Cool Ideas Fibre ISP - Feedback

Slinetpixel · Apr 5, 2019

Code:

PTA East, OS 100/50

############## iperf3 --port 17001 --bandwidth 80M -l 1400 --omit 2 -R -u -c lnms.cisp.co.za
[  4]   0.00-10.00  sec  95.8 MBytes  80.4 Mbits/sec  0.161 ms  14/71465 (0.02%)

############## iperf3 --port 17001 --bandwidth 80M -l 1400 --omit 2 -R -u -c trcvmh01.cisp.co.za
[  4]   0.00-10.00  sec  96.0 MBytes  80.5 Mbits/sec  0.191 ms  15/71598 (0.021%)

############## iperf3 --port 17001 --bandwidth 80M -l 1400 --omit 2 -R -u -c cptspeedtest.cisp.co.za
[  4]   0.00-10.00  sec  96.0 MBytes  80.5 Mbits/sec  0.185 ms  1/71600 (0.0014%)

############## iperf3 --port 17001 --bandwidth 80M -l 1400 --omit 2 -R -u -c queen.cisp.co.za
[  4]   0.00-10.00  sec  97.4 MBytes  81.7 Mbits/sec  0.187 ms  43/72668 (0.059%)


############## Randburg - Cool Ideas Multi
speedtest-cli --simple --server 6591 --secure
Ping: 6.066 ms
Download: 90.56 Mbit/s
Upload: 50.78 Mbit/s
############## Randburg - Cool Ideas Single
speedtest-cli --simple --server 6591 --secure --single
Ping: 5.682 ms
Download: 90.32 Mbit/s
Upload: 46.45 Mbit/s

############## London - Coreix Multi
speedtest-cli --simple --server 8066 --secure
Ping: 175.097 ms
Download: 37.61 Mbit/s
Upload: 25.86 Mbit/s
############## London - Coreix Single
speedtest-cli --simple --server 8066 --secure --single
Ping: 174.832 ms
Download: 11.28 Mbit/s
Upload: 4.78 Mbit/s

############## London - Vodafone UK Multi
speedtest-cli --simple --server 2789 --secure
Ping: 201.247 ms
Download: 38.87 Mbit/s
Upload: 40.09 Mbit/s
############## London - Vodafone UK Single
speedtest-cli --simple --server 2789 --secure --single
Ping: 174.027 ms
Download: 10.06 Mbit/s
Upload: 6.15 Mbit/s

To trcvmh01.cisp.co.za

To queen.cisp.co.za

leppie · Apr 5, 2019

@TheRoDent @PBCool @CoolChick My routing issue still exists

154.0.1.1, 1.1.1.1 and AWS London still going via JHB

(or what appears to be JHB based on latency)
Source IP: 155.93.247.182

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   14 |   14 |    1 |    2 |    6 |    1 |
|                             154.0.0.245 -    0 |   14 |   14 |    2 |    3 |    9 |    3 |
|                             154.0.4.162 -    0 |   14 |   14 |    3 |    4 |    9 |    3 |
|                              154.0.1.33 -    0 |   14 |   14 |   22 |   24 |   41 |   23 |
|                              154.0.5.98 -    0 |   14 |   14 |   23 |   26 |   39 |   23 |
|                             154.0.5.148 -    0 |   14 |   14 |   23 |   25 |   40 |   23 |
|                               154.0.1.1 -    0 |   14 |   14 |   24 |   26 |   44 |   24 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   11 |   11 |    1 |    1 |    2 |    1 |
|                             154.0.0.245 -    0 |   11 |   11 |    2 |    3 |    6 |    3 |
|                             154.0.4.162 -    0 |   11 |   11 |    3 |    3 |    6 |    3 |
|                              154.0.1.33 -    0 |   10 |   10 |   22 |   22 |   25 |   22 |
|                              154.0.5.97 -    0 |   11 |   11 |   23 |   23 |   25 |   23 |
|                             154.0.5.133 -    0 |   11 |   11 |   23 |   23 |   24 |   23 |
|                          196.223.14.109 -    0 |   11 |   11 |   24 |   25 |   28 |   25 |
|                                 1.1.1.1 -    0 |   11 |   11 |   23 |   23 |   25 |   23 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   20 |   20 |    1 |    1 |    3 |    2 |
|                             154.0.0.245 -    0 |   20 |   20 |    3 |    3 |    7 |    7 |
|                             154.0.4.162 -    0 |   20 |   20 |    3 |    3 |    4 |    3 |
|                              154.0.1.33 -    0 |   20 |   20 |   22 |   23 |   25 |   22 |
|                              154.0.4.82 -    0 |   20 |   20 |   22 |   22 |   24 |   23 |
|                            196.60.9.105 -    0 |   20 |   20 |   22 |   23 |   26 |   22 |
|                             52.93.56.72 -    0 |   20 |   20 |   23 |   24 |   37 |   24 |
|                             52.93.56.83 -    0 |   20 |   20 |   23 |   23 |   25 |   23 |
|                            54.239.46.74 -    0 |   20 |   20 |  163 |  163 |  166 |  163 |
|                            54.239.46.83 -    0 |   20 |   20 |  162 |  164 |  171 |  163 |
|                           54.239.101.58 -    0 |   20 |   20 |  163 |  164 |  169 |  163 |
|                            52.94.33.135 -    0 |   20 |   20 |  162 |  163 |  166 |  162 |
|                             52.94.33.46 -    0 |   20 |   20 |  163 |  164 |  168 |  163 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                             52.94.15.88 -    0 |   20 |   20 |  163 |  164 |  166 |  164 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

MDE · Apr 5, 2019

leppie said:

@TheRoDent @PBCool @CoolChick My routing issue still exists

154.0.1.1, 1.1.1.1 and AWS London still going via JHB

(or what appears to be JHB based on latency)
Source IP: 155.93.247.182

Code:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 14 | 14 | 1 | 2 | 6 | 1 |
| 154.0.0.245 - 0 | 14 | 14 | 2 | 3 | 9 | 3 |
| 154.0.4.162 - 0 | 14 | 14 | 3 | 4 | 9 | 3 |
| 154.0.1.33 - 0 | 14 | 14 | 22 | 24 | 41 | 23 |
| 154.0.5.98 - 0 | 14 | 14 | 23 | 26 | 39 | 23 |
| 154.0.5.148 - 0 | 14 | 14 | 23 | 25 | 40 | 23 |
| 154.0.1.1 - 0 | 14 | 14 | 24 | 26 | 44 | 24 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 11 | 11 | 1 | 1 | 2 | 1 |
| 154.0.0.245 - 0 | 11 | 11 | 2 | 3 | 6 | 3 |
| 154.0.4.162 - 0 | 11 | 11 | 3 | 3 | 6 | 3 |
| 154.0.1.33 - 0 | 10 | 10 | 22 | 22 | 25 | 22 |
| 154.0.5.97 - 0 | 11 | 11 | 23 | 23 | 25 | 23 |
| 154.0.5.133 - 0 | 11 | 11 | 23 | 23 | 24 | 23 |
| 196.223.14.109 - 0 | 11 | 11 | 24 | 25 | 28 | 25 |
| 1.1.1.1 - 0 | 11 | 11 | 23 | 23 | 25 | 23 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 20 | 20 | 1 | 1 | 3 | 2 |
| 154.0.0.245 - 0 | 20 | 20 | 3 | 3 | 7 | 7 |
| 154.0.4.162 - 0 | 20 | 20 | 3 | 3 | 4 | 3 |
| 154.0.1.33 - 0 | 20 | 20 | 22 | 23 | 25 | 22 |
| 154.0.4.82 - 0 | 20 | 20 | 22 | 22 | 24 | 23 |
| 196.60.9.105 - 0 | 20 | 20 | 22 | 23 | 26 | 22 |
| 52.93.56.72 - 0 | 20 | 20 | 23 | 24 | 37 | 24 |
| 52.93.56.83 - 0 | 20 | 20 | 23 | 23 | 25 | 23 |
| 54.239.46.74 - 0 | 20 | 20 | 163 | 163 | 166 | 163 |
| 54.239.46.83 - 0 | 20 | 20 | 162 | 164 | 171 | 163 |
| 54.239.101.58 - 0 | 20 | 20 | 163 | 164 | 169 | 163 |
| 52.94.33.135 - 0 | 20 | 20 | 162 | 163 | 166 | 162 |
| 52.94.33.46 - 0 | 20 | 20 | 163 | 164 | 168 | 163 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| 52.94.15.88 - 0 | 20 | 20 | 163 | 164 | 166 | 164 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

PBCool is looking into the routing this morning.

TheRoDent · Apr 5, 2019

leppie said:

@TheRoDent @PBCool @CoolChick My routing issue still exists

154.0.1.1, 1.1.1.1 and AWS London still going via JHB

(or what appears to be JHB based on latency)
Source IP: 155.93.247.182

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   14 |   14 |    1 |    2 |    6 |    1 |
|                             154.0.0.245 -    0 |   14 |   14 |    2 |    3 |    9 |    3 |
|                             154.0.4.162 -    0 |   14 |   14 |    3 |    4 |    9 |    3 |
|                              154.0.1.33 -    0 |   14 |   14 |   22 |   24 |   41 |   23 |
|                              154.0.5.98 -    0 |   14 |   14 |   23 |   26 |   39 |   23 |
|                             154.0.5.148 -    0 |   14 |   14 |   23 |   25 |   40 |   23 |
|                               154.0.1.1 -    0 |   14 |   14 |   24 |   26 |   44 |   24 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   11 |   11 |    1 |    1 |    2 |    1 |
|                             154.0.0.245 -    0 |   11 |   11 |    2 |    3 |    6 |    3 |
|                             154.0.4.162 -    0 |   11 |   11 |    3 |    3 |    6 |    3 |
|                              154.0.1.33 -    0 |   10 |   10 |   22 |   22 |   25 |   22 |
|                              154.0.5.97 -    0 |   11 |   11 |   23 |   23 |   25 |   23 |
|                             154.0.5.133 -    0 |   11 |   11 |   23 |   23 |   24 |   23 |
|                          196.223.14.109 -    0 |   11 |   11 |   24 |   25 |   28 |   25 |
|                                 1.1.1.1 -    0 |   11 |   11 |   23 |   23 |   25 |   23 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   20 |   20 |    1 |    1 |    3 |    2 |
|                             154.0.0.245 -    0 |   20 |   20 |    3 |    3 |    7 |    7 |
|                             154.0.4.162 -    0 |   20 |   20 |    3 |    3 |    4 |    3 |
|                              154.0.1.33 -    0 |   20 |   20 |   22 |   23 |   25 |   22 |
|                              154.0.4.82 -    0 |   20 |   20 |   22 |   22 |   24 |   23 |
|                            196.60.9.105 -    0 |   20 |   20 |   22 |   23 |   26 |   22 |
|                             52.93.56.72 -    0 |   20 |   20 |   23 |   24 |   37 |   24 |
|                             52.93.56.83 -    0 |   20 |   20 |   23 |   23 |   25 |   23 |
|                            54.239.46.74 -    0 |   20 |   20 |  163 |  163 |  166 |  163 |
|                            54.239.46.83 -    0 |   20 |   20 |  162 |  164 |  171 |  163 |
|                           54.239.101.58 -    0 |   20 |   20 |  163 |  164 |  169 |  163 |
|                            52.94.33.135 -    0 |   20 |   20 |  162 |  163 |  166 |  162 |
|                             52.94.33.46 -    0 |   20 |   20 |  163 |  164 |  168 |  163 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                             52.94.15.88 -    0 |   20 |   20 |  163 |  164 |  166 |  164 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Yes, we're working on that.

highvoltage · Apr 5, 2019

Slinetpixel said:

Code:

PTA East, OS 100/50

############## iperf3 --port 17001 --bandwidth 80M -l 1400 --omit 2 -R -u -c lnms.cisp.co.za
[  4]   0.00-10.00  sec  95.8 MBytes  80.4 Mbits/sec  0.161 ms  14/71465 (0.02%)

############## iperf3 --port 17001 --bandwidth 80M -l 1400 --omit 2 -R -u -c trcvmh01.cisp.co.za
[  4]   0.00-10.00  sec  96.0 MBytes  80.5 Mbits/sec  0.191 ms  15/71598 (0.021%)

############## iperf3 --port 17001 --bandwidth 80M -l 1400 --omit 2 -R -u -c cptspeedtest.cisp.co.za
[  4]   0.00-10.00  sec  96.0 MBytes  80.5 Mbits/sec  0.185 ms  1/71600 (0.0014%)

############## iperf3 --port 17001 --bandwidth 80M -l 1400 --omit 2 -R -u -c queen.cisp.co.za
[  4]   0.00-10.00  sec  97.4 MBytes  81.7 Mbits/sec  0.187 ms  43/72668 (0.059%)
[/QUOTE]

Ooh, TIL CISP runs iperf servers... awesome!

Diabolix · Apr 5, 2019

Diabolix said:
Got my brother to join the CISP team, but so far he hasn't been receiving great support. He was suppose to be live from the 1st of April.

Tickets below:

[Ticket ID: COOL-20190218-220818]
[Ticket ID: COOL-20190403-247300]

Still no feedback from support, he moved from Web Africa and so far Cool Ideas support has been horrid. I hope I never have any issues if this is the support one receives. Starting to regret recommending you guys. @CoolChick @TheRoDent

CoolChick · Apr 5, 2019

Diabolix said:
Still no feedback from support, he moved from Web Africa and so far Cool Ideas support has been horrid. I hope I never have any issues if this is the support one receives. Starting to regret recommending you guys. @CoolChick @TheRoDent

Hi There, Will look into your tickets.

Apologies

cavedog · Apr 5, 2019

The person I referred to Cool Ideas had Openserve line installed on Monday. No router delivered and only maybe today. Sad it takes so long from Rosebank to Centurion just to deliver a router but line installed and working from Monday morning.

The_MAC · Apr 5, 2019

I tried placing an order with Cool Ideas (MFN infrastructure) - after weeks of waiting, the delay was due to Cool Ideas not being able to place an order on the MFN portal (something to do with an address issue).

Anyways, the next day I placed the order with MFN directly, and everything ran smoothly. Cheers Cool Ideas.

TheRoDent · Apr 5, 2019

The_MAC said:
I tried placing an order with Cool Ideas (MFN infrastructure) - after weeks of waiting, the delay was due to Cool Ideas not being able to place an order on the MFN portal (something to do with an address issue).

Anyways, the next day I placed the order with MFN directly, and everything ran smoothly. Cheers Cool Ideas.

I know MFN's system pretty well, if an address/unit within a complex or area is not available in their little drop down boxes they simply don't allow one to place an order, and the process required is called an "address repair" on their side, which means logging it with them, and waiting until they eventually update their database so that the dropdown shows the address.

The_MAC · Apr 5, 2019

TheRoDent said:
I know MFN's system pretty well, if an address/unit within a complex or area is not available in their little drop down boxes they simply don't allow one to place an order, and the process required is called an "address repair" on their side, which means logging it with them, and waiting until they eventually update their database so that the dropdown shows the address.

Apparently the address was there all along - it's a complex.

But the Cool Ideas agent simply could not find it even though all the possible info was given.

Either way, that process needs to be ironed out (more diligence in using 3rd party portals), you are losing clients.

TheRoDent · Apr 5, 2019

The_MAC said:
Apparently the address was there all along - it's a complex.

But the Cool Ideas agent simply could not find it even though all the possible info was given.

Either way, that process needs to be ironed out (more diligence in using 3rd party portals), you are losing clients.

Hmm, thanks for the feedback. Definately something that needs to be addressed. Do you have a ticket ref for me so I can follow up with the team leader?

semaphore · Apr 5, 2019

@TheRoDent I see the JHB routing for international is back to your backbone, it's shaved off 30ms already for me. Hopefully this is permanent ?

PBCool · Apr 5, 2019

semaphore said:
@TheRoDent I see the JHB routing for international is back to your backbone, it's shaved off 30ms already for me. Hopefully this is permanent ?

Hopefully, we are still busy with some testing.

PBCool · Apr 5, 2019

leppie said:

@TheRoDent @PBCool @CoolChick My routing issue still exists

154.0.1.1, 1.1.1.1 and AWS London still going via JHB

(or what appears to be JHB based on latency)
Source IP: 155.93.247.182

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   14 |   14 |    1 |    2 |    6 |    1 |
|                             154.0.0.245 -    0 |   14 |   14 |    2 |    3 |    9 |    3 |
|                             154.0.4.162 -    0 |   14 |   14 |    3 |    4 |    9 |    3 |
|                              154.0.1.33 -    0 |   14 |   14 |   22 |   24 |   41 |   23 |
|                              154.0.5.98 -    0 |   14 |   14 |   23 |   26 |   39 |   23 |
|                             154.0.5.148 -    0 |   14 |   14 |   23 |   25 |   40 |   23 |
|                               154.0.1.1 -    0 |   14 |   14 |   24 |   26 |   44 |   24 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   11 |   11 |    1 |    1 |    2 |    1 |
|                             154.0.0.245 -    0 |   11 |   11 |    2 |    3 |    6 |    3 |
|                             154.0.4.162 -    0 |   11 |   11 |    3 |    3 |    6 |    3 |
|                              154.0.1.33 -    0 |   10 |   10 |   22 |   22 |   25 |   22 |
|                              154.0.5.97 -    0 |   11 |   11 |   23 |   23 |   25 |   23 |
|                             154.0.5.133 -    0 |   11 |   11 |   23 |   23 |   24 |   23 |
|                          196.223.14.109 -    0 |   11 |   11 |   24 |   25 |   28 |   25 |
|                                 1.1.1.1 -    0 |   11 |   11 |   23 |   23 |   25 |   23 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   20 |   20 |    1 |    1 |    3 |    2 |
|                             154.0.0.245 -    0 |   20 |   20 |    3 |    3 |    7 |    7 |
|                             154.0.4.162 -    0 |   20 |   20 |    3 |    3 |    4 |    3 |
|                              154.0.1.33 -    0 |   20 |   20 |   22 |   23 |   25 |   22 |
|                              154.0.4.82 -    0 |   20 |   20 |   22 |   22 |   24 |   23 |
|                            196.60.9.105 -    0 |   20 |   20 |   22 |   23 |   26 |   22 |
|                             52.93.56.72 -    0 |   20 |   20 |   23 |   24 |   37 |   24 |
|                             52.93.56.83 -    0 |   20 |   20 |   23 |   23 |   25 |   23 |
|                            54.239.46.74 -    0 |   20 |   20 |  163 |  163 |  166 |  163 |
|                            54.239.46.83 -    0 |   20 |   20 |  162 |  164 |  171 |  163 |
|                           54.239.101.58 -    0 |   20 |   20 |  163 |  164 |  169 |  163 |
|                            52.94.33.135 -    0 |   20 |   20 |  162 |  163 |  166 |  162 |
|                             52.94.33.46 -    0 |   20 |   20 |  163 |  164 |  168 |  163 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                             52.94.15.88 -    0 |   20 |   20 |  163 |  164 |  166 |  164 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Check this again for me?

leppie · Apr 5, 2019

PBCool said:
Check this again for me?

Cloudfare (1.1.1.1) is back to normal but the others not

semaphore · Apr 5, 2019

@PBCool Seeing some loss

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  823 |  823 |    0 |    0 |    9 |    0 |
|                u3h-cust.coolideas.co.za -    0 |  823 |  823 |    5 |    6 |   13 |    7 |
|                uya-cust.coolideas.co.za -    0 |  823 |  823 |    5 |    6 |   21 |    5 |
|                uzi-cust.coolideas.co.za -    0 |  823 |  823 |  162 |  163 |  172 |  164 |
|                 v1000.core1.lon3.he.net -    1 |  819 |  818 |  162 |  163 |  179 |  162 |
|             100ge14-1.core1.lon2.he.net -    1 |  816 |  814 |  162 |  166 |  193 |  162 |
|                   ldn-b3-link.telia.net -    0 |  823 |  823 |  162 |  165 |  206 |  163 |
|                  ldn-bb3-link.telia.net -    1 |  819 |  818 |  162 |  165 |  198 |  169 |
|                  adm-bb3-link.telia.net -    1 |  819 |  818 |  170 |  171 |  181 |  171 |
|                   adm-b5-link.telia.net -    1 |  819 |  818 |  169 |  171 |  212 |  181 |
|80-239-179-116.customer.teliacarrier.com -    1 |  819 |  818 |  169 |  170 |  180 |  170 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

MDE · Apr 5, 2019

PBCool said:
Check this again for me?

@PBCool Optinets akamai caching servers 197.84.130.11 and 16 (r-live-cache.akamaized.net) which DSTV Now uses in CPT is also routing via JHB

Tinuva · Apr 5, 2019

I am curious. Why are these CPT routes routing you guys through JHB, but for me it goes via CPT as per normal, even before CISP started fixing it for you guys.

Code:

Host                                              Loss%   Snt   Last   Avg  Best  Wrst StDev
1. router.lan                                      0.0%    72    0.4   0.3   0.3   0.6   0.1
2. 155.93.246.1                                   58.3%    72    2.3   6.0   2.3  33.6   7.0
3. c3h-backbone.coolideas.co.za                    0.0%    72    1.1   1.1   1.0   1.6   0.1
4. cd-backbone.coolideas.co.za                     0.0%    72    1.3   1.2   1.1   1.4   0.1
5. optinet.ixp.capetown                            0.0%    72    2.1   2.0   1.7   3.9   0.3
6. 197-84-8-227.cpt.mweb.co.za                     0.0%    72    2.4   2.4   2.2   3.3   0.1
7. te0-0-1-0.cpt-pe-1.optinet.net                  0.0%    72    2.3   2.4   2.2   4.2   0.4
8. 101.te0-0-2-1.cpt-pe-14.optinet.net             0.0%    72    4.5   3.0   2.3   6.7   1.0
9. 197-84-130-16.cpt.mweb.co.za                    0.0%    72    1.8   1.8   1.7   2.0   0.1

Code:

 Host                                              Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. router.lan                                      0.0%     6    0.4   0.4   0.3   0.5   0.1
 2. 155.93.246.1                                   75.0%     5    2.6   2.6   2.6   2.6   0.0
 3. c3h-backbone.coolideas.co.za                    0.0%     5    1.0   1.8   1.0   4.7   1.6
 4. cd-backbone.coolideas.co.za                     0.0%     5    1.3   1.3   1.3   1.5   0.1
 5. optinet.ixp.capetown                            0.0%     5    2.1   2.2   2.1   2.3   0.1
 6. 197-84-8-227.cpt.mweb.co.za                     0.0%     5    2.3   2.4   2.3   2.5   0.1
 7. te0-0-1-0.cpt-pe-1.optinet.net                  0.0%     5    2.3   2.4   2.3   2.5   0.1
 8. 201.te0-0-2-2.cpt-pe-14.optinet.net             0.0%     5    2.6   2.6   2.4   3.3   0.4
 9. 197-84-130-11.cpt.mweb.co.za                    0.0%     5    1.7   1.9   1.7   2.0   0.1

PBCool · Apr 5, 2019

MDE said:
@PBCool Optinets akamai caching servers 197.84.130.11 and 16 (r-live-cache.akamaized.net) which DSTV Now uses in CPT is also routing via JHB

View attachment 642354

Can you PM me your IP? If you try now?

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