Cool Ideas Fibre ISP - Feedback

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peterza said:
@PBCool
Is there any chance CISP can terminate OpenServe PPPoE sessions in Durban and not Johannesburg?
Edit: For folks in Durban/KZN that is!
Click to expand...

Hi Peter, our KZN traffic generally all backhauls to JHB anyway due to the fact that there isnt really any gain in breaking out locally in KZN. To add a 3rd IPC node based on the current demand doesn't make it feasible, as soon as it does we would do so.
 
rph72 said:
Vumatel confirmed that the rollout in my area will be hybrid aerial and trenched Active Ethernet and not GPON. Is this possible?
Click to expand...

Yes in Cape Town they are doing a unique build due to the landscape challenges, so some part aerial some part trenched.
 
Been having pings of 160ms or just plain packet loss on the first hop on traceroutes from CPT, MTN since yesterday afternoon

u2wc-cust.coolideas.co.za

Something broken?
 
blunt said:
Been having pings of 160ms or just plain packet loss on the first hop on traceroutes from CPT, MTN since yesterday afternoon

u2wc-cust.coolideas.co.za

Something broken?
Click to expand...
Nothing we're aware of, have you logged it? What does your MTR look like.
 
PBCool said:
Nothing we're aware of, have you logged it? What does your MTR look like.
Click to expand...

Indeed I logged a ticket this afternoon

MTR:

Code: 
Start: 2018-06-04T20:51:51+0200
HOST: Mike-MacBook.local          Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- router.ibox.xx.xx          0.0%    10    0.9   1.5   0.8   6.4   1.7
  2.|-- u2wc-cust.coolideas.co.za 40.0%    10   22.2 148.9  22.2 192.1  62.8
  3.|-- 154.0.4.30                 0.0%    10  212.3 130.5  22.5 212.3  75.9
  4.|-- unm-cust.coolideas.co.za   0.0%    10  221.5 116.1  22.0 221.5  81.8
  5.|-- ur1-cust.coolideas.co.za   0.0%    10  210.9 115.4  21.9 210.9  80.4
  6.|-- 154.0.4.102               10.0%    10  208.7 130.2  23.6 208.7  78.7
  7.|-- c3t-backbone.coolideas.co  0.0%    10  202.2 135.8  22.5 207.2  79.4
  8.|-- urm-cust.coolideas.co.za   0.0%    10  204.3 131.8  22.4 204.3  75.8
  9.|-- u2n3-cust.coolideas.co.za  0.0%    10  203.1 115.4  23.0 203.1  78.8

Code: 
Start: 2018-06-04T20:53:05+0200
HOST: Mike-MacBook.local          Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- router.ibox.xx.xx          0.0%    10   12.5   4.3   0.8  13.1   5.4
  2.|-- u2wc-cust.coolideas.co.za 40.0%    10  192.3 177.8 170.3 192.3   8.1
  3.|-- 154.0.4.30                 0.0%    10  178.3 174.8 163.0 192.1   7.9
  4.|-- unm-cust.coolideas.co.za   0.0%    10  179.4 172.6 162.2 191.0   9.6
  5.|-- ur1-cust.coolideas.co.za   0.0%    10  174.8 174.9 162.8 197.1   9.4
  6.|-- 154.0.4.82                 0.0%    10  171.9 174.0 162.5 184.2   8.7
  7.|-- google.ixp.joburg          0.0%    10  168.4 174.7 165.0 198.8  12.7
  8.|-- 72.14.239.129              0.0%    10  178.8 175.3 163.0 202.0  12.6
  9.|-- jnb01s08-in-f35.1e100.net  0.0%    10  179.3 176.8 166.0 201.5  10.5

Code: 
Start: 2018-06-04T20:53:54+0200
HOST: Mike-MacBook.local          Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- router.ibox.xx.xx          0.0%    10    5.5  40.7   1.2 134.9  52.3
  2.|-- u2wc-cust.coolideas.co.za 40.0%    10   25.5 180.2  21.6 395.8 141.9
  3.|-- 154.0.4.30                 0.0%    10   23.3 114.2  22.2 360.3 112.0
  4.|-- unm-cust.coolideas.co.za   0.0%    10   28.6  99.6  21.8 322.6  96.1
  5.|-- ur1-cust.coolideas.co.za   0.0%    10   33.7  85.9  23.5 289.0  85.7
  6.|-- 154.0.4.82                 0.0%    10   22.7  68.6  22.7 253.9  73.8
  7.|-- um2-cust.coolideas.co.za   0.0%    10   31.0  72.8  22.7 220.4  64.4
  8.|-- 52.95.106.82               0.0%    10   22.4  65.6  22.4 182.6  60.4
  9.|-- 52.93.56.106               0.0%    10   34.9  91.8  23.2 372.3 109.4
 10.|-- 52.93.56.119               0.0%    10   33.9 106.1  23.5 335.5  96.9
 11.|-- 54.239.46.78               0.0%    10  210.4 246.5 195.5 361.9  58.9
 12.|-- 54.239.46.87               0.0%    10  201.3 234.4 196.7 374.7  56.5
 13.|-- ???                       100.0    10    0.0   0.0   0.0   0.0   0.0
 14.|-- 54.239.44.138              0.0%    10  201.7 227.8 196.0 371.1  60.6
 15.|-- ???                       100.0    10    0.0   0.0   0.0   0.0   0.0
 16.|-- 52.93.6.150                0.0%    10  209.1 293.1 203.8 470.5  92.6
 17.|-- 52.93.101.31               0.0%    10  196.1 234.0 195.0 359.2  55.6
 18.|-- 52.93.101.54               0.0%    10  228.0 266.0 205.8 399.4  74.1
 19.|-- 52.93.7.109                0.0%    10  196.1 240.4 195.8 375.0  67.6
 20.|-- ???                       100.0    10    0.0   0.0   0.0   0.0   0.0
 
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Playing dota this past week and every few minutes i get a small DC must be packet loss, why is this happening ?
 
PBCool said:
I would advise trying to a single server then and if it still fluctuates like that we would need to take it up with Octotel.
Click to expand...

Did several test directly connected to ONT and sent through to support. they have reported / logged it with Octotel.
Still very poor at momnet
Capture4jun18-21h05.jpg
 
Hi - no connectivity in Linksfield (JHB) since 7pm last night. There’s apparently an outage, but I’d just like some update as to what the problem is and when it will be rectified? I see no info on the cisp website.
TIA
 
ChadKay said:
Hi - no connectivity in Linksfield (JHB) since 7pm last night. There’s apparently an outage, but I’d just like some update as to what the problem is and when it will be rectified? I see no info on the cisp website.
TIA
Click to expand...
Please log it for me. We have received a notice for Senderwood.
 
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