Cool Ideas Fibre ISP - Feedback

Mike Hoxbig · May 10, 2018

Brieuse said:
Oh ok, most of us have moved on from that, internet is yesterday’s news

What are you doing on this forum then?

Brieuse · May 10, 2018

Mostly the motoring threads

sucked · May 10, 2018

Brieuse said:
Mostly the motoring threads

Some people still have it in their heads this is solely an IT and tech forum. Lol

Bryn · May 10, 2018

Brieuse said:
Mostly the motoring threads

You should take the 'reply with quote' button out for a spin sometime. Lets people know when you're replying to them.

Brieuse · May 10, 2018

Bryn said:
You should take the 'reply with quote' button out for a spin sometime. Lets people know when you're replying to them.

You really going to go there? Lol

Brieuse · May 10, 2018

I figured that seeing I was next to reply you all would get it, do you correct grammar too?

phuma · May 10, 2018

Slack does not fully load over Cool Ideas... it works over my mobile data connection. What's up with that?

Bryn · May 10, 2018

Brieuse said:
I figured that seeing I was next to reply you all would get it, do you correct grammar too?

Not typically, although I can't help but notice the especially horrific grammar in your sentence above. I'm not even sure that improving the grammar is sufficient to correct the sentence.

phuma said:
Slack does not fully load over Cool Ideas... it works over my mobile data connection. What's up with that?

Post a trace route to slack.com. Maybe there's an obvious issue with how you're connecting to the site via CISP.

Also, check out Twist (twistapp.com). Imo it's far superior to Slack - same concept but three levels of conversation instead of two with better quality apps across all platforms. And it's cheaper. Made by the same folks responsible for Todoist.

SeaSickMama · May 10, 2018

phuma said:
Slack does not fully load over Cool Ideas... it works over my mobile data connection. What's up with that?

Change your MTU or MSS to 1436 then let me know how it goes

phuma · May 10, 2018

Love Twist, but my clients are on Slack ;-)

I loaded the Slack team on Chrome, checked the developer console -

Code:

WebSocket connection to 'wss://mpmulti-47dz.lb.slack-msgs.com/?token=xoxs-20414537847-162078695667-361889802002-84742209f6&channel_count_everyone=1&start_args=%3Fagent%3Dwebapp_4201e2757e7437a3ffae5f82ea5dcc3944195588%26agent_version%3D1525984515%26eac_cache_ts%3Dtrue%26cache_ts%3D0%26name_tagging%3Dtrue%26ms_latest%3Dtrue&flannel=3' failed: Error in connection establishment: net::ERR_NAME_NOT_RESOLVED

Whilst on Cool Ideas / Vuma I cannot do a DNS lookup to mpmulti-47dz.lb.slack-msgs.com, but when I am using my mobile data (Axxess) it works.

phuma · May 10, 2018

This should help. First to Cool Ideas DNS, second one to Google. Arrghh.

Code:

dig @155.93.255.1 mpmulti-47dz.lb.slack-msgs.com

; <<>> DiG 9.10.6 <<>> @155.93.255.1 mpmulti-47dz.lb.slack-msgs.com
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 44315
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;mpmulti-47dz.lb.slack-msgs.com.        IN      A

;; Query time: 51 msec
;; SERVER: 155.93.255.1#53(155.93.255.1)
;; WHEN: Thu May 10 23:38:01 SAST 2018
;; MSG SIZE  rcvd: 59

Code:

dig @8.8.8.8 mpmulti-47dz.lb.slack-msgs.com

; <<>> DiG 9.10.6 <<>> @8.8.8.8 mpmulti-47dz.lb.slack-msgs.com
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 30920
;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;mpmulti-47dz.lb.slack-msgs.com.        IN      A

;; ANSWER SECTION:
mpmulti-47dz.lb.slack-msgs.com. 29 IN   CNAME   everything.lb.slack-msgs.com.
everything.lb.slack-msgs.com. 29 IN     CNAME   ec2-eu-central-1.lb.slack-msgs.com.
ec2-eu-central-1.lb.slack-msgs.com. 29 IN A     18.184.98.131

;; Query time: 197 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu May 10 23:37:34 SAST 2018
;; MSG SIZE  rcvd: 131

Sinbad · May 11, 2018

Brieuse said:
I figured that seeing I was next to reply you all would get it, do you correct grammar too?

You're just a ray of sunshine.

PBCool · May 11, 2018

Sinbad said:
Out of curiosity, what happened today?

Do you have traces for each of those? They are probably over the LINX fabric?

PBCool · May 11, 2018

phuma said:
Slack does not fully load over Cool Ideas... it works over my mobile data connection. What's up with that?

Which router are you using? And which Fibre provider?

phuma · May 11, 2018

PBCool said:
Which router are you using? And which Fibre provider?

See this post for what the actual problem *is*: https://mybroadband.co.za/vb/showth...P-Feedback?p=21505895&viewfull=1#post21505895

It is still not working.

I'm on Cool Ideas over Vuma; don't think the router is the problem here?

PBCool · May 11, 2018

phuma said:
See this post for what the actual problem *is*: https://mybroadband.co.za/vb/showth...P-Feedback?p=21505895&viewfull=1#post21505895

It is still not working.

I'm on Cool Ideas over Vuma; don't think the router is the problem here?

Vumatel aerial or Trenched?

SandMan · May 11, 2018

phuma said:
Slack does not fully load over Cool Ideas... it works over my mobile data connection. What's up with that?

Same here. Need it for work, can reach their main website, but can't get a connection to our Slack workspace - also having issues connecting to Dropbox.

Using OpenServe fiber.

PBCool · May 11, 2018

phuma said:

This should help. First to Cool Ideas DNS, second one to Google. Arrghh.

Code:

dig @155.93.255.1 mpmulti-47dz.lb.slack-msgs.com

; <<>> DiG 9.10.6 <<>> @155.93.255.1 mpmulti-47dz.lb.slack-msgs.com
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 44315
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;mpmulti-47dz.lb.slack-msgs.com.        IN      A

;; Query time: 51 msec
;; SERVER: 155.93.255.1#53(155.93.255.1)
;; WHEN: Thu May 10 23:38:01 SAST 2018
;; MSG SIZE  rcvd: 59

Code:

dig @8.8.8.8 mpmulti-47dz.lb.slack-msgs.com

; <<>> DiG 9.10.6 <<>> @8.8.8.8 mpmulti-47dz.lb.slack-msgs.com
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 30920
;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;mpmulti-47dz.lb.slack-msgs.com.        IN      A

;; ANSWER SECTION:
mpmulti-47dz.lb.slack-msgs.com. 29 IN   CNAME   everything.lb.slack-msgs.com.
everything.lb.slack-msgs.com. 29 IN     CNAME   ec2-eu-central-1.lb.slack-msgs.com.
ec2-eu-central-1.lb.slack-msgs.com. 29 IN A     18.184.98.131

;; Query time: 197 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu May 10 23:37:34 SAST 2018
;; MSG SIZE  rcvd: 131

Resolves for me:

ping mpmulti-47dz.lb.slack-msgs.com

Pinging ec2-ap-south-1.lb.slack-msgs.com [13.127.127.240] with 32 bytes of data:

phuma · May 11, 2018

PBCool said:
Resolves for me:

ping mpmulti-47dz.lb.slack-msgs.com

Pinging ec2-ap-south-1.lb.slack-msgs.com [13.127.127.240] with 32 bytes of data:

Please use the name server I used - I am in CT, so I am using the 155.93.255.1 DNS server.

I am on Vumatel trenched, not sure how that makes a difference.

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