Cool Ideas Fibre ISP - Feedback

[PURE]

Yeah Northcliff down. Not sure if it’s CISP or Vuma.
Already logged a support ticket

2nd that. My connection is also down, Northcliff, Vuma, Cisp

 

[alternate]

On vumatel in Umhlanga. Just past 5am the internet died.
Getting my IP and only http://shop.vumatel.co.za works.

I'm back up.

 

[PBCool]

2nd that. My connection is also down, Northcliff, Vuma, Cisp

Some sort of Vumatel outage still waiting on feedback.

 

[boyequal]

Down in Fontainebleau too. Went down at around 4h20. Flashing blue light. Rebooted multiple times.
Ticket submitted.

Edit : Vumatel Trenched

 

[Sinbad]

Dead in Blairgowrie too, vuma ae

 

[Tinuva]

You didn't change you port to one of the specified ports on that web page?

It shows ports 5200 TCP to 5209 TCP.

So I chose the next server, but damn results are terrible:

outlawstar@outlawstar:~$ iperf3 -R -u -b 60M -p 5202 -c ping.online.net | grep -v "OUT OF ORDER"
Connecting to host ping.online.net, port 5202
Reverse mode, remote host ping.online.net is sending
[  4] local 192.168.241.208 port 60806 connected to 62.210.18.40 port 5202
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-1.00   sec  6.29 MBytes  52.8 Mbits/sec  0.113 ms  332/913 (36%)
[  4]   1.00-2.00   sec  6.16 MBytes  51.7 Mbits/sec  0.224 ms  339/912 (37%)
[  4]   2.00-3.00   sec  5.91 MBytes  49.6 Mbits/sec  0.197 ms  376/908 (41%)
[  4]   3.00-4.00   sec  4.99 MBytes  41.9 Mbits/sec  0.221 ms  429/914 (47%)
[  4]   4.00-5.00   sec  5.03 MBytes  42.2 Mbits/sec  0.235 ms  463/917 (50%)
[  4]   5.00-6.00   sec  4.97 MBytes  41.7 Mbits/sec  0.160 ms  472/929 (51%)
[  4]   6.00-7.00   sec  6.13 MBytes  51.4 Mbits/sec  0.153 ms  355/911 (39%)
[  4]   7.00-8.00   sec  6.00 MBytes  50.3 Mbits/sec  0.230 ms  371/911 (41%)
[  4]   8.00-9.00   sec  6.12 MBytes  51.3 Mbits/sec  0.140 ms  374/923 (41%)
[  4]   9.00-10.00  sec  6.14 MBytes  51.5 Mbits/sec  0.178 ms  370/910 (41%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-10.00  sec  72.3 MBytes  60.6 Mbits/sec  0.190 ms  3925/9239 (42%)
[  4] Sent 9239 datagrams
[SUM]  0.0-10.0 sec  2147 datagrams received out-of-order

iperf Done.

Maybe because it goes over CISP's HE.net link instead of their LINX link. @PBCool

@PBCool

Now that you switched the transit back, it looks better to this server:

~ # iperf3 -R -u -b 80M -p 5202 -c ping.online.net
Connecting to host ping.online.net, port 5202
Reverse mode, remote host ping.online.net is sending
[  5] local 192.168.241.205 port 32963 connected to 62.210.18.40 port 5202
[ ID] Interval           Transfer     Bitrate         Jitter    Lost/Total Datagrams
[  5]   0.00-1.00   sec  6.93 MBytes  58.1 Mbits/sec  0.019 ms  1920/6938 (28%)
[  5]   1.00-2.00   sec  7.72 MBytes  64.7 Mbits/sec  0.006 ms  1314/6903 (19%)
[  5]   2.00-3.00   sec  8.09 MBytes  67.9 Mbits/sec  0.007 ms  1049/6909 (15%)
[  5]   3.00-4.00   sec  7.97 MBytes  66.9 Mbits/sec  0.009 ms  1134/6906 (16%)
[  5]   4.00-5.00   sec  8.17 MBytes  68.6 Mbits/sec  0.015 ms  984/6902 (14%)
[  5]   5.00-6.00   sec  8.28 MBytes  69.5 Mbits/sec  0.010 ms  913/6910 (13%)
[  5]   6.00-7.00   sec  8.17 MBytes  68.5 Mbits/sec  0.016 ms  989/6903 (14%)
[  5]   7.00-8.00   sec  8.00 MBytes  67.1 Mbits/sec  0.013 ms  1113/6909 (16%)
[  5]   8.00-9.00   sec  8.37 MBytes  70.2 Mbits/sec  0.008 ms  845/6906 (12%)
[  5]   9.00-10.00  sec  8.28 MBytes  69.5 Mbits/sec  0.013 ms  909/6906 (13%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bitrate         Jitter    Lost/Total Datagrams
[  5]   0.00-10.00  sec  96.4 MBytes  80.8 Mbits/sec  0.000 ms  0/69092 (0%)  sender
[  5]   0.00-10.00  sec  80.0 MBytes  67.1 Mbits/sec  0.013 ms  11170/69092 (16%)  receiver

iperf Done.

So its better, but still not as good as to queen.cisp.co.za
But it looks like for me at least, things were definitely worse on the IS international inbound than HE.net

 

[PBCool]

"Morning Paul, we have a distribution switch down in Linden"

 

[Pho3nix]

"Morning Paul, we have a distribution switch down in Linden"

No ETA?

 

[Sinbad]

"Morning Paul, we have a distribution switch down in Linden"

Thanks

 

[Ryder_JHB]

@PBCool

Also out in Weltevreden Park.

Ticket ID: COOL-20181127-179774

 

[john_deckard]

Yep - seems to be Randburg (Linden side) - down in Robindale too. Ticket logged.

 

[Sinbad]

Just came back up

 

[boyequal]

Down in Fontainebleau too. Went down at around 4h20. Flashing blue light. Rebooted multiple times.
Ticket submitted.

Edit : Vumatel Trenched

Back up now.

 

[Charmingmage10]

Down in Durban Westville

 

[Ryder_JHB]

Back up after an ONT reboot.

 

[DeatheCore]

Hi @PBCool

It may be a lesser issue but I'm still curious as to why latency to WoW EU has increased from around 148ms to 180ms?

 

[Tinuva]

Hi @PBCool

It may be a lesser issue but I'm still curious as to why latency to WoW EU has increased from around 148ms to 180ms?

View attachment 583738

Your hop 8 is LINX.
Somehow outbound didn't go through LINX but through HE.net.
Some routing still needs to be fixed it looks like.

 

[PBCool]

Your hop 8 is LINX.
Somehow outbound didn't go through LINX but through HE.net.
Some routing still needs to be fixed it looks like.

Yeap indeed, it should be done today.

 

[Treschen]

Things are looking good today, test to my home speedtest

 

[HunterGR]

@PBCool any chance you could take a look at COOL-20181126-179666 for me?

Many thanks