Afrihost - Pure Fibre Feedback Thread

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Same, buffering started about 10 mins ago... stats for needs showing around 400kbps for me
It's really frustrating because I'm trying to work and game but with WARP on the latency is more unstable and with it off I can't work :ROFL: Really hope it gets sorted soon. I've noticed that for me it's at its worst around the evening, what about you?
 
Hi all, I need some it nerds that know how to work a network sniffer to assist with proving the afrihost/vumatel DDOS issues. I've been playing nice now for 2 months trying to get there engineers to believe me, but now need more amo to get this problem resolved.
thanks in advance
L:
 
Hi all, I need some it nerds that know how to work a network sniffer to assist with proving the afrihost/vumatel DDOS issues. I've been playing nice now for 2 months trying to get there engineers to believe me, but now need more amo to get this problem resolved.
thanks in advance
L:

Are you seeing broacast traffic?
 
1645813105549.png
VPN to Spain and I get... well, not great but at least not terrible speeds. Weirdly it does go up if I just use SA, but only to like 10m instead of 50m+. Still beats the 294k(!) that I was getting before connecting to VPN.
 
Was watching a 4K video in the browser, all was well for 7 minutes then just now - nothing.

Copied the video link into 4Kdownloader and it downloaded at 60mbps in less than a minute... WTF?
 
View attachment 1254966
VPN to Spain and I get... well, not great but at least not terrible speeds. Weirdly it does go up if I just use SA, but only to like 10m instead of 50m+. Still beats the 294k(!) that I was getting before connecting to VPN.

It seems intermittent. I can reproduce the issue on my Metrofibre line but some of my colleagues can't and they don't see any issues.

We are still investigating the issue.
 
We are having extensive meetings with Vuma and all parties involved to find a fix to the issue. Apologies for the issues experiencied.

i've been getting told that tail for ages. really wish I could post on this public forum how to replicate the DDOS on demand, but then might not be able to whatch my netflix later

from my testing, other ISP's might have same issue

all I need at moment is more people on vumatel network to assist with a sniffer to see how big the issue really is
 
i've been getting told that tail for ages. really wish I could post on this public forum how to replicate the DDOS on demand, but then might not be able to whatch my netflix later

from my testing, other ISP's might have same issue

all I need at moment is more people on vumatel network to assist with a sniffer to see how big the issue really is

Please can you drop me a pm with you email so I can also give you my email. It would be great if you can forward your findings to me to help with a solution.
 
Also having bad youtube performance last few days (some other website seems sluggish as well)
(Openserve 500/250) , Gauteng.
First thought it might be my line, gave everything a cold boot this mornign without change. Youtube not even able to play 1080p tonight :(
odd part is, if i access via a VPN(Netherland) youtube speed seems fine.

NNTP downloads does not seem to be drastically affected, nor google drive upload/download.

any method to provide youtube specific feedback?

*issue seems to be intermittent, as re-testing an hour later does not produce the same issue.

YT still extremely slow on OS 200/100 Eldoraigne

View attachment 1254810

Also been experiencing slow youtube speeds all week, having to resort to 4K Downloader in order to watch anything without buffering.

Upload speeds to transfer.pcloud.com has also been extremely slow.

Can concur, YT was buffery today. MFN 50/50 Durban.

I've also been seeing a lot of YT stuttering this week. Have to drop the resolution for videos to play - 1080p and above is a crap shoot. Will work great and then all the sudden would stop dead

Same, buffering started about 10 mins ago... stats for needs showing around 400kbps for me

Yes it's usually worse around the evening's and late night

Hi,

Please can you send me a pm with your email address and a screenshot of the stats for nerds and if possible the serving server IP that is causing the slow speeds from YT. We are gathering some info to escalate the matter to Google.
 
Hi,

Please can you send me a pm with your email address and a screenshot of the stats for nerds and if possible the serving server IP that is causing the slow speeds from YT. We are gathering some info to escalate the matter to Google.
1645855979809.png
edit:
after F5 refresh
1645856247801.png
 
Hi,

Please can you send me a pm with your email address and a screenshot of the stats for nerds and if possible the serving server IP that is causing the slow speeds from YT. We are gathering some info to escalate the matter to Google.
I can't attach pics in PMs for some reason. See pic below for info. Was playing great at 1080p till around 10:45 and then started buffering. After a minute or so it started playing back at 480p

1645865969459.png

Wetransfer downloads are also failing; not sure if there's a connection there
 
For anyone in the same boat as me with Afrihost + Octotel...
Afrihost blames Octotel, Octotel has done tests with me showing that the connection/line between my ONT and them is perfect... in almost a year of fighting it turns out Afrihost has only ever logged two tickets with them...
And now that the two are figuring things out things have gotten even worse. Constant disconnects and time outs.

169-1-2-59.ip.afrihost.capetowndfsgdfg.png
 
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