Cool Ideas Fibre ISP - Feedback

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PBCool said:
No known issues otherwise it would be on the announcement page. Buffering issues with which service?
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Vumatel Aerial. I will check this evening and advise I'd the problem persists. Had the issue from 8pm to 12 which is when o switched off
 
Denver**** said:
Vumatel Aerial. I will check this evening and advise I'd the problem persists. Had the issue from 8pm to 12 which is when o switched off
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Cool, which service was buffering for you?
 
Any idea why the routing is still doing this? @PBCool

1540894936941.png

Also, why is this not on your page?
Please be advised that Metrofibre will be conducting quality control maintenance at Kyalami Estate, from Monday 29th October to Thursday 1st November, from 08h00 to 17h00 every day. We do apologise for the inconvenience caused
 
All good so far with Cool Ideas and TT Connect.
I collected the router from the Rosebank offices and we will see tonight how the set-up performs. So far, the admin bits have been very good and I am looking forward to disconnecting my vdsl with a provider that never managed to speak to me -- except to sell a product or demand payment.
 
under_sky said:
Any idea why the routing is still doing this? @PBCool

View attachment 572265

Also, why is this not on your page?
Please be advised that Metrofibre will be conducting quality control maintenance at Kyalami Estate, from Monday 29th October to Thursday 1st November, from 08h00 to 17h00 every day. We do apologise for the inconvenience caused
Click to expand...
I'll have a look at the routing, RE MFN this means they havent sent us this notice.
 
I dont know whats going on but for the past week my ping keeps spiking and it seems my local/international connection is delayed .

Terrible Ping.PNG
 
<rant>

Is it normal for Support staff to fob you off at 1927, saying they close at 2000 so everyone’s gone home already?

Busy having issues getting my connection setup through SADV’s infrastructure... SADV says it’s a CISP issue, CISP says it’s an SADV issue...

Yet i’m still getting invoiced and am sitting without internet.

</rant>
 
it seems to be all international traffic. My WOW game keeps getting dc'd and my twitch stream for about 15 secs every now and again. local still works but international doesnt
 
Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   22 |   22 |    0 |    0 |    1 |    0 |
|                            155.93.227.1 -    0 |   22 |   22 |    1 |    4 |   60 |    1 |
|                             154.0.1.125 -    0 |   22 |   22 |    1 |    1 |    2 |    1 |
|                              154.0.1.13 -    0 |   22 |   22 |    1 |    1 |    3 |    1 |
|                             154.0.4.158 -    0 |   22 |   22 |  205 |  206 |  219 |  206 |
|                           195.66.226.61 -    0 |   22 |   22 |  205 |  206 |  219 |  206 |
|                          104.244.42.193 -    0 |   22 |   22 |  205 |  205 |  209 |  206 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Yeah ping is f*cked to london.
 
DERoestorf said:
Any news on when we can expect to hear about the no VOIP subscription?
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We are looking to bundle in call time with our VOIP sub, it doesn't look like the sub will fall away though.
 
@PBCool

How can I check which providers currently cover Castle Bar Close, Parklands, Cape Town? The search link in your FAQ just link back to the providers page.
 
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