Cool Ideas Fibre ISP - Feedback

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yeah PUBG network lag every 15 seconds what is going on lately with cool ideas issues every second day, time to change ISPs?

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 556 | 556 | 0 | 0 | 3 | 0 |
| 155.93.150.1 - 1 | 552 | 551 | 1 | 5 | 83 | 3 |
| 154.0.5.1 - 0 | 555 | 555 | 0 | 0 | 6 | 1 |
| 154.0.5.130 - 0 | 555 | 555 | 0 | 0 | 3 | 0 |
| 154.0.5.133 - 0 | 555 | 555 | 0 | 0 | 4 | 1 |
| google.jinx.net.za - 2 | 520 | 511 | 1 | 2 | 103 | 1 |
| 72.14.239.117 - 0 | 555 | 555 | 1 | 1 | 127 | 1 |
| google-public-dns-a.google.com - 0 | 555 | 555 | 1 | 1 | 105 | 3 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v1.00 GPLv2 (original by Appnor MSP - Fully Managed Hosting & Cloud Provider)
 
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Man this packet loss is sooooo bad, getting disconnected from all Black Ops 4 games, Multiplayer and Blackout, didn't have this issue before tonight. PBCool please sort this out guys!
 
Zodiak said:


On a 50 meg line.....
Click to expand...

Here's mine on a 100mb line:

7787157617.png


:)
 
Looney said:
Same here! I only care about RD as well lol. It’s been much better, I was able to stream a 20gb 4K movie without buffering last night. I hope it continues like this and maybe even get better.
Click to expand...
Hallelujah, I'm glad there are people like me that just want stuff to work, and not have to resort to LTE.
 
Are we seriously gonna have to wait until Monday for them to look into this?
 
Are they open today ? Still seeing packet loss to local routes. This really frustrates me now. This is what I do for a living fix stuff like this. But have to wait around for CISP. Sorry but if there is no after hours support I am jumping ship. No1 rated ISPs don't leave their customers hanging on a Friday night or weekend. And just to be fair most people make the most of their lines on the Weekend. I hate complaining but I will not stand this

Screenshot_20181110-065912_Termius.jpg

Screenshot_20181110-070008_Termius.jpg
 
Unbelievable, I am rubber banding in literally every game I've tried which rules out the game servers.... Cool Ideas what is going on?! Since yesterday I cannot play any multiplayer games....
 
Also getting a lot of packet loss in games the last two days...makes it almost unplayable.
 
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