Cool Ideas Fibre ISP - Feedback

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Bryn said:
Yeah on Openserve. Sorry forgot that mobile users might not be able to see my sig.

Wasn't sure if the Tweet just now applied to me btw but I rebooted anyway. No difference. Was before the above tests.
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Yeah we have a few reports from the OS side, unrelated to the backhaul issue. We have logged it with them.
 
Something definitely went sideways last night between 20:00 and 22:00, was rubber banding all over the EU pubg servers last night and my friends were accusing me of sounding like a Dalek
 
PBCool any idea what is going on with the Vumatel network, our PPPOE session keeps dropping. Helderkruin area.
 
@PBCool
Any update yet regarding my MTN issue? I know you're probably having a very busy day by the looks of it.
 
Speeds still not looking good on Openserve. Steam download was crawling just now.
 
oober said:
PBCool any idea what is going on with the Vumatel network, our PPPOE session keeps dropping. Helderkruin area.
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Hi there, if the season keeps dropping it's a line fault. No known area wide issues at the moment.
 
Bryn said:
Speeds still not looking good on Openserve. Steam download was crawling just now.
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Things normalised on OS this morning, what happens on a local Speedtest?
 
PBCool said:
All latency to UK is back to 160ms, so not sure why xbox live would be any different, I would give it a few more mins and see, otherwise let me know.
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Hi PBCool, latency to XBL is still around 300ms? My friend on ADSL is getting around 180 which seems more normal...
 
Mike Hoxbig said:
Hi PBCool, latency to XBL is still around 300ms? My friend on ADSL is getting around 180 which seems more normal...
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Do you have an IP for me? And you're obviously playing on UK/EU servers and not US?
 
PBCool said:
Do you have an IP for me? And you're obviously playing on UK/EU servers and not US?
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Yeah UK/EU. I'm not sure what the Xbox Live IPs are, it seems the only way to test would be through the Xbox itself. This only started after yesterday's issues though...

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Mike Hoxbig said:
Yeah UK/EU. I'm not sure what the Xbox Live IPs are, it seems the only way to test would be through the Xbox itself. This only started after yesterday's issues though...

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Will try lookup IPs but without it isn't easy, no issue with our peer to MS so unrelated to yesterday's issue. Will see what I can dig up, if someone with an Xbox could do the same it would help.
 
@PBCool Speed is stuck at 10Mbps when I'm paying for 100. Please can you check whats happening in Helderkruin? This is getting ridiculous.

Speedtest over cable:
Ping: 11ms
Download: 45.08Mbps
Upload: 89.14Mbps
 
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