Cool Ideas Fibre ISP - Feedback

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CRE4MPIE said:
I strongly doubt having a better connection would improve your 0.5KD by the sound of things. I think they have standard SLA's on their ticket responses - perhaps check that and then come cry here.

You have some anger issues man ...
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You know that people would not have issues, if CI where a tad bit more responsive to the issues and not make clients wait over 12 hours for some pathetic 1 liner response and then nothing afterwards.
 
semaphore said:
You know that people would not have issues, if CI where a tad bit more responsive to the issues and not make clients wait over 12 hours for some pathetic 1 liner response and then nothing afterwards.
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Comms could definitely be better agreed. sms a notice or update the status page promptly.tweet it
so many platforms to communicate.
 
Look at this garbage this is still happening right now:

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@PBCool , @TheRoDent WTF is going on with your network and when is it going to be fixed?!?!?!
 
Tinuva said:
ok but that was a multi threaded test. It should be much lower on single threaded (which I tested) if you have packet loss.
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Thanks, but I know that I have packet loss and CI confirmed JHB clients are affected.
 
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