Cellc - E1752 - Windows 7 Issue

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absk300

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Hi, i bought a new Futjitsu laptop from Makro. the OS is windows 7 64bit. i bought the cellc dongle, but when i try to install the dongle, windows just "freeze" for like 10min and the tries to unstall the software. After instalation, the Cellc mobile partner software doesnt pick up the dongle. The "dvd" rom drive creatd by the dongle. i.e. the dongle software is also very slow to access, i am talking minutes just to get into the route.

can someone please help me with a solution? i am about to throw the dongle or computer out the window.

p.s. the dongle works on my other computer running windows XP

thanks,
 
have you tried a different usb port?,I have the same modem and I found the modem to be unstable on certain usb ports.
 
oosie said:
have you tried a different usb port?,I have the same modem and I found the modem to be unstable on certain usb ports.
Click to expand...

hi, i have tried all available usb slots, same issue
 
What anti virus is on there? -Norton maybe? - try disabling it & see if any differance.
I use win7 64bit & don't have any problems with either of CellC modems.
 
Tun@ said:
What anti virus is on there? -Norton maybe? - try disabling it & see if any differance.
I use win7 64bit & don't have any problems with either of CellC modems.
Click to expand...

disabled it, still no joy. any other ideas?
 
If its installed it should have put a shortcut on the desktop - plug the modem in then open that & see how long before you see signal the bottom left of the dash - then connect.
Seen the laptops new maybe the hard drive is still indexing making everything slow.
 
Last edited:
Tun@ said:
If its installed it should have put a shortcut on the desktop - plug the modem in then open that & see how long before you see signal the bottom left of the dash - then connect.
Click to expand...

after about 5 min i get device and signal, but when i try to connect the comutoer freeze and after 10 min or so i get a error msg saying sorry no device attached.

p.s. my old e220 has same issue, definately something on the fujitsu laptop thats causing it.
 
Sounds like its starving for power then - only other thing to check is go to Control panel/Power options & see if its set on "High Performance" if it is drop it back to "Balanced"
 
What Fujistu notebook did you buy I am very curious to read up on the specs...

All try and use "MDMA" application - did you install anything recently on the new notebook - perhaps drivers etc, also check on fujitsu seems website for the latest drivers - other solution would be is to reinstall your bios...
 
RichardG said:
What Fujistu notebook did you buy I am very curious to read up on the specs...

All try and use "MDMA" application - did you install anything recently on the new notebook - perhaps drivers etc, also check on fujitsu seems website for the latest drivers - other solution would be is to reinstall your bios...
Click to expand...

Will post specs etc later on tonight. Reinstalled windows, loaded all drivers, updated drivers from fujitsu as i am typing, but still no joy with the dongle! PLEASE help

p.s. its a LIFEBOOK A530/AH530
 
Interesting specs - I wonder if this is cause to your problem, a conflict issue try and disable 3G/UMTS and then try the dongle - also I would recommend visit CELL C websites and download the latest drives


3G/UMTS – more connections
The LIFEBOOK A530 offers you all the right connections. With 3G/UMTS, enjoy the freedom of being online anywhere and anytime – without having to search for hotspots, and even when travelling by train and air. Plus Bluetooth enables you to connect seamlessly with your peripherals or mobile phone, for example to synchronise it with your LIFEBOOK’s calendar.

LIFEBOOK. With the Intel® Core™ vPro™ processor family for outstanding mobility, manageability and security. Intelligent notebooks.
Click to expand...
 
RichardG said:
Interesting specs - I wonder if this is cause to your problem, a conflict issue try and disable 3G/UMTS and then try the dongle - also I would recommend visit CELL C websites and download the latest drives


3G/UMTS – more connections
Click to expand...

How do I do this? Don't see it on my "device" list
 
Cell_C said:
Hi absk30

Please PM or email your contact to [email protected], a technician will contact you and diagnose the problem.

Regards

Cell_C
DM
Click to expand...

i bought a wireless router and connected the dongle through the router. works fine. kinda defeats the purpose of mobile broadband, but at least it’s working.
 
Excellent news glad to see you up and running - a pity though you had to go out of your way to purchase a router in order for you to use Woooosh on your new notebook.

What router did you buy ?
 
RichardG said:
Excellent news glad to see you up and running - a pity though you had to go out of your way to purchase a router in order for you to use Woooosh on your new notebook.

What router did you buy ?
Click to expand...

got one from the Cellc shop in Sandton, its a huawei wireless router. will check model number tonight and post.
 
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