Cool Ideas Fibre ISP - Feedback

[S.Claus]

@PBCool what's up with Cisp not being able to connect me to PSN after 18:00 every evening ? I tested it with my mobile hotspot and old Adsl line and it seems to connect fine .

Openserve 200/100

 

[Johanagr]

@PBCool what's up with Cisp not being able to connect me to PSN after 18:00 every evening ? I tested it with my mobile hotspot and old Adsl line and it seems to connect fine .

Openserve 200/100

Weird having the same issue tonight especially fortnite

 

[PBCool]

Those are AWS services, try again for me?

 

[Johanagr]

Nat type keeps failing on Openserve but fine with Vodacom, might be an issue with upload aswell had to upload this image with normal 3G

 

[S.Claus]

Those are AWS services, try again for me?

Exact same this side

 

[ekske1]

@PBCool

can't reach https://www.dealzon.com

C:\WINDOWS\system32>ping www.dealzon.com

Pinging elb087308-518168421.us-east-1.elb.amazonaws.com [184.73.157.131] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 184.73.157.131:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

but it is up: http://www.isitdownrightnow.com/dealzon.com.html


not sure if related, but UP not connecting

 

[PBCool]

And now?

 

[ekske1]

And now?

both fixed. Dealzon opens as well as Uplay... thanks

 

[Johanagr]

And now?

Perfect thank you @PBCool

 

[ajan]

Steam down for anyone else?

 

[ekske1]

Steam is working, uplay wasn't but fixed now.

 

[dotdan]

We've just turned up our AWS direct connect in Cape Town in case anything crops up please let me know.

Would this perhaps resolve all AWS issues?

 

[PBCool]

Would this perhaps resolve all AWS issues?

There were no AWS issues previously, this just has Amazon transport their traffic to a dedicated interface and is a bit cheaper than doing it yourself.

 

[requiem]

International still up to a ball of ****?

Can you possibly escalate or provide some feedback

 

[dotdan]

There were no AWS issues previously, this just has Amazon transport their traffic to a dedicated interface and is a bit cheaper than doing it yourself.

Gotcha

 

[PBCool]

International still up to a ball of ****?

Can you possibly escalate or provide some feedback

Did you plug directly into the CPE as per my post?

 

[Deanoblado]

Nat type keeps failing on Openserve but fine with Vodacom, might be an issue with upload aswell had to upload this image with normal 3G

My upload on PSN never goes above 3Mbps whenever i do the test above.. why is this? i am on 25/25 MFN. Because of this i am unable to hots etc.

 

[f2wohf]

70 days I wait for a CPE to be installed by Vumatel.

I've called, tweeted, emailed, never got one answer or scheduled date, always promises of calling me back once they spoke with the "teams".

I gave them until Friday and then I'll give up and will stick to LTE (it's not uncapped but actually ends up costing me less than fibre would).

2 years and a half dealing weekly with incompetent and uninterested fibre providers to not get any fibre worn me out.

 

[PBCool]

70 days I wait for a CPE to be installed by Vumatel.

I've called, tweeted, emailed, never got one answer or scheduled date, always promises of calling me back once they spoke with the "teams".

I gave them until Friday and then I'll give up and will stick to LTE (it's not uncapped but actually ends up costing me less than fibre would).

2 years and a half dealing weekly with incompetent and uninterested fibre providers to not get any fibre worn me out.

PM me your details and I'll follow up via our channels.

 

[Radioboy]

Are there issues with either CISP or SADV in the fourways area?

No connection for about an hour or so.