Constant disconnects

[OMB]

I'm in the Fourways area (Norscot to be specific) and have had erratic connection problems all weekend, today has been pathetic as although I can connect to the network emailing and browsing is useless as the CellC dashboard show data on the upload but nothing on the download, connections seldom last more than 30 secs. Have had to revert back to my EmptyN stick just to get work done, I really hope this is temporary, come on CellC, the purpose of switching over to you guys was so that I could dump my EmptyN contract in March, very disappointed

 

[Decotey]

Having exactly the same problem here in Parkview, it connects shows upload, but absolutely 0 dwl. This is with 99% signal strength

 

[BearCruz]

Having exactly the same problem here in Parkview, it connects shows upload, but absolutely 0 dwl. This is with 99% signal strength

Does it disconnect?


Sent from my GT-I9000 using MyBroadband Android App

 

[Decotey]

Nope stays connected, I'm guessing its area related cause Im now here in PTA and it works like a bomb. But it also use to work very nicely at my house in Parkview. It picks up HSPA+ but and connects but theres 0 download.

 

[BGE]

No whoosh

Looks like my belief and support for CellC's new Whooosh has been a little premature... for the last week+ I constantly get disconnected. This evening... it connects... 20 seconds... disconnects... and then often won't connect all... hangs on 'authenticating' and then when connected there is 0-zilch-nada data movement... so even when I connected I still disconnected... in fact the connection has dropped again... which means I'll probably battle my ass for to post my 'bitch & moan' post... VC is slower(and more expensive), but at least their system is stable, has enough capacity and works! Come on CellC fix it, you took my R1500 happily and now give me s%^# service! At this rate it will be impossible to use my 2GB a month!

Oh connection is: WCDMA
Signal: -91dBm

Area: Brackenfell - Morgenster Heights:

Present state: Pi$$ed Off! (oh look it disconnected yet again!)

And we hanging again... authenticating... oh now connected... hope this works... it failed again... next attempt...

 

[DarKWateR]

This is new....

Pinging www.l.google.com [155.232.240.19] with 32 bytes of data:
Reply from 155.232.240.19: bytes=32 time=3415ms TTL=50
Reply from 155.232.240.19: bytes=32 time=127ms TTL=50
Reply from 155.232.240.19: bytes=32 time=3809ms TTL=50
Reply from 155.232.240.19: bytes=32 time=2055ms TTL=50

Ping statistics for 155.232.240.19:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 127ms, Maximum = 3809ms, Average = 2351ms

 

[BGE]

Having the same very frustrating issues... Brackenfell Morgenster Heights... can I get my money back?

 

[BearCruz]

same. (pretoria east)

 

[BearCruz]

One question... if I dont use 2gigs, will it roll over to the next month?

 

[OMB]

One question... if I dont use 2gigs, will it roll over to the next month?

No

 

[OMB]

Cell C is seriously starting to suck

So I've hardly been able to use Cell C today, the constant disconnects make it impossible, seems a bit more stable tonight but I've been monitoring my connection in MDMA running between -89, -91 dBm, connects on 3G, ramps to HSUPA, drops to HSPA+, then jumps up and down between 3G and HSPA+, occasionally signal seems to disappear altogether the jumps back to 3G and although it looks like it's still connected there's no data flow, if I do a page refresh if I'm lucky it jumps back to HSPA+ (read something in a different thread that this is standard Cell C behaviour??)

below is my latest result from speedtest, very different to what I experienced a month ago when I got my stick, where I had downloads at up to 7Mb/s



If this is what I can expect from Cell C then it's an epic fail, I seriously hope this is teething problems.

Connection has now stayed stable for 10 minutes, the longest period so far today, just did another speedtest, slightly better.

 

[SUPERMAN89]

Just got my 2gb set and guess what its also doing the same!

Thou iv NEVER got dc using a normal Cell C sim a data bundle

 

[BearCruz]

Fu$& cell c.

 

[Jola]

I have had continual disconnects in Umhlanga since noon today. Before this it was fine.

 

[SUPERMAN89]

Popped the sim into my vodafone modem and it never disconnect...thou it wasnt loading the webpages that fast...more like edge speeds on hsdpa

 

[RichardG]

My service has been stable for 3 days so far - No disconnections whatsoever.

 

[Cell.C-Guru]

had this issue in Edenvale. Logged a call with cell c everything works fine now.

 

[pkid]

had this issue in Edenvale. Logged a call with cell c everything works fine now.

How did you log a call? Did you have to phone them?

 

[pkid]

Sunningdale and Pinetown in KZN and having the same issues. It disconnects often. Sometimes it stays connected but the connection dies and no data is transferred. They need to undo any network changes they made in the last few days cause they have broken something...

 

[OMB]

this mornings performance, all over the place again, eventually got an EDGE connection started speedtest then it switched up to HSPA+ half way thru, check out the ping