Cool Ideas Fibre ISP - Feedback

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rvanwyk said:
Anything up with the network? Struggling to access some international sites and even some local ones. e.g. www.ubnt.com

Noticed on the CISP network graphs that throughput looks a bit low.
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Nothing we're aware of, everything is normal at this point. Which fibre network are you on?
 
Cool Ideas phoned me just now to say that Openserve told them that cancellation was requested for my line.

What.the.f**k.
 
PBCool said:
Not as simple as that unfortunately, Frogfoot need to hand the line over to us which means the backend and backhaul is completed. As soon as they do we would send out and provision the account. It may take far less but this is the average time we have seen from Frogfoot.
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Frogfoot called and they want to install their own device as well!

So I will have the following devices in my lounge once this is all said and done:
  • DSTV FTU
  • CCC Zhone GPON 2424A ONT
  • Frogfoot ONT?
  • CISP WR840N fibre wifi router

I have maxed out my power points already so now I have to go and buy a massive multi-plug extension cable that will be able to fit 5 x 2 pin plugs (DSTV decode needs power too) :/

Then I need some sort of cabinet to house everything, or mount everything on the wall. This is crazy...
 
rvanwyk said:
Swapped back to the old router and all is fine. Any ideas with the USG as I have Unifi AP’s and would like to use the whole Unifi setup.
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You can try set it to 1480 alternatively 1452
 
StrontiumDog said:
Frogfoot called and they want to install their own device as well!

So I will have the following devices in my lounge once this is all said and done:
  • DSTV FTU
  • CCC Zhone GPON 2424A ONT
  • Frogfoot ONT?
  • CISP WR840N fibre wifi router

I have maxed out my power points already so now I have to go and buy a massive multi-plug extension cable that will be able to fit 5 x 2 pin plugs (DSTV decode needs power too) :/

Then I need some sort of cabinet to house everything, or mount everything on the wall. This is crazy...
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Yeah they don't have the most elegant solution in CC :(
 
Yster21 said:
Intermittent connectivity tonight from the Little Falls area. Any known issues on the network?
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I am having a similar issue in Olivedale. I lose connectivity for a few seconds and then its back.
 
Same thing is happening to me. Very intermittent. Suddenly loses connection and then back up. Vuma-Aerial Glenhazel.
 
Looney said:
Same thing is happening to me. Very intermittent. Suddenly loses connection and then back up. Vuma-Aerial Glenhazel.
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I am Vuma Aerial as well. I lose connectivity for about 15sec and then back... I am still able to watch Netflix, but online gaming is out.
 
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