled mine already. Should be released at the end of this month.
Click to expand...
Hey PeterPan420, I understand that your experience with us has been poor and I am so sorry about that.
Two of the undersea cables (WACS and SAT3) have suffered breaks.We’re working together with our suppliers to secure an alternate international path ASAP.We understand that you need your internet now more than ever. This is our top priority.Thanks for your patience
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X