Cool Ideas Fibre ISP - Feedback

[bullzeye.za]

Anyone else getting PPP timeouts? Had it occasionally all through the day

 

[TheRoDent]

Anyone else getting PPP timeouts? Had it occasionally all through the day

Which network ?

 

[Hwanano]

Post number 10 000! Been a client for almost two years, no complaints.

 

[Nobody Important]

Post number 10 000! Been a client for almost two years, no complaints.

Congrats

 

[StoneCold]

Congrats

Technically on my side, you were post 10 000, his was 9999

 

[Marcell1992]

Marcell, sorry for pissing you off, I am not an idiot, this has becoming a weekly thing now that something will go wrong and internet speeds will go to 0... so I guess you are an idiot to spend R 1500 a month and get subpar connectivity... or perhaps you are even bigger idiot if you have so much money and waste it for a bad service...

Or, and this is the more accurate thing because your I.Q is a potato. It's the network in your area unrelated to CISP as has a person pointed out to you that quoted your post. AND, I'm not even on CISP, I'm with Axxess right now.

 

[ajan]

Is routing over WACs still an issue? Or has that been normalised and resolved?

Reason being:

https://imgur.com/9iYdB4n

IP: 108.61.177.245

 

[WalkWithMe]

@PBCool and @TheRoDent
Ticket: #COOL-20181023-162941
Pta East Openserve Fibre, international is aweful, 20MBS max but more like 5MBS. Local is 100MBS, Test account on Axxess is 90MBS international and low latency. Web Africa is also fine,

I cannot go on like this, and only been a customer for a week

 

[renagade-wolf]

sigh yea looks like international terrible again, was getting full 8mb/s download from my server now dropped to 200kb/s from like 8am

 

[Fjorko]

Looks like SACS is up and running ;-)

 

[SeaSickMama]

Only getting Angola routing when i use the 1.1.1.1 DNS

 

[SpiderGear]

Hell yes! I wonder what traffic will be routed over SACS?

 

[bullzeye.za]

Which network ?

Netstream here

 

[PBCool]

Is routing over WACs still an issue? Or has that been normalised and resolved?

Reason being:

https://imgur.com/9iYdB4n

IP: 108.61.177.245

Check this again for me?

 

[PBCool]

Hell yes! I wonder what traffic will be routed over SACS?

It's a bit tricky for now, but basically trying to focus North and South American routes.

 

[ajan]

Check this again for me?

It is fixed, thanks

 

[XtremeGalaxy]

HI Cool Ideas,

My vumatel FTTH just dropped and not coming on for 20 mins, any issues on Vuma side? On cisp my 50/50 account states active when I connect via my cellphone hotspot.
(lately we have been experiencing a inet drop every now and then - never had issue like this before)

We are in Sharonlea area, Randburg, JHB

 

[Loppas]

@PBCool

Some eu routes are still going over eassy for me instead of wacs

Examples:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   11 |   11 |    0 |    0 |    1 |    1 |
|                            155.93.227.1 -    0 |   11 |   11 |    1 |    1 |    2 |    2 |
|                             154.0.1.125 -    0 |   10 |   10 |    1 |    1 |    2 |    1 |
|                              154.0.1.13 -    0 |   10 |   10 |    1 |    1 |    2 |    2 |
|                             154.0.4.158 -    0 |   10 |   10 |  140 |  141 |  142 |  141 |
|                           195.66.226.61 -    0 |   10 |   10 |  193 |  196 |  199 |  196 |
|                            104.244.42.1 -    0 |   10 |   10 |  194 |  195 |  198 |  196 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( [email protected] )

 

[DeepBlu]

Hi there.

I'm in the Pinelands (Cape Town) area and my connection has been dead (as in no connection at all) since Friday. International traffic was non-existent on Thursday night.

Anyone else in my area that is having the same issue, or is mine an isolated incident?

I've tried determining if it's an area fault or just me, but no luck so far.

 

[PBCool]

@PBCool

Some eu routes are still going over eassy for me instead of wacs

Examples:

View attachment 568379
View attachment 568373
View attachment 568377

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   11 |   11 |    0 |    0 |    1 |    1 |
|                            155.93.227.1 -    0 |   11 |   11 |    1 |    1 |    2 |    2 |
|                             154.0.1.125 -    0 |   10 |   10 |    1 |    1 |    2 |    1 |
|                              154.0.1.13 -    0 |   10 |   10 |    1 |    1 |    2 |    2 |
|                             154.0.4.158 -    0 |   10 |   10 |  140 |  141 |  142 |  141 |
|                           195.66.226.61 -    0 |   10 |   10 |  193 |  196 |  199 |  196 |
|                            104.244.42.1 -    0 |   10 |   10 |  194 |  195 |  198 |  196 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( [email protected] )

This is not routing over easy but it is taking a US path, from what I can see this is the host choosing that path.

Try run the trace again for me?