Cool Ideas Fibre ISP - Feedback

[Arno4Jackie]

Yeah in Jhb

 

[sand_man]

I'm in JHB too yeah.

 

[Mike Hoxbig]

Barely even getting 1 meg up or down. Also in Jhb, on SADV...

 

[marine1]

Yeah Sandton

 

[DWJ]

I'm in Gauteng, Greenstone to be exact

 

[boyequal]

From their Twitter:

*NOTICE* - there seems to be some latency issues being experienced, we have our Cool Techs looking into it as we speak, rest assured the issue will be resolved as soon as possible, Stay Cool

https://twitter.com/coolideas_ZA/status/930148890170527744

 

[marine1]

From their Twitter:



https://twitter.com/coolideas_ZA/status/930148890170527744

Thanks

 

[rvanwyk]

Peering at NAPA seems borked.

 

[Looney]

Everything seems fine on my side, Glenhazel

 

[Bryn]

What the heck is going on?

Websites loading slowly, streaming is stuffed etc.

 

[PBCool]

Something going on with the Teraco Isando peering side, should be back to normal?

 

[Mike Hoxbig]

Still not fully back to normal. Ping to xbox live is around 300 where it's usually around 170...

 

[ajan]

Something going on with the Teraco Isando peering side, should be back to normal?

Still bad on OS CT.

https://i.imgur.com/kzZqKye.png

https://i.imgur.com/g49hch6.png

 

[PBCool]

Still not fully back to normal. Ping to xbox live is around 300 where it's usually around 170...

All latency to UK is back to 160ms, so not sure why xbox live would be any different, I would give it a few more mins and see, otherwise let me know.

 

[PBCool]

Still bad on OS CT.

https://i.imgur.com/kzZqKye.png

https://i.imgur.com/g49hch6.png

Everything looks normal on our graphs, also I would say give it some time for the graph to update as well.

 

[Bryn]

Definitely still rubbish for me.

Cool Ideas Randburg server:

The usual Telkom CT server:

Random London server: :erm:

I guess the last test is why BBC iPlayer is unusable right now.

 

[Neoprod]

Also having loss and higher pings than usual on Valve servers...affecting Discord also.

 

[PBCool]

Definitely still rubbish for me.

Cool Ideas Randburg server:

The usual Telkom CT server:

Random London server: :erm:

I guess the last test is why BBC iPlayer is unusable right now.

On Openserve?

 

[PBCool]

Also having loss and higher pings than usual on Valve servers...affecting Discord also.

Which fibre provider?

 

[Bryn]

On Openserve?

Yeah on Openserve. Sorry forgot that mobile users might not be able to see my sig.

Wasn't sure if the Tweet just now applied to me btw but I rebooted anyway. No difference. Was before the above tests.