Cool Ideas Fibre ISP - Feedback

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Looney said:
Streaming Real Debrid links on 200mb Vuma Aerial sucks. It never works.
Click to expand...
Log a ticket with them - they can tweak the routing - they did for me and it was better - not perfect - but better.
 
Fjorko said:
Log a ticket with them - they can tweak the routing - they did for me and it was better - not perfect - but better.
Click to expand...

Lol, I have no idea what to even tell them. They’ll ask me to do a bunch of tests all showing that my line is fine. Here look

217042db4b160cf67147746ad938f64b.jpg



But I can’t stream RD. It’s a joke.
 
They give you a couple of links to try, to which you report the speed of each. They then go away and i guess optimize the routing based on your ISP ( or so i'm led to believe ). It made a difference for me for sure. I couldn't stream anything with them either, but this exercise made the experience a lot better for me. I still get buffering on the large DTS-HD MA links but the regular DD and DTS links works fine for the most part......when my link "works at full capacity"
 
sand_man said:
Although in mitigation, I was on Vox for around 6 weeks and the performance wasn't much better. In fact it was worse by about 20%.

I think the point is, the issues most likely reside on the Fibre suppliers end and not the ISP. But the ISP is the conduit between the customer and the fibre supplier so first convince the ISP that the line is under performing and then the ISP escalates to the supplier.
Click to expand...

Agreed, CISP has been very helpful in trying to pinpoint my international download issue, which I believe to be Frogfoot related.

In fairness, all my media streams 4K no problem, only real issue is international http downloads, and since my main usage on my line is media streaming it doesn’t affect me very much at all and my overall experience since signing up with CISP has been very positive.

I think the layer 2 fibre networks have become overwhelmed with the sudden jump in masses of people with high speed fibre lines and are battling to keep up with their capacity on the international links.
 
Fjorko said:
They give you a couple of links to try, to which you report the speed of each. They then go away and i guess optimize the routing based on your ISP ( or so i'm led to believe ). It made a difference for me for sure. I couldn't stream anything with them either, but this exercise made the experience a lot better for me. I still get buffering on the large DTS-HD MA links but the regular DD and DTS links works fine for the most part......when my link "works at full capacity"
Click to expand...

I stream off my Nvidia Shield using Cyberflix not on a pc. I’ve spoken to PBCool about it before and there’s no solution apparently.
 
Looney said:
I stream off my Nvidia Shield using Cyberflix not on a pc. I’ve spoken to PBCool about it before and there’s no solution apparently.
Click to expand...

I also stream from my Shield - Interestingly enough - as we speak, i am streaming Youtube 4K off of it right now with no problem.

Sigh . . .

I hate being a techie sometimes - doing my head in. Think i need to take up golf...
 
Fjorko said:
I also stream from my Shield - Interestingly enough - as we speak, i am streaming Youtube 4K off of it right now with no problem.

Sigh . . .

I hate being a techie sometimes - doing my head in. Think i need to take up golf...
Click to expand...

YouTube has never been an issue for me. My only issue is RD. Everything else works perfectly (Netflix, YouTube). CISP + RD = Crap (in my case).
 
What can we deduce from this result?

C:\WINDOWS\system32>iperf3.exe -R -u -b 160M -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.105 port 53036 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 11.1 MBytes 93.3 Mbits/sec 0.626 ms 637/2064 (31%)
[ 4] 1.00-2.00 sec 10.7 MBytes 89.6 Mbits/sec 1.717 ms 1083/2448 (44%)
[ 4] 2.00-3.00 sec 10.7 MBytes 89.9 Mbits/sec 0.632 ms 1065/2437 (44%)
[ 4] 3.00-4.00 sec 10.7 MBytes 89.9 Mbits/sec 0.556 ms 1063/2437 (44%)
[ 4] 4.00-5.00 sec 10.7 MBytes 89.6 Mbits/sec 0.637 ms 1029/2394 (43%)
iperf3: OUT OF ORDER - incoming packet = 12241 and received packet = 12242 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 12275 and received packet = 12276 AND SP = 4
[ 4] 5.00-6.00 sec 10.8 MBytes 90.3 Mbits/sec 0.741 ms 1119/2495 (45%)
[ 4] 6.00-7.00 sec 10.7 MBytes 89.5 Mbits/sec 0.585 ms 1061/2428 (44%)
[ 4] 7.00-8.00 sec 10.7 MBytes 89.7 Mbits/sec 1.659 ms 1093/2461 (44%)
[ 4] 8.00-9.00 sec 10.7 MBytes 89.8 Mbits/sec 0.726 ms 1069/2440 (44%)
iperf3: OUT OF ORDER - incoming packet = 29352 and received packet = 29378 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 29353 and received packet = 29378 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 29354 and received packet = 29378 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 29355 and received packet = 29378 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 29356 and received packet = 29378 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 29357 and received packet = 29378 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 29358 and received packet = 29378 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 29499 and received packet = 29507 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 29500 and received packet = 29508 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 31794 and received packet = 31819 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 31800 and received packet = 31819 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 31801 and received packet = 31821 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 31802 and received packet = 31821 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 31803 and received packet = 31821 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 31804 and received packet = 31821 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 31805 and received packet = 31822 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 31806 and received packet = 31822 AND SP = 4
iperf3: error - control socket has closed unexpectedly
 
sand_man said:
What can we deduce from this result?

C:\WINDOWS\system32>iperf3.exe -R -u -b 160M -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.105 port 53036 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 11.1 MBytes 93.3 Mbits/sec 0.626 ms 637/2064 (31%)
[ 4] 1.00-2.00 sec 10.7 MBytes 89.6 Mbits/sec 1.717 ms 1083/2448 (44%)
[ 4] 2.00-3.00 sec 10.7 MBytes 89.9 Mbits/sec 0.632 ms 1065/2437 (44%)
[ 4] 3.00-4.00 sec 10.7 MBytes 89.9 Mbits/sec 0.556 ms 1063/2437 (44%)
[ 4] 4.00-5.00 sec 10.7 MBytes 89.6 Mbits/sec 0.637 ms 1029/2394 (43%)
iperf3: OUT OF ORDER - incoming packet = 12241 and received packet = 12242 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 12275 and received packet = 12276 AND SP = 4
[ 4] 5.00-6.00 sec 10.8 MBytes 90.3 Mbits/sec 0.741 ms 1119/2495 (45%)
[ 4] 6.00-7.00 sec 10.7 MBytes 89.5 Mbits/sec 0.585 ms 1061/2428 (44%)
[ 4] 7.00-8.00 sec 10.7 MBytes 89.7 Mbits/sec 1.659 ms 1093/2461 (44%)
[ 4] 8.00-9.00 sec 10.7 MBytes 89.8 Mbits/sec 0.726 ms 1069/2440 (44%)
iperf3: OUT OF ORDER - incoming packet = 29352 and received packet = 29378 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 29353 and received packet = 29378 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 29354 and received packet = 29378 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 29355 and received packet = 29378 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 29356 and received packet = 29378 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 29357 and received packet = 29378 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 29358 and received packet = 29378 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 29499 and received packet = 29507 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 29500 and received packet = 29508 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 31794 and received packet = 31819 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 31800 and received packet = 31819 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 31801 and received packet = 31821 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 31802 and received packet = 31821 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 31803 and received packet = 31821 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 31804 and received packet = 31821 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 31805 and received packet = 31822 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 31806 and received packet = 31822 AND SP = 4
iperf3: error - control socket has closed unexpectedly
Click to expand...
:eek: The lost packets....your link must be terrible to London.

Although I dont know, my line looks like this:
Code: 
root@bastion ~ # iperf3 -R -u -b 160M -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[  4] local 192.168.241.180 port 55326 connected to 62.233.65.195 port 17001
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-1.00   sec  14.7 MBytes   123 Mbits/sec  0.180 ms  3308/13931 (24%)
[  4]   1.00-2.00   sec  12.5 MBytes   105 Mbits/sec  0.175 ms  4756/13813 (34%)
iperf3: OUT OF ORDER - incoming packet = 38913 and received packet = 40811 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 38914 and received packet = 40811 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 38927 and received packet = 40811 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 38946 and received packet = 40811 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 38969 and received packet = 40826 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 38991 and received packet = 40826 AND SP = 4
[  4]   2.00-3.00   sec  12.5 MBytes   105 Mbits/sec  0.187 ms  4757/13811 (34%)
[  4]   3.00-4.00   sec  12.5 MBytes   105 Mbits/sec  0.176 ms  4754/13813 (34%)
[  4]   4.00-5.00   sec  12.5 MBytes   105 Mbits/sec  0.182 ms  4749/13810 (34%)
[  4]   5.00-6.00   sec  12.5 MBytes   105 Mbits/sec  0.179 ms  4749/13813 (34%)
[  4]   6.00-7.00   sec  12.5 MBytes   105 Mbits/sec  0.204 ms  4755/13810 (34%)
[  4]   7.00-8.00   sec  12.5 MBytes   105 Mbits/sec  0.172 ms  4750/13815 (34%)
[  4]   8.00-9.00   sec  12.5 MBytes   105 Mbits/sec  0.175 ms  4754/13813 (34%)
iperf3: OUT OF ORDER - incoming packet = 136920 and received packet = 136970 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136921 and received packet = 136970 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136922 and received packet = 136970 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136923 and received packet = 136970 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136924 and received packet = 136970 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136925 and received packet = 136970 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136926 and received packet = 136973 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136927 and received packet = 136973 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136928 and received packet = 136973 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136929 and received packet = 136973 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136930 and received packet = 136973 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136931 and received packet = 136973 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136932 and received packet = 136973 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136933 and received packet = 136973 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136934 and received packet = 136973 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136935 and received packet = 136973 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136936 and received packet = 136973 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136937 and received packet = 136973 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136938 and received packet = 136976 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136939 and received packet = 136979 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136940 and received packet = 136979 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136941 and received packet = 136979 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136943 and received packet = 136979 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 136960 and received packet = 136979 AND SP = 4
[  4]   9.00-10.00  sec  12.5 MBytes   105 Mbits/sec  0.156 ms  4785/13813 (35%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-10.00  sec   194 MBytes   163 Mbits/sec  0.187 ms  46974/140725 (33%)
[  4] Sent 140725 datagrams
[SUM]  0.0-10.0 sec  30 datagrams received out-of-order

iperf Done.
 
For S&G I also tried it. I'm not on CISP

Code: 
iperf3 -R -u -b 160M -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[  4] local 192.168.100.1 port 45536 connected to 62.233.65.195 port 17001
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-1.00   sec  4.98 MBytes  41.7 Mbits/sec  0.656 ms  1789/2426 (74%)
[  4]   1.00-2.00   sec  3.84 MBytes  32.2 Mbits/sec  0.237 ms  1970/2461 (80%)
[  4]   2.00-3.00   sec  4.10 MBytes  34.4 Mbits/sec  0.341 ms  1914/2439 (78%)
[  4]   3.00-4.00   sec  4.07 MBytes  34.1 Mbits/sec  0.260 ms  1921/2442 (79%)
[  4]   4.00-5.00   sec  4.16 MBytes  34.9 Mbits/sec  0.590 ms  1911/2443 (78%)
[  4]   5.00-6.00   sec  4.31 MBytes  36.2 Mbits/sec  0.335 ms  1865/2417 (77%)
[  4]   6.00-7.00   sec  4.02 MBytes  33.7 Mbits/sec  0.365 ms  1930/2444 (79%)
[  4]   7.00-8.00   sec  3.82 MBytes  32.0 Mbits/sec  0.305 ms  1973/2462 (80%)
[  4]   8.00-9.00   sec  4.10 MBytes  34.4 Mbits/sec  0.407 ms  1918/2443 (79%)
[  4]   9.00-10.00  sec  4.05 MBytes  33.9 Mbits/sec  0.362 ms  1916/2434 (79%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-10.00  sec   195 MBytes   164 Mbits/sec  0.731 ms  19514/24938 (78%)
[  4] Sent 24938 datagrams

iperf Done.
 
So lower is better? In the lost column? And therefore the % total, lower is better? So @Tinuva is best of the 3 posted, I'm in the middle and @abudabi is horrible?

What does the out of order denote??
 
Yeah idunno mate.. never ran this before but was intrigued so installed and copied/pasted the commands :D

Tinuva will have to comment.
 
Mine...

Code: 
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[  4] local 192.168.1.5 port 59945 connected to 62.233.65.195 port 17001
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datag
rams
[  4]   0.00-1.00   sec  2.87 MBytes  24.1 Mbits/sec  0.181 ms  2511/2878 (87%)

iperf3: OUT OF ORDER - incoming packet = 2926 and received packet = 2943 AND SP
= 4
iperf3: OUT OF ORDER - incoming packet = 2929 and received packet = 2963 AND SP
= 4
iperf3: OUT OF ORDER - incoming packet = 2930 and received packet = 2978 AND SP
= 4
iperf3: OUT OF ORDER - incoming packet = 2964 and received packet = 2978 AND SP
= 4
iperf3: OUT OF ORDER - incoming packet = 2931 and received packet = 2979 AND SP
= 4
iperf3: OUT OF ORDER - incoming packet = 2965 and received packet = 2979 AND SP
= 4
iperf3: OUT OF ORDER - incoming packet = 2966 and received packet = 2979 AND SP
= 4
iperf3: OUT OF ORDER - incoming packet = 2973 and received packet = 2980 AND SP
= 4
iperf3: OUT OF ORDER - incoming packet = 2974 and received packet = 2986 AND SP
= 4
iperf3: OUT OF ORDER - incoming packet = 2975 and received packet = 2987 AND SP
= 4
iperf3: OUT OF ORDER - incoming packet = 2937 and received packet = 2987 AND SP
= 4
iperf3: OUT OF ORDER - incoming packet = 2938 and received packet = 3005 AND SP
= 4
iperf3: OUT OF ORDER - incoming packet = 2939 and received packet = 3007 AND SP
= 4
iperf3: OUT OF ORDER - incoming packet = 2940 and received packet = 3008 AND SP
= 4
[  4]   1.00-2.00   sec  1.05 MBytes  8.78 Mbits/sec  0.083 ms  2316/2436 (95%)

[  4]   2.00-3.00   sec  64.0 KBytes   524 Kbits/sec  0.781 ms  2165/2173 (1e+02
%)
[  4]   3.00-4.00   sec  0.00 Bytes  0.00 bits/sec  0.781 ms  0/0 (0%)
[  4]   4.00-5.00   sec  0.00 Bytes  0.00 bits/sec  0.781 ms  0/0 (0%)
[  4]   5.00-6.00   sec  0.00 Bytes  0.00 bits/sec  0.781 ms  0/0 (0%)
[  4]   6.00-7.00   sec  0.00 Bytes  0.00 bits/sec  0.781 ms  0/0 (0%)
[  4]   7.00-8.00   sec  0.00 Bytes  0.00 bits/sec  0.781 ms  0/0 (0%)
[  4]   8.00-9.00   sec  0.00 Bytes  0.00 bits/sec  0.781 ms  0/0 (0%)
[  4]   9.00-10.00  sec  0.00 Bytes  0.00 bits/sec  0.781 ms  0/0 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datag
rams
[  4]   0.00-10.00  sec   197 MBytes   165 Mbits/sec  0.781 ms  6992/7487 (93%)

[  4] Sent 7487 datagrams
[SUM]  0.0-10.0 sec  14 datagrams received out-of-order

iperf Done.
 
ryanrich said:
Mine...

Code: 
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datag
rams
[  4]   0.00-10.00  sec   197 MBytes   165 Mbits/sec  0.781 ms  6992/7487 (93%)

[  4] Sent 7487 datagrams
[SUM]  0.0-10.0 sec  14 datagrams received out-of-order

iperf Done.
Click to expand...
Sjooo... 93%
 
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