Cool Ideas Fibre ISP - Feedback

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On the contrary I come here tonight with some good news, international looking rather good for my line tonight!

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Vumatel trenched 100/100 Panorama, CPT
 
I need some help from anyone with any networking skills. I can't really keep this short so patience is needed...


Cisp activated my fibre but during my order I informed them that I have two routers I might be able to use. The one was already inside my apartment when I moved in (Mikrotik Hex lite RB750r2) and I had my own (Microtik hAP RB951ui-2nd). I was told that I could use any of these two to get internet access.


The confusing part to me is that there is a Ethernet cable that comes out of the wall socket. This cable was connected to the router I found in the apartment. I assume this is somewhere connected to the fibre? There is no other CPE apart from the router (Mikrotik Hex lite) that was already in the apartment when I moved in.


I have learnt from the previous tentant that he used the fibre and that the router was the property of SADV who own the fibre infrastructure.


So I plug the Ethernet cable (the one from the wall) into my router, another cable from the router to PC, it picks up the network, says there is internet access however I can't use the internet. Figured it wouldn't be that easy.


So I reckon I would need to set up my router as a pppoe client in order to use the pppoe details provided by cisp (username & password). Thinking I am brave and that networking can't possibly be that complicated I reset my router to factory settings. Now I don't know how I should set the DHCP settings with pppoe client settings or any other for that matter?


9hours of searching google, trying various setup guides and after numerous router resets its safe to say I am looking in the wrong places or just literally an idiot...


To the point, does anyone here know where I can find a proper guide to get the router set up? Is there "A mikrotik setup guide for dummies" somewhere that explains the process from the factory reset? Or should I just wait for the router on its way from cool ideas? However I believe some sort of troubleshooting will be involved there too. Maybe a link to somewhere if someone knows how I can set up my existing router, if that is at all possible


Thanks
 
jgoosen206 said:
@TheRoDent

3rd night in a row that speeds are terrible OS 100Mbps Pretoria East!! I have switched to my VOX account.

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Click to expand...

Mine actually seems to fine ? - OS / PTA East / CiSP

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@jgoosen206

Do a trace route and see where the latency is coming from if you can. 8ms is still a bit high for the Vox account but better than the rest.

It's not an Openserve area issue. Centurion and Openserve is fine.

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@TheRoDent Will Octotel ever sort this out? :(

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iperf3.exe --port 17001 -c trcvmh01.cisp.co.za --bandwidth 20M -l 1400 --omit 2 -R -u
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[ 4] local 192.168.1.247 port 60843 connected to 154.0.15.181 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 2.47 MBytes 20.7 Mbits/sec 0.150 ms 3/1855 (0.16%) (omitted)
[ 4] 1.00-2.00 sec 2.38 MBytes 19.9 Mbits/sec 0.193 ms 8/1788 (0.45%) (omitted)
iperf3: OUT OF ORDER - incoming packet = 3893 and received packet = 3895 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 3894 and received packet = 3895 AND SP = 4
[ 4] 0.00-1.00 sec 2.38 MBytes 19.9 Mbits/sec 0.206 ms 4/1784 (0.22%)
[ 4] 1.00-2.00 sec 2.38 MBytes 20.0 Mbits/sec 0.171 ms 2/1787 (0.11%)
[ 4] 2.00-3.00 sec 2.37 MBytes 19.9 Mbits/sec 0.215 ms 5/1782 (0.28%)
[ 4] 3.00-4.00 sec 2.38 MBytes 20.0 Mbits/sec 0.181 ms 5/1790 (0.28%)
[ 4] 4.00-5.00 sec 2.38 MBytes 20.0 Mbits/sec 0.080 ms 0/1784 (0%)
[ 4] 5.00-6.00 sec 2.39 MBytes 20.0 Mbits/sec 0.128 ms 0/1787 (0%)
[ 4] 6.00-7.00 sec 2.38 MBytes 20.0 Mbits/sec 0.147 ms 1/1786 (0.056%)
[ 4] 7.00-8.00 sec 2.38 MBytes 20.0 Mbits/sec 0.117 ms 0/1786 (0%)
[ 4] 8.00-9.00 sec 2.38 MBytes 20.0 Mbits/sec 0.133 ms 3/1785 (0.17%)
[ 4] 9.00-10.00 sec 2.38 MBytes 20.0 Mbits/sec 0.099 ms 0/1786 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 23.9 MBytes 20.1 Mbits/sec 0.099 ms 20/17858 (0.11%)
[ 4] Sent 17858 datagrams
[SUM] 0.0-10.0 sec 2 datagrams received out-of-order

iperf Done.
 
why have I just lost international connectivity? this goddam shitty ass ISP....
 
Tracing route to pop-idb2-alpha.www.linkedin.com [91.225.248.129]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 2 ms 1 ms 1 ms 154.0.0.245
3 2 ms 1 ms 1 ms 154.0.4.162
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.

Cape Town area....AGAIN!
 
Same here... AWS EU still working, but like 40ms more ping than normal.
 
Anyone else been having trouble on Coolideas? Every few hours I get a few mins of packet loss to most international sites, for all of them it doesn't fet further than uwy-cust.coolideas.co.za.

$ traceroute hetzner.de
traceroute to hetzner.de (78.47.166.55), 30 hops max, 60 byte packets
1 gateway (10.10.0.1) 0.410 ms 0.456 ms 0.436 ms
2 * * *
3 c3h-backbone.coolideas.co.za (154.0.1.125) 1.475 ms 1.534 ms 1.430 ms
4 cd-backbone.coolideas.co.za (154.0.1.13) 1.863 ms 1.892 ms 1.873 ms
5 uwy-cust.coolideas.co.za (154.0.4.162) 1.903 ms 1.993 ms 1.965 ms
6 * * *
 
highvoltage said:
Anyone else been having trouble on Coolideas? Every few hours I get a few mins of packet loss to most international sites, for all of them it doesn't fet further than uwy-cust.coolideas.co.za.

$ traceroute hetzner.de
traceroute to hetzner.de (78.47.166.55), 30 hops max, 60 byte packets
1 gateway (10.10.0.1) 0.410 ms 0.456 ms 0.436 ms
2 * * *
3 c3h-backbone.coolideas.co.za (154.0.1.125) 1.475 ms 1.534 ms 1.430 ms
4 cd-backbone.coolideas.co.za (154.0.1.13) 1.863 ms 1.892 ms 1.873 ms
5 uwy-cust.coolideas.co.za (154.0.4.162) 1.903 ms 1.993 ms 1.965 ms
6 * * *
Click to expand...

So randomly I get this weird "drop" in my connection. Every time it last for 4 pings, then comes back up. I haven't been able pinpoint what causes it. It doesn't happen too often, but often enough for me to notice it.
 
zolly said:
So randomly I get this weird "drop" in my connection. Every time it last for 4 pings, then comes back up. I haven't been able pinpoint what causes it. It doesn't happen too often, but often enough for me to notice it.
Click to expand...

Not just you. For the last 4weeks maybe more international to my US servers would keep dropping/changing routes from after 9pm our time well within the early mornings. It became almost predictable that come 9pm I will start seeing international routing change every other hour.
 
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