Afrihost Uncapped DSL Feedback

renagade-wolf said:
at the moment i'm looking for another ISP.

from your CC team:



So in other words i should just live with 0kb http downloads between 6 and 10pm because its a managed protocol.
Click to expand...

How much data do you use on average per month? Have you considered going for a Capped Solution and scheduling downloads after hours to run during Free-Time?
 
AfriFella said:
How much data do you use on average per month? Have you considered going for a Capped Solution and scheduling downloads after hours to run during Free-Time?
Click to expand...

You missing the point, I really have no problem with shaping, But if I can't download anything over http (unless it in your whitelist) on the weekdays during peak, there is something seriously wrong with your network.

I must email your CC this evening when its happening so lets wait and see shall we.
 
renagade-wolf said:
You missing the point, I really have no problem with shaping, But if I can't download anything over http (unless it in your whitelist) on the weekdays during peak, there is something seriously wrong with your network.

I must email your CC this evening when its happening so lets wait and see shall we.
Click to expand...

Please continue working with the CC Team. :) Keep me in the loop.
 
Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Windows\System32>tracert www.showmax.com

Tracing route to www.showmax.com [169.255.192.11]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 65 ms 61 ms 58 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 61 ms 58 ms 62 ms cpt-up2.ip.adsl.co.za [169.1.5.106]
5 50 ms 58 ms 62 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 84 ms 87 ms 87 ms 169-1-21-29.ip.afrihost.co.za [169.1.21.29]
7 39 ms 38 ms 39 ms showmax.ixp.joburg [196.46.25.14]
8 39 ms 37 ms 37 ms fe01.za.showmax.cc [169.255.192.11]

Trace complete.

C:\Windows\System32>tracert www.showmax.com

Tracing route to www.showmax.com [169.255.192.11]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 24 ms 22 ms 22 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 23 ms 22 ms 24 ms cpt-up2.ip.adsl.co.za [169.1.5.106]
5 23 ms 32 ms 24 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 43 ms 38 ms 76 ms 169-1-21-29.ip.afrihost.co.za [169.1.21.29]
7 78 ms 89 ms 87 ms showmax.ixp.joburg [196.46.25.14]
8 80 ms 79 ms 79 ms fe01.za.showmax.cc [169.255.192.11]

Trace complete.

C:\Windows\System32>tracert www.showmax.com

Tracing route to www.showmax.com [169.255.192.12]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 74 ms 66 ms 57 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 108 ms 121 ms 120 ms cpt-in1.ip.adsl.co.za [169.1.5.118]
5 39 ms 32 ms 32 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 38 ms 40 ms 41 ms 169-1-21-29.ip.afrihost.co.za [169.1.21.29]
7 39 ms 39 ms 39 ms showmax.ixp.joburg [196.46.25.14]
8 37 ms 37 ms 37 ms fe02.za.showmax.cc [169.255.192.12]

Trace complete.

C:\Windows\System32>

More terrible streaming from showmax.
 
dj2381 said:
Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Windows\System32>tracert www.showmax.com

Tracing route to www.showmax.com [169.255.192.11]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 65 ms 61 ms 58 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 61 ms 58 ms 62 ms cpt-up2.ip.adsl.co.za [169.1.5.106]
5 50 ms 58 ms 62 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 84 ms 87 ms 87 ms 169-1-21-29.ip.afrihost.co.za [169.1.21.29]
7 39 ms 38 ms 39 ms showmax.ixp.joburg [196.46.25.14]
8 39 ms 37 ms 37 ms fe01.za.showmax.cc [169.255.192.11]

Trace complete.

C:\Windows\System32>tracert www.showmax.com

Tracing route to www.showmax.com [169.255.192.11]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 24 ms 22 ms 22 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 23 ms 22 ms 24 ms cpt-up2.ip.adsl.co.za [169.1.5.106]
5 23 ms 32 ms 24 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 43 ms 38 ms 76 ms 169-1-21-29.ip.afrihost.co.za [169.1.21.29]
7 78 ms 89 ms 87 ms showmax.ixp.joburg [196.46.25.14]
8 80 ms 79 ms 79 ms fe01.za.showmax.cc [169.255.192.11]

Trace complete.

C:\Windows\System32>tracert www.showmax.com

Tracing route to www.showmax.com [169.255.192.12]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 74 ms 66 ms 57 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 108 ms 121 ms 120 ms cpt-in1.ip.adsl.co.za [169.1.5.118]
5 39 ms 32 ms 32 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 38 ms 40 ms 41 ms 169-1-21-29.ip.afrihost.co.za [169.1.21.29]
7 39 ms 39 ms 39 ms showmax.ixp.joburg [196.46.25.14]
8 37 ms 37 ms 37 ms fe02.za.showmax.cc [169.255.192.12]

Trace complete.

C:\Windows\System32>

More terrible streaming from showmax.
Click to expand...

Could you ping bras.afrihost.com as well quickly please.

Which DNS Servers are you using at the moment?
 
AfriGenie said:
Could you ping bras.afrihost.com as well quickly please.

Which DNS Servers are you using at the moment?
Click to expand...

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Windows\System32>ping bras.afrihost.com

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=21ms TTL=63
Reply from 155.239.255.250: bytes=32 time=21ms TTL=63
Reply from 155.239.255.250: bytes=32 time=20ms TTL=63
Reply from 155.239.255.250: bytes=32 time=20ms TTL=63

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 21ms, Average = 20ms

C:\Windows\System32>

Auto DNS
 
Ping: 21ms
Download: 5.52Mbps
Upload: 0.6Mbps

Speedtest has also been slower for about 2 weeks now, normal speed use to be 7.6Mbps
 
dj2381 said:
Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Windows\System32>ping bras.afrihost.com

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=21ms TTL=63
Reply from 155.239.255.250: bytes=32 time=21ms TTL=63
Reply from 155.239.255.250: bytes=32 time=20ms TTL=63
Reply from 155.239.255.250: bytes=32 time=20ms TTL=63

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 21ms, Average = 20ms

C:\Windows\System32>

Auto DNS
Click to expand...

dj2381 said:
Ping: 21ms
Download: 5.52Mbps
Upload: 0.6Mbps

Speedtest has also been slower for about 2 weeks now, normal speed use to be 7.6Mbps
Click to expand...

Hmmm, let me check on your DSL account and DSL line, can you please PM me your details quickly.
 
Rickster said:
Spoke too soon, steam downloads are dead in the water.
Click to expand...

Afrihost network not working well tonight

Pings and traces to bras.afrihost.com looks great

Pings and traces to www.google.co.za fluctuate

Speeds are slow, game latency is bad

C:\Users\Administrator>tracert -d bras.afrihost.com

Tracing route to bras.afrihost.com [155.239.255.250]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.8.254
2 5 ms 4 ms 8 ms 155.239.255.250

Trace complete.

C:\Users\Administrator>tracert -d www.google.co.za

Tracing route to www.google.co.za [216.58.223.3]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.8.254
2 * * * Request timed out.
3 29 ms 29 ms 22 ms 169.1.5.29
4 11 ms 12 ms 11 ms 169.1.5.42
5 14 ms 12 ms 13 ms 169.1.5.52
6 8 ms 8 ms 8 ms 169.1.5.243
7 9 ms 15 ms 7 ms 72.14.237.239
8 16 ms 18 ms 16 ms 216.58.223.3

Trace complete.

Below are my test results
 
Ok i spoke to your CC again tonight, They said a NOC is currently looking into it, My downloads died again around 8pm, though i just noticed imap connections are also dead slow to gmail.
 
Last edited:
nerf said:
Afrihost network not working well tonight

Pings and traces to bras.afrihost.com looks great

Pings and traces to www.google.co.za fluctuate

Speeds are slow, game latency is bad

C:\Users\Administrator>tracert -d bras.afrihost.com

Tracing route to bras.afrihost.com [155.239.255.250]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.8.254
2 5 ms 4 ms 8 ms 155.239.255.250

Trace complete.

C:\Users\Administrator>tracert -d www.google.co.za

Tracing route to www.google.co.za [216.58.223.3]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.8.254
2 * * * Request timed out.
3 29 ms 29 ms 22 ms 169.1.5.29
4 11 ms 12 ms 11 ms 169.1.5.42
5 14 ms 12 ms 13 ms 169.1.5.52
6 8 ms 8 ms 8 ms 169.1.5.243
7 9 ms 15 ms 7 ms 72.14.237.239
8 16 ms 18 ms 16 ms 216.58.223.3

Trace complete.

Below are my test results
Click to expand...

Where is your latency coming in when you say it fluctuates to Google? Could you please ping bras.afrihost.com instead of running a trace to it?

How is your connection performing this morning? :)
 
renagade-wolf said:
Ok i spoke to your CC again tonight, They said a NOC is currently looking into it, My downloads died again around 8pm, though i just noticed imap connections are also dead slow to gmail.
Click to expand...

Thanks for confirming. Please continue working with our CC Team.
 
Hi, dstv now/catchup streaming is very bad with constant packet loss. the who is data shows it streams from mweb. what do you know of this?
 
SickTricky said:
Hi, dstv now/catchup streaming is very bad with constant packet loss. the who is data shows it streams from mweb. what do you know of this?
Click to expand...

Not aware of any general issues with DSTV services at the moment. Would you be able to run a trace or MTR to the affected server?
 
dammit this morning its fine.you are very sneaky! will check tonight again. funny thing. when I stream from YouTube. it picks it up as a video file that is streaming. but when I stream from DSTV it picks it up as a File download so even on my system it slows it down.I have bypassed this to not be an issue on my side. could it be that the dstv streaming service is being incorrectly classified on your side?
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X