Cool Ideas Fibre ISP - Feedback

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Pho3nix said:
Guys how do I pay CI without a debit order, Billing said I should be able to do it on the Customer Portal but can't see that option.
Anyone have any helpful tips?
Click to expand...
Go to your invoice and pay using Payfast.
 
Smokeping looks A LOT better as of this morning. Outages for maintence seems to be at 4:00am to 4:06am and then 4:11am to 4:23am according to my monitoring system.
 
Hi PBCool,
I am wanting to change my router to a Mikrotik as the TP link supplied does not reach everywhere with a good signal and am thinking to umplement capsman to control wireless throughout the house. And also add 5ghz.
Do you guys give any special pricing if we buy through you?
 
panayi said:
Hi PBCool,
I am wanting to change my router to a Mikrotik as the TP link supplied does not reach everywhere with a good signal and am thinking to umplement capsman to control wireless throughout the house. And also add 5ghz.
Do you guys give any special pricing if we buy through you?
Click to expand...

Why don't you buy a Mikrotik MikroTik hEX (RB750Gr3) and then get UniFi AC AP's (running on a cloud hosted controller) - this is my current setup: secure & future proofed!
 
panayi said:
Hi PBCool,
I am wanting to change my router to a Mikrotik as the TP link supplied does not reach everywhere with a good signal and am thinking to umplement capsman to control wireless throughout the house. And also add 5ghz.
Do you guys give any special pricing if we buy through you?
Click to expand...
We don't unfortunately, but would recommend unifis over the mikrotiks.
 
Mmmmm. I'm down, Norwood area. Anyone else? Vumatel/cool ideas.

EDIT: NVM, all good... :o
 
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Interesting - it looks like my first hop has changed from 155.93.251.1 to 155.93.248.1? This is in Kenridge area (Durbanville) in Cape Town, with Vumatel trenched.

The "new" first hop is 0.2ms slower than my previous one.

Code: 
  1.|-- gateway                    0.0%     1    0.4   0.4   0.4   0.4   0.0
  2.|-- 155.93.248.1               0.0%     1    1.0   1.0   1.0   1.0   0.0
  3.|-- 154.0.1.125                0.0%     1    0.9   0.9   0.9   0.9   0.0
  4.|-- 154.0.1.13                 0.0%     1    1.2   1.2   1.2   1.2   0.0
  5.|-- 154.0.1.245                0.0%     1   19.3  19.3  19.3  19.3   0.0
  6.|-- 154.0.3.113                0.0%     1   20.2  20.2  20.2  20.2   0.0
  7.|-- 154.0.1.205                0.0%     1   19.6  19.6  19.6  19.6   0.0
  8.|-- 154.0.2.113                0.0%     1   19.8  19.8  19.8  19.8   0.0
  9.|-- 154.0.2.162                0.0%     1   19.8  19.8  19.8  19.8   0.0
 10.|-- u2n3-cust.coolideas.co.za  0.0%     1   20.0  20.0  20.0  20.0   0.0
 
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phuma said:
Interesting - it looks like my first hop has changed from 155.93.251.1 to 155.93.248.1? This is in Kenridge area (Durbanville) in Cape Town, with Vumatel trenched.

The "new" first hop is 0.2ms slower than my previous one.

Code: 
  1.|-- gateway                    0.0%     1    0.4   0.4   0.4   0.4   0.0
  2.|-- 155.93.248.1               0.0%     1    1.0   1.0   1.0   1.0   0.0
  3.|-- 154.0.1.125                0.0%     1    0.9   0.9   0.9   0.9   0.0
  4.|-- 154.0.1.13                 0.0%     1    1.2   1.2   1.2   1.2   0.0
  5.|-- 154.0.1.245                0.0%     1   19.3  19.3  19.3  19.3   0.0
  6.|-- 154.0.3.113                0.0%     1   20.2  20.2  20.2  20.2   0.0
  7.|-- 154.0.1.205                0.0%     1   19.6  19.6  19.6  19.6   0.0
  8.|-- 154.0.2.113                0.0%     1   19.8  19.8  19.8  19.8   0.0
  9.|-- 154.0.2.162                0.0%     1   19.8  19.8  19.8  19.8   0.0
 10.|-- u2n3-cust.coolideas.co.za  0.0%     1   20.0  20.0  20.0  20.0   0.0
Click to expand...
Your gateway IP shouldn't matter, the values will deviate slightly from time to time 0.2ms is negligible.
 
This is what it looks like when I'm watching internet tv (amazon prime) - is that ok? It has not looked like this before when we used the connection.

Screenshot from 2018-01-28 11-52-21.png

Screenshot from 2018-01-28 11-55-08.png
 
Hmm, a 20/20 connection saturated by Amazon Prime / Netflix? We've got *nothing* else going on this.
 
Restarted CPE - not much of a difference. Restarted router, hmm, now it looks a bit better but not perfect.

Router has the newest firmware.
 
phuma said:
Restarted CPE - not much of a difference. Restarted router, hmm, now it looks a bit better but not perfect.

Router has the newest firmware.
Click to expand...
Have you checked the actual traffic there is on the line? Not just assuming it's only Netflix?
 
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The wifi devices are turned off - so yeah only netflix / amazon prime. I watched some youtube last night, and not a bump in sight. Today with netflix (fom around 12:00) and it looks like this. You can see where the new Vumatel capacity came in at 4:00 on Saturday. Look, it is working, but it does not look healthy to me.

Screenshot from 2018-01-28 15-33-14.png

Screenshot from 2018-01-28 15-38-34.png
 
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phuma said:
The wifi devices are turned off - so yeah only netflix / amazon prime. I watched some youtube last night, and not a bump in sight. Today with netflix (fom around 12:00) and it looks like this. You can see where the new Vumatel capacity came in at 4:00 on Saturday. Look, it is working, but it does not look healthy to me.

View attachment 493939

View attachment 493941
Click to expand...
And with a Speedtest do you get your full speed? Do you have any issues streaming the services?
 
Yeah, I don't have any issues at the moment - but my monitoring is telling me the connection is *way* more sensitive to traffic than before.

E.g. here I uploaded 6 photos to Google Photos just after 16:00 - this never registered before:

Screenshot from 2018-01-28 16-24-32.png
 
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