Cool Ideas Fibre ISP - Feedback

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Hunted said:
Hi All,

I know that was a notice a few days back about issues with Vumatel, but I just want to check if there is still a problem.

Region:Cape Town : Suburb: Durbanville Area - Wired connection and test,

I ask since speed tests with speedtest and with fast.com only shows that I'm getting half the speed I suppose to get.


View attachment 507417
View attachment 507419
Click to expand...
It seems to be limited to Durbanville, there is a bug on some of the Huawei switches on the Vumatel network where customers are receiving mirrored traffic from another customer on the same switch. They are supposed to have implemented a permanent fix this week.
 
PBCool said:
It seems to be limited to Durbanville, there is a bug on some of the Huawei switches on the Vumatel network where customers are receiving mirrored traffic from another customer on the same switch. They are supposed to have implemented a permanent fix this week.
Click to expand...

Thnx. I didn't restart the CPE yet, maybe I must give that a go as well.

**edit** nope --- still the same
 
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PBCool said:
It seems to be limited to Durbanville, there is a bug on some of the Huawei switches on the Vumatel network where customers are receiving mirrored traffic from another customer on the same switch. They are supposed to have implemented a permanent fix this week.
Click to expand...

Hi PB

This sounds kind of scary: "customers are receiving mirrored traffic from another customer on the same switch"
I would hate for somebody else to be the recipient of my suspicious browsing :)
 
Hi PB,

The MTN network seems to have the same issue again, having trouble with browsing some sites while others work. I can't actually browse mybroadband, have to use my phone's mobile data. I'm also unable to stream from dstv now, twitch. Speedtest results are normal though.
 
Speed23 said:
Hi PB,

The MTN network seems to have the same issue again, having trouble with browsing some sites while others work. I can't actually browse mybroadband, have to use my phone's mobile data. I'm also unable to stream from dstv now, twitch. Speedtest results are normal though.
Click to expand...

Yeap aware, we are discussing with AWS on this, not sure how mybb would be affected. We have rerouted again.
 
Hunted said:
Thnx. I didn't restart the CPE yet, maybe I must give that a go as well.

**edit** nope --- still the same
Click to expand...

Waiting on feedback from Vumatel on whether it's been completed.
 
Speed test to Cool ideas from Cape Town Looks better, let's see how it goes, will edit this post around 19H00 to compare!

11H45 Cape Town to Cool Ideas Randburg


15H15 Interworks Cape Town


15H24 Cape Town to Cool Ideas Randburg


20H42 Interworks Cape Town


20H45 Cape Town to Cool Ideas Randburg
 
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Would a speed test to London have better latency from cape town vs Jhb?

And would the same hold true whether going via Seacom or SAT3?
 
StrontiumDog said:
Would a speed test to London have better latency from cape town vs Jhb?

And would the same hold true whether going via Seacom or SAT3?
Click to expand...

Yeap as the undersea cables all land in Cape Town, and so you need to add the long-haul latency from Cape Town to Johannesburg.
 
jannier said:
Speed test to Cool ideas from Cape Town Looks better, let's see how it goes, will edit this post around 19H00 to compare!

11H45 Cool Ideas Cape Town to Randburg
Click to expand...

Please also run a local speedtest in Cape Town.
 
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Anyone on Cool Ideas that has an Apple TV or iPhone that could test something for me? I can’t stream live from the Aljazeera app. But it works if I connect to 4G.

Everything else is fine on fibre.

Odd.
 
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Hi.

Internet very erratic for the last 20mins.
Vuma Ariel Constantia area.

Anyone else experiencing this
 
BadBoyGP said:
Hi.

Internet very erratic for the last 20mins.
Vuma Ariel Constantia area.

Anyone else experiencing this
Click to expand...
No reported issues as yet and traffic levels are normal. Do you have an example?
 
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My Cool Ideas 50 Meg Fibre is unusable right now and running at 1 Meg speed all evening, can't do anything, struggling to browse, restarted the router still the same. I am in North Riding, I wonder what is the problem....
 
Zodiak said:
My Cool Ideas 50 Meg Fibre is unusable right now and running at 1 Meg speed all evening, can't do anything, struggling to browse, restarted the router still the same. I am in North Riding, I wonder what is the problem....
Click to expand...
Can you post a traceroute and Speedtest from a cabled device?
 
Picture attached with Speed Test above, Traceroute below, I hope I did it correctly:


tracert 8.8.8.8

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 14 ms 9 ms 8 ms 155.93.141.1
3 18 ms * 8 ms 154.0.1.177
4 * 8 ms 7 ms 154.0.2.33
5 8 ms 10 ms * 154.0.1.138
6 8 ms 8 ms 7 ms 154.0.4.101
7 * 8 ms 8 ms 154.0.2.37
8 9 ms 8 ms 8 ms google.ixp.joburg [196.60.8.166]
9 8 ms * 9 ms 72.14.239.33
10 11 ms * 12 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.
 
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