Cool Ideas Fibre ISP - Feedback

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All the local ones was showing connection refused yesterday, but seems to be going through now.

Connecting to host lnms.cisp.co.za, port 17001
Reverse mode, remote host lnms.cisp.co.za is sending
[ 4] local 192.168.0.102 port 54186 connected to 154.0.1.254 port 17001
iperf3: OUT OF ORDER - incoming packet = 16 and received packet = 17 AND SP = 4
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 1.21 MBytes 10.2 Mbits/sec 1.933 ms 4/158 (2.5%) (omitted)
[ 4] 1.00-2.00 sec 1.15 MBytes 9.63 Mbits/sec 1.917 ms 5/152 (3.3%) (omitted)
iperf3: OUT OF ORDER - incoming packet = 457 and received packet = 459 AND SP = 4
[ 4] 0.00-1.00 sec 1.14 MBytes 9.56 Mbits/sec 4.434 ms 9/154 (5.8%)
[ 4] 1.00-2.00 sec 1.15 MBytes 9.62 Mbits/sec 1.824 ms 5/152 (3.3%)
[ 4] 2.00-3.00 sec 1.16 MBytes 9.78 Mbits/sec 1.871 ms 4/153 (2.6%)
[ 4] 3.00-4.00 sec 1.13 MBytes 9.50 Mbits/sec 2.362 ms 7/152 (4.6%)
[ 4] 4.00-5.00 sec 1.12 MBytes 9.44 Mbits/sec 1.893 ms 9/153 (5.9%)
[ 4] 5.00-6.00 sec 1.17 MBytes 9.83 Mbits/sec 2.164 ms 3/153 (2%)
[ 4] 6.00-7.00 sec 1.12 MBytes 9.44 Mbits/sec 1.804 ms 8/152 (5.3%)
[ 4] 7.00-8.00 sec 1.18 MBytes 9.90 Mbits/sec 2.265 ms 1/152 (0.66%)
[ 4] 8.00-9.00 sec 1.14 MBytes 9.57 Mbits/sec 3.917 ms 7/153 (4.6%)
iperf3: OUT OF ORDER - incoming packet = 1823 and received packet = 1824 AND SP = 4
[ 4] 9.00-10.00 sec 1.16 MBytes 9.76 Mbits/sec 2.775 ms 5/153 (3.3%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 12.0 MBytes 10.0 Mbits/sec 2.728 ms 58/1528 (3.8%)
[ 4] Sent 1528 datagrams
[SUM] 0.0-10.0 sec 2 datagrams received out-of-order

iperf Done.
Click to expand...

@TheRoDent ^ Here is the dump you asked for now.
 
And there goes Twitch... Typical Octotel...

Edit: Proxy seems to help, not sure if just a placebo. Oops yes, still buffering.
 
Last edited:
I'm getting <30Mbps to Steam on a 100mbps line...
Durban. Vuma Aerial.

3* weeks ago it would max the line.
 
leppie said:
And there goes Twitch... Typical Octotel...

Edit: Proxy seems to help, not sure if just a placebo. Oops yes, still buffering.
Click to expand...

My Twitch is running solid. 1080p League of Legends stream. I'm Cape Town Kenilworth/Claremont. Octotel.
 
leppie said:
My iperf to lnms is a glorious shitshow (CPT Octotel 100/100) (and this happens everytime I use a buffer size less than MTU)

Code: 
iperf3 -R -u -b 10M -p 17001 -c lnms.cisp.co.za --omit 1 -l 1450 -t 5
Connecting to host lnms.cisp.co.za, port 17001
Reverse mode, remote host lnms.cisp.co.za is sending
[  4] local 192.168.0.2 port 53594 connected to 154.0.1.254 port 17001
iperf3: OUT OF ORDER - incoming packet = 24 and received packet = 25 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 47 and received packet = 48 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 99 and received packet = 102 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 101 and received packet = 102 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 143 and received packet = 144 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 183 and received packet = 190 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 185 and received packet = 190 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 187 and received packet = 190 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 189 and received packet = 190 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 215 and received packet = 216 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 229 and received packet = 230 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 605 and received packet = 606 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 665 and received packet = 666 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 693 and received packet = 694 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 701 and received packet = 702 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 755 and received packet = 756 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 783 and received packet = 784 AND SP = 4
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-1.00   sec  1.24 MBytes  10.4 Mbits/sec  0.510 ms  17/895 (1.9%)  (omitted)
iperf3: OUT OF ORDER - incoming packet = 906 and received packet = 907 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 948 and received packet = 951 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 950 and received packet = 951 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1024 and received packet = 1025 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1303 and received packet = 1304 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1408 and received packet = 1409 AND SP = 4
[  4]   0.00-1.00   sec  1.19 MBytes  10.0 Mbits/sec  0.162 ms  6/863 (0.7%)
iperf3: OUT OF ORDER - incoming packet = 1910 and received packet = 1911 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1980 and received packet = 1985 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1982 and received packet = 1987 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1984 and received packet = 1987 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1986 and received packet = 1987 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2398 and received packet = 2401 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2400 and received packet = 2401 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2572 and received packet = 2573 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2613 and received packet = 2614 AND SP = 4
[  4]   1.00-2.00   sec  1.19 MBytes  10.0 Mbits/sec  0.791 ms  9/861 (1%)
iperf3: OUT OF ORDER - incoming packet = 2791 and received packet = 2792 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2805 and received packet = 2806 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2819 and received packet = 2820 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 3038 and received packet = 3039 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 3046 and received packet = 3047 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 3057 and received packet = 3058 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 3067 and received packet = 3068 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 3274 and received packet = 3275 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 3403 and received packet = 3404 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 3405 and received packet = 3408 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 3407 and received packet = 3408 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 3409 and received packet = 3410 AND SP = 4
[  4]   2.00-3.00   sec  1.18 MBytes  9.93 Mbits/sec  0.455 ms  18/862 (2.1%)
iperf3: OUT OF ORDER - incoming packet = 4005 and received packet = 4008 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4007 and received packet = 4008 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4009 and received packet = 4010 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4015 and received packet = 4016 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4046 and received packet = 4047 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4048 and received packet = 4049 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4066 and received packet = 4067 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4077 and received packet = 4082 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4079 and received packet = 4082 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4081 and received packet = 4082 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4221 and received packet = 4226 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4223 and received packet = 4226 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4225 and received packet = 4226 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4265 and received packet = 4268 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4267 and received packet = 4268 AND SP = 4
[  4]   3.00-4.00   sec  1.19 MBytes  10.0 Mbits/sec  0.323 ms  15/862 (1.7%)
iperf3: OUT OF ORDER - incoming packet = 4403 and received packet = 4404 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4466 and received packet = 4467 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4485 and received packet = 4486 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4487 and received packet = 4488 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4515 and received packet = 4516 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4816 and received packet = 4817 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4826 and received packet = 4827 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4916 and received packet = 4917 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4973 and received packet = 4974 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4996 and received packet = 5001 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 4998 and received packet = 5001 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 5000 and received packet = 5001 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 5002 and received packet = 5003 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 5144 and received packet = 5145 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 5148 and received packet = 5149 AND SP = 4
[  4]   4.00-5.00   sec  1.19 MBytes  9.99 Mbits/sec  0.233 ms  16/863 (1.9%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-5.00   sec  6.03 MBytes  10.1 Mbits/sec  0.311 ms  64/4331 (1.5%)
[  4] Sent 4331 datagrams
[SUM]  0.0- 5.0 sec  57 datagrams received out-of-order

iperf Done.

Looks fine with default buffer size though...

Code: 
iperf3 -R -b 10M -p 17001 -c lnms.cisp.co.za --omit 2 -u
Connecting to host lnms.cisp.co.za, port 17001
Reverse mode, remote host lnms.cisp.co.za is sending
[  4] local 192.168.0.2 port 50801 connected to 154.0.1.254 port 17001
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-1.00   sec  1.24 MBytes  10.4 Mbits/sec  0.536 ms  0/159 (0%)  (omitted)
[  4]   1.00-2.00   sec  1.19 MBytes  9.97 Mbits/sec  0.803 ms  0/152 (0%)  (omitted)
[  4]   0.00-1.00   sec  1.19 MBytes  9.94 Mbits/sec  0.388 ms  1/153 (0.65%)
[  4]   1.00-2.00   sec  1.19 MBytes  9.98 Mbits/sec  0.494 ms  1/153 (0.65%)
[  4]   2.00-3.00   sec  1.19 MBytes  9.96 Mbits/sec  0.429 ms  0/152 (0%)
[  4]   3.00-4.00   sec  1.20 MBytes  10.0 Mbits/sec  0.322 ms  0/153 (0%)
[  4]   4.00-5.00   sec  1.19 MBytes  9.96 Mbits/sec  0.375 ms  0/152 (0%)
[  4]   5.00-6.00   sec  1.20 MBytes  10.0 Mbits/sec  0.748 ms  0/153 (0%)
[  4]   6.00-7.00   sec  1.19 MBytes  9.95 Mbits/sec  0.333 ms  0/152 (0%)
[  4]   7.00-8.00   sec  1.19 MBytes  9.96 Mbits/sec  0.409 ms  1/153 (0.65%)
[  4]   8.00-9.00   sec  1.20 MBytes  10.0 Mbits/sec  0.699 ms  0/153 (0%)
[  4]   9.00-10.00  sec  1.18 MBytes  9.89 Mbits/sec  0.366 ms  2/153 (1.3%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-10.00  sec  12.0 MBytes  10.1 Mbits/sec  0.405 ms  5/1530 (0.33%)
[  4] Sent 1530 datagrams

iperf Done.

When running at 50mbit

-l 1450

Code: 
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-5.00   sec  30.2 MBytes  50.7 Mbits/sec  0.291 ms  8122/21656 (38%)
[  4] Sent 21656 datagrams
[SUM]  0.0- 5.0 sec  8094 datagrams received out-of-order

default

Code: 
[ ID] Interval           Transfer     Bandwidth       Jitter    Lost/Total Datagrams
[  4]   0.00-10.00  sec  60.0 MBytes  50.3 Mbits/sec  0.327 ms  36/7648 (0.47%)
[  4] Sent 7648 datagrams
[SUM]  0.0-10.0 sec  8 datagrams received out-of-order

Not sure if that server is just dodgy, I tend to get the opposite when testing again local CPT server.
Click to expand...
For you, trcvmh01.cisp.co.za is local
 
TheRoDent said:
Remind me, area/network, and which proxy are you using?
Click to expand...
Twitch has 'no cache' headers, so a respecting proxy wont help. I didnt see any injected header to indicate I was using a proxy either when I tried it.
 
Nice. First DDoS now international near dead on MFN - Centurion with CISP dropped mid raid. Been happening alot this last 3 weeks....
 
@TheRoDent I am trying to identify the source of these strange timeouts I am getting. They are completely random. Sometimes they happen 2-3 times in an hour, sometimes only once every 3 hours, and sometimes they don't happen an entire day. It is strange because almost all the time my connection dies for 4 pings, and then reconnects on its own. During this time my connection is completely dead. I have done testing this evening and when the timeouts occur, I am still able to ping my router, and its latency is normal. To me, this indicates a problem with CI or Octotel.

I recorded a couple of spikes early tonight at around 22:30, and a spike at 00:51, just a few minutes ago. Is there a way to check if any strange traffic went on during that time period?

I am on a wired connection.

Update: just had another one take place at 10:22 06/04. Can confirm again that everything within my network is looking good. The timeouts outside my network don't occur within my network
 
Last edited:
zolly said:
@TheRoDent I am trying to identify the source of these strange timeouts I am getting. They are completely random. Sometimes they happen 2-3 times in an hour, sometimes only once every 3 hours, and sometimes they don't happen an entire day. It is strange because almost all the time my connection dies for 4 pings, and then reconnects on its own. During this time my connection is completely dead. I have done testing this evening and when the timeouts occur, I am still able to ping my router, and its latency is normal. To me, this indicates a problem with CI or Octotel.

I recorded a couple of spikes early tonight at around 22:30, and a spike at 00:51, just a few minutes ago. Is there a way to check if any strange traffic went on during that time period?

I am on a wired connection.

Update: just had another one take place at 10:22 06/04. Can confirm again that everything within my network is looking good. The timeouts outside my network don't occur within my network
Click to expand...
Please PM me your account details so I can check our PPPoE logs.
 
  • Like
Reactions: zll
Hi

I am getting poor download speeds.

My ticket is Ticket ID: COOL-20190406-249649

Capture.JPG
 
is anyone still having issues in the Fourways area?
really slow downloads.
 
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