Cool Ideas Fibre ISP - Feedback

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Loppas said:
The hell is going on here, 200/200mb package:

CPT:

http://www.speedtest.net/result/7130886976

http://www.speedtest.net/result/7130891157

Joburg:

http://www.speedtest.net/result/7130893130


Can confirm this isn't a cape town vuma issue as my friend on cellc is getting his full 20/20 on speedtest.
Click to expand...

Yup, each time these issues occur I talk to other friends in my area also on vumatel with either rocketnet or cellc and they dont have these crazy issues which is why I originally stopped believing everytime it being refered to vumatel being congested and having issues. I just cant believe that anymore unless someone wants me to believe that vumatel is primarily going out of their way to make life hell for coolideas customers. So tired. :-(
 
Still have massive packet loss.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.254 - 0 | 2351 | 2351 | 0 | 0 | 18 | 0 |
| x.x.x.x - 13 | 1572 | 1377 | 15 | 19 | 184 | 17 |
| c4x-backbone.coolideas.co.za - 15 | 1506 | 1294 | 16 | 20 | 213 | 18 |
| ci-backbone.coolideas.co.za - 15 | 1494 | 1279 | 16 | 20 | 242 | 19 |
| c3a-backbone.coolideas.co.za - 13 | 1552 | 1352 | 15 | 19 | 185 | 17 |
| 154.0.4.50 - 16 | 1466 | 1244 | 0 | 20 | 235 | 18 |
| 154.0.4.254 - 16 | 1442 | 1214 | 175 | 180 | 409 | 179 |
| be20.asr01.thn.as20860.net - 14 | 1534 | 1329 | 176 | 184 | 500 | 179 |
| po201.dc9core1.as20860.net - 15 | 1474 | 1254 | 179 | 190 | 472 | 213 |
| 94.zone.4.r.dc9.redstation.co.uk - 15 | 1486 | 1269 | 179 | 186 | 413 | 184 |

http://www.speedtest.net/result/7130912185

17ms response time to CISP local speedtest server with a 2mpbs down and 50mbps up...
 
Last edited:
Loppas said:
The hell is going on here, 200/200mb package:

CPT:

http://www.speedtest.net/result/7130886976

http://www.speedtest.net/result/7130891157

Joburg:

http://www.speedtest.net/result/7130893130


Can confirm this isn't a cape town vuma issue as my friend on cellc is getting his full 20/20 on speedtest.
Click to expand...
As mentioned guys it seems limited to areas in CT we are dealing with it with Vumatel as best we can. We should have some feedback this week we hope and narrow down the cause as well as the Octotel clients having issues.

If it was an issue on our side I would happily say so and the plan to resolve, but unfortunately it's not that simple and we need to work through certain aspects one at a time.

This is a priority.
 
PBCool said:
As mentioned guys it seems limited to areas in CT we are dealing with it with Vumatel as best we can. We should have some feedback this week we hope and narrow down the cause as well as the Octotel clients having issues.

If it was an issue on our side I would happily say so and the plan to resolve, but unfortunately it's not that simple and we need to work through certain aspects one at a time.

This is a priority.
Click to expand...

Are there any reported issues in jhb that can explain the issues i am having?
 
Fyi
734ea9d377b92464f202a52252ad52ce.jpg
 
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