Cool Ideas Fibre ISP - Feedback

[Luffy101]

My issues with international are also over Openserve

 

[StoneCold]

You lucky to have internet, over here still dead in the water with a blue flashing power light on the CPE.
vuma trenched , Brackenfell

I've been following the thread. I really feel for you guys on Vumatel with these outages even after load shedding. I wouldn't be a happy camper, whatsoever, that's for sure.

 

[Nicholas Marzio]

You lucky to have internet, over here still dead in the water with a blue flashing power light on the CPE.
vuma trenched , Brackenfell

Give your CPE a reboot. If no luck, you unfortunately are going to have to wait it out.

Vumatel has disabled the remote monitoring on the CPEs for us ISPs. This is to try help the network manage the load of requests.

 

[John Tempus]

fiber been dead since 9pm.If i hear one more time bs about dhcp storm im going to start burning buildings. the pops go down the moment loadshedding occur its as if some manual engineer have to go reatart routers by hand thats how ridiculous this is. Ive tested with static ip assigned for me nothing, no sync, buggerall. It makes sense since vumatel receiving routers are clearly dead until some smuck manually resolve it one by one. vumatel have no backup power not even for one second post loadshedding. And nicholas the only reason vumatel would disable isps from monitoring cpe is to prevent isps realizing how shtty their network is after loadshedding. You would not be able to monitor any cpe cause it never gets back onto net in order to access it. This loadshedding situation will be on us until after april if not longer and right now vumatel shows no signs of a workable solution. Many people will be forced to get of this network shortly at this current rate. 4hrs usable internet in 3days and im sure this is just the start of worse things to come.

 

[jannier]

Give your CPE a reboot. If no luck, you unfortunately are going to have to wait it out.

Vumatel has disabled the remote monitoring on the CPEs for us ISPs. This is to try help the network manage the load of requests.

Just gave it a reboot again, but no luck, going on 4 hours now.... just dead, same as last night.

 

[John Tempus]

Just gave it a reboot again, but no luck, going on 4 hours now.... just dead, same as last night.

Here is interesting thing. So finally the static ip that @TheRoDent assigned during our late night testing started to work. The CPE is still just flickering blue sync light, this is really bizarre but I have internet access over the static ip. Dynamic ip and sync light is total no go.

 

[John Tempus]

vumatel is playing go fish. now all traffic dead again not even getting beyond first hop.

 

[standerr]

I was on for hours and now no traffic

 

[AfricanTech]

Frogfoot installed today.

After some fun and games with an end connector that was flaky and some config issues due to previous setup on my Mikrotik RB2011, everything is up and running. Installation was smooth.

Now to see how this setup performs.

 

[John Tempus]

I was on for hours and now no traffic

in vuma fashion whole network took a dump. wonder when we will earn the right to really know what the fk is going on.

 

[John Tempus]

Frogfoot installed today.

After some fun and games with an end connector that was flaky and some config issues due to previous setup on my Mikrotik RB2011, everything is up and running. Installation was smooth.

Now to see how this setup performs.

at this point cannot be worse than vumatel. even a stringed cup is better.

 

[Viper87]

Since plugging everything back in after load sheddding international seems to be atrocious. Youtube and this forum working fine but everything else is barely functional, leading me to suspect its only international traffic. Everything was working perfectly this afternoon.

TT Connect. Highway Gardens.

 

[John Tempus]

Network traffic again. Watching the MTR while it went from unreachable on all hops to slowly recovering with 15-1500ms random delay on each hop over span of 2hrs until down to 1ms straight through.

This to be seems like vumatel is suffering from a massive network break which in turn caused redirected traffic to congest routers. I cant make heads or tails out of this except for that.

I watched it over the last 2hrs when whole network just died again and it took 2 hrs for the traffic to stabilize. If anyone in the knowhow who had more direct network monitoring equipment at hand actually saw what happened in the last hours and could report back it would be great.

Exact same thing happened yesterday between 12am and 2am. I dont know what to make of this anymore.

 

[irBosOtter]

So after the first power failure in the afternoon my internet was back up immediately, the one at 8pm, took 6 hours again it seems.

 

[StoneCold]

International access is still slow this morning. Getting buffering on Twitch once more. Here's hoping I'm not the only on Openserve that has the issue.

EDIT: I switched to my Vox account, no issues whatsoever. Something definitely up with the routing on CISP's end I believe?

 

[Tinuva]

@Tinuva, are you still connected even though you were on battery backup during load shedding now? Just want to see if your experience is the same as @standerr

I see you made the post at around 10pm last night. At that time I was happily asleep, being awake since 2am yesterday (newborn).

When I was awake at 20:15 the internet was still working during loadshedding.
That said, the wife was awake when the power came back on at 9pm (although my reports shows later) and said that the internet was working fine. However she had issues turning off some of the wifi lights. This is because my router switches dns back from the router to pihole after power outages (automated with scripts).

Watchtower on my server at home reports it came online at 9:25pm.

Anyways, I had a look at my smokeping graphs @ https://netmon.heaven.za.net/smokeping/smokeping.cgi?target=CISP

The internet was online from what looks like 9:30pm all the way through to 00:10 in the morning, when there was an outage. There were further outages during the night it seems. But at 10pm when you asked the internet was fine at home after the loadshedding.

 

[Tinuva]

What I dont understand is this:

Power went out from 12 till 2 this afternoon (same volume and areas as 8 till 10 tonight)
Internet was up like 5 minutes later.

Now tonight's 8 till 10... power came back early...
No internet after 30 minutes...

Surely it should be the same volume of people trying to reconnect?

The whole country came online at 9pm (Eskom suspended loadshedding) vs only few CT areas at 2pm earlier the day. Thats a BIG difference in volume.

 

[Viper87]

International access is still slow this morning. Getting buffering on Twitch once more. Here's hoping I'm not the only on Openserve that has the issue.

EDIT: I switched to my Vox account, no issues whatsoever. Something definitely up with the routing on CISP's end I believe?

Is it possible that its a CISP problem in general if this appears to be happening across different last mile provider fibre connections around the same period of time?

 

[Tinuva]

Network traffic again. Watching the MTR while it went from unreachable on all hops to slowly recovering with 15-1500ms random delay on each hop over span of 2hrs until down to 1ms straight through.

This to be seems like vumatel is suffering from a massive network break which in turn caused redirected traffic to congest routers. I cant make heads or tails out of this except for that.

I watched it over the last 2hrs when whole network just died again and it took 2 hrs for the traffic to stabilize. If anyone in the knowhow who had more direct network monitoring equipment at hand actually saw what happened in the last hours and could report back it would be great.

Exact same thing happened yesterday between 12am and 2am. I dont know what to make of this anymore.

Looking at my smokeping graphs https://netmon.heaven.za.net/smokep...;end=now;target=CISP.CISP-Vumatel-1st-hop-new

I can see there were actual outages on the network at midnight, 2am and slightly 4am. Chances are that is what you were seeing at the time of your post. I suspect Vumatel doing network maintenance at the time as mentioned earlier in the thread.

 

[Praeses]

International still dead for me this morning.