Cool Ideas Fibre ISP - Feedback

[kripstoe]

Likewise

Back, and not working again. Flaky.

 

[S.Claus]

Hi Guys

Quick question, playing overwatch on PS4, my latency usually fluctuates between 180 - 200. Im thinking of setting up WTFast on my PfSense box for my PS4 to improve network performance. Will it improve the latency, or am I out of luck?

Thanks.

I run Wtfast on my Asus routers and its a mixed bag of reviews where in some cases it does improve your latency /stability (less congested routes) and other times it just eats up my routers CPU without any improvement . I would give it a try and see if it works (as far as I know OW has a ingame ping monitor so it should be easy to monitor)

 

[Enigmatic]

Goodwood vumatel back up

 

[image132]

Twitch is already non-functional without the proxy.

Octotel, Cape Town, Southern Suburbs.

No proxy:

Proxy:

 

[Sargeant]

So Octotel in Cape Town seem to be having authentication issues and CISP support closed for the night and possibly long weekend. What happened to Customer support or do we just take customer's money and leave them to fend for themselves!?

 

[DeatheCore]

Twitch is already non-functional without the proxy.

Octotel, Cape Town, Southern Suburbs.

No proxy:

Proxy:

Interesting... Twitch is perfect for me tonight without proxy

EDIT: 20:52 - buffering has begun, intermittently at least

Proxy isn't helping either.

 

[image132]

9PM check in.

Octotel 100/25, Cape Town, Southern Suburbs.

No proxy:

Cape Town (Coolideas)

London (coreix)

Proxy:

London (coreix)

Local iperf

iperf3.exe --port 17001 -c trcvmh01.cisp.co.za --bandwidth 80M -l 1400 --omit 2 -R -u
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[ 4] local 192.168.1.247 port 52135 connected to 154.0.15.181 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 9.70 MBytes 81.3 Mbits/sec 0.061 ms 143/7409 (1.9%) (omitted)
[ 4] 1.00-2.00 sec 9.52 MBytes 79.9 Mbits/sec 0.063 ms 19/7150 (0.27%) (omitted)
[ 4] 0.00-1.00 sec 9.50 MBytes 79.7 Mbits/sec 0.063 ms 20/7136 (0.28%)
[ 4] 1.00-2.00 sec 9.51 MBytes 79.8 Mbits/sec 0.049 ms 25/7151 (0.35%)
[ 4] 2.00-3.00 sec 9.50 MBytes 79.7 Mbits/sec 0.078 ms 16/7135 (0.22%)
[ 4] 3.00-4.00 sec 9.50 MBytes 79.6 Mbits/sec 0.037 ms 30/7142 (0.42%)
[ 4] 4.00-5.00 sec 9.52 MBytes 79.9 Mbits/sec 0.051 ms 13/7144 (0.18%)
[ 4] 5.00-6.00 sec 9.50 MBytes 79.7 Mbits/sec 0.052 ms 25/7142 (0.35%)
[ 4] 6.00-7.00 sec 9.54 MBytes 80.0 Mbits/sec 0.049 ms 0/7142 (0%)
[ 4] 7.00-8.00 sec 9.54 MBytes 80.1 Mbits/sec 0.054 ms 3/7152 (0.042%)
[ 4] 8.00-9.00 sec 9.49 MBytes 79.6 Mbits/sec 0.047 ms 27/7135 (0.38%)
[ 4] 9.00-10.00 sec 9.52 MBytes 79.9 Mbits/sec 0.058 ms 19/7150 (0.27%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 95.8 MBytes 80.3 Mbits/sec 0.070 ms 178/71444 (0.25%)
[ 4] Sent 71444 datagrams

iperf Done.

international iperf

iperf3.exe -R -u -b 80M -p 17001 -c iperf.cisp.co.za
Connecting to host iperf.cisp.co.za, port 17001
Reverse mode, remote host iperf.cisp.co.za is sending
[ 4] local 192.168.1.247 port 50858 connected to 172.104.157.197 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 9.55 MBytes 80.0 Mbits/sec 0.154 ms 45/1267 (3.6%)
[ 4] 1.00-2.00 sec 9.31 MBytes 78.1 Mbits/sec 0.247 ms 28/1220 (2.3%)
[ 4] 2.00-3.00 sec 9.44 MBytes 79.2 Mbits/sec 0.178 ms 13/1221 (1.1%)
[ 4] 3.00-4.00 sec 9.29 MBytes 77.9 Mbits/sec 0.171 ms 31/1220 (2.5%)
[ 4] 4.00-5.00 sec 9.19 MBytes 77.1 Mbits/sec 0.176 ms 45/1221 (3.7%)
[ 4] 5.00-6.00 sec 9.11 MBytes 76.4 Mbits/sec 0.162 ms 56/1222 (4.6%)
iperf3: OUT OF ORDER - incoming packet = 7365 and received packet = 7373 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 7366 and received packet = 7373 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 7367 and received packet = 7373 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 7368 and received packet = 7373 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 7369 and received packet = 7373 AND SP = 4
[ 4] 6.00-7.00 sec 9.32 MBytes 78.2 Mbits/sec 0.170 ms 29/1217 (2.4%)
[ 4] 7.00-8.00 sec 9.47 MBytes 79.4 Mbits/sec 0.187 ms 10/1222 (0.82%)
[ 4] 8.00-9.00 sec 9.42 MBytes 79.0 Mbits/sec 0.174 ms 16/1222 (1.3%)
[ 4] 9.00-10.00 sec 9.38 MBytes 78.7 Mbits/sec 0.132 ms 21/1222 (1.7%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 97.2 MBytes 81.5 Mbits/sec 0.177 ms 307/12442 (2.5%)
[ 4] Sent 12442 datagrams
[SUM] 0.0-10.0 sec 5 datagrams received out-of-order

iperf Done.

Packet loss everywhere....

@DeatheCore Mine is a joke right now. Twitch is struggling even with the proxy.

@PBCool @TheRoDent Please tell me something is being done about this. Its insane that 14mb local and 0.62mb international is acceptable for a 100mb line.

 

[DeatheCore]

This is sad Vuma trenched 100/100 Panorama CPT

Structured Communications


Spitfire

Spoiler: Local iperf

iperf3 -u -R -b 80M -p 17001 -c trcvmh01.cisp.co.za -l 1400 -O 2
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[ 4] local 192.168.1.100 port 59587 connected to 154.0.15.181 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 9.70 MBytes 81.4 Mbits/sec 0.060 ms 156/7424 (2.1%) (omitted)
[ 4] 1.00-2.00 sec 9.54 MBytes 80.0 Mbits/sec 0.060 ms 0/7142 (0%) (omitted)
[ 4] 0.00-1.00 sec 9.54 MBytes 80.0 Mbits/sec 0.070 ms 0/7145 (0%)
[ 4] 1.00-2.00 sec 9.53 MBytes 80.0 Mbits/sec 0.048 ms 0/7141 (0%)
[ 4] 2.00-3.00 sec 9.54 MBytes 80.0 Mbits/sec 0.079 ms 0/7143 (0%)
[ 4] 3.00-4.00 sec 9.54 MBytes 80.0 Mbits/sec 0.061 ms 0/7143 (0%)
[ 4] 4.00-5.00 sec 9.54 MBytes 80.0 Mbits/sec 0.068 ms 0/7143 (0%)
[ 4] 5.00-6.00 sec 9.54 MBytes 80.0 Mbits/sec 0.082 ms 0/7142 (0%)
[ 4] 6.00-7.00 sec 9.54 MBytes 80.0 Mbits/sec 0.063 ms 0/7144 (0%)
[ 4] 7.00-8.00 sec 9.54 MBytes 80.0 Mbits/sec 0.063 ms 0/7142 (0%)
[ 4] 8.00-9.00 sec 9.54 MBytes 80.0 Mbits/sec 0.074 ms 0/7143 (0%)
[ 4] 9.00-10.00 sec 9.53 MBytes 80.0 Mbits/sec 0.063 ms 0/7136 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 95.8 MBytes 80.3 Mbits/sec 0.070 ms 0/71436 (0%)
[ 4] Sent 71436 datagrams

iperf Done.

Spoiler: International iperf

iperf3 -u -R -b 80M -p 17001 -c queen.cisp.co.za -l 1400 -O 2
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.100 port 52486 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 9.73 MBytes 81.6 Mbits/sec 0.027 ms 129/7419 (1.7%) (omitted)
[ 4] 1.00-2.00 sec 9.54 MBytes 80.0 Mbits/sec 0.050 ms 5/7145 (0.07%) (omitted)
[ 4] 0.00-1.00 sec 9.50 MBytes 79.6 Mbits/sec 0.026 ms 27/7139 (0.38%)
[ 4] 1.00-2.00 sec 9.51 MBytes 79.8 Mbits/sec 0.028 ms 20/7143 (0.28%)
[ 4] 2.00-3.00 sec 9.52 MBytes 79.8 Mbits/sec 0.024 ms 1/7135 (0.014%)
[ 4] 3.00-4.00 sec 9.42 MBytes 79.1 Mbits/sec 0.195 ms 5/7058 (0.071%)
[ 4] 4.00-5.00 sec 9.46 MBytes 79.4 Mbits/sec 0.171 ms 40/7127 (0.56%)
[ 4] 5.00-6.00 sec 9.63 MBytes 80.8 Mbits/sec 0.032 ms 36/7251 (0.5%)
[ 4] 6.00-7.00 sec 9.52 MBytes 79.9 Mbits/sec 0.029 ms 13/7144 (0.18%)
[ 4] 7.00-8.00 sec 9.45 MBytes 79.3 Mbits/sec 0.024 ms 62/7142 (0.87%)

[ 4] 8.00-9.00 sec 9.53 MBytes 80.0 Mbits/sec 0.042 ms 22/7143 (0.31%)
[ 4] 9.00-10.00 sec 9.51 MBytes 79.8 Mbits/sec 0.050 ms 19/7143 (0.27%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 97.1 MBytes 81.5 Mbits/sec 0.026 ms 245/72466 (0.34%)
[ 4] Sent 72466 datagrams
[SUM] 0.0-10.0 sec 20 datagrams received out-of-order

iperf Done.

 

[SplaT]

What proxy are you guys referring to in terms of Twitch?

Twitch is just completely non-functional for me, even with that Alternate Player for Twitch extension that can do 3 simultaneous downloads. It used to work perfectly, now it still buffers every 2-3 seconds.

 

[image132]

What proxy are you guys referring to in terms of Twitch?

Twitch is just completely non-functional for me, even with that Alternate Player for Twitch extension that can do 3 simultaneous downloads. It used to work perfectly, now it still buffers every 2-3 seconds.

If you're a CISP customer (sorry lots of people visit here and I don't recognize your name ) you can use either of these http proxies CISP setup to help:

Cape Town:

trcprx01.cisp.co.za port 3128

Johannesburg:

stuprx01.cisp.co.za port 3128

 

[wingnut771]

This is sad Vuma trenched 100/100 Panorama CPT

Structured Communications
View attachment 648444

Spitfire
View attachment 648446

Spoiler: Local iperf

iperf3 -u -R -b 80M -p 17001 -c trcvmh01.cisp.co.za -l 1400 -O 2
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[ 4] local 192.168.1.100 port 59587 connected to 154.0.15.181 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 9.70 MBytes 81.4 Mbits/sec 0.060 ms 156/7424 (2.1%) (omitted)
[ 4] 1.00-2.00 sec 9.54 MBytes 80.0 Mbits/sec 0.060 ms 0/7142 (0%) (omitted)
[ 4] 0.00-1.00 sec 9.54 MBytes 80.0 Mbits/sec 0.070 ms 0/7145 (0%)
[ 4] 1.00-2.00 sec 9.53 MBytes 80.0 Mbits/sec 0.048 ms 0/7141 (0%)
[ 4] 2.00-3.00 sec 9.54 MBytes 80.0 Mbits/sec 0.079 ms 0/7143 (0%)
[ 4] 3.00-4.00 sec 9.54 MBytes 80.0 Mbits/sec 0.061 ms 0/7143 (0%)
[ 4] 4.00-5.00 sec 9.54 MBytes 80.0 Mbits/sec 0.068 ms 0/7143 (0%)
[ 4] 5.00-6.00 sec 9.54 MBytes 80.0 Mbits/sec 0.082 ms 0/7142 (0%)
[ 4] 6.00-7.00 sec 9.54 MBytes 80.0 Mbits/sec 0.063 ms 0/7144 (0%)
[ 4] 7.00-8.00 sec 9.54 MBytes 80.0 Mbits/sec 0.063 ms 0/7142 (0%)
[ 4] 8.00-9.00 sec 9.54 MBytes 80.0 Mbits/sec 0.074 ms 0/7143 (0%)
[ 4] 9.00-10.00 sec 9.53 MBytes 80.0 Mbits/sec 0.063 ms 0/7136 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 95.8 MBytes 80.3 Mbits/sec 0.070 ms 0/71436 (0%)
[ 4] Sent 71436 datagrams

iperf Done.

Spoiler: International iperf

iperf3 -u -R -b 80M -p 17001 -c queen.cisp.co.za -l 1400 -O 2
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.100 port 52486 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 9.73 MBytes 81.6 Mbits/sec 0.027 ms 129/7419 (1.7%) (omitted)
[ 4] 1.00-2.00 sec 9.54 MBytes 80.0 Mbits/sec 0.050 ms 5/7145 (0.07%) (omitted)
[ 4] 0.00-1.00 sec 9.50 MBytes 79.6 Mbits/sec 0.026 ms 27/7139 (0.38%)
[ 4] 1.00-2.00 sec 9.51 MBytes 79.8 Mbits/sec 0.028 ms 20/7143 (0.28%)
[ 4] 2.00-3.00 sec 9.52 MBytes 79.8 Mbits/sec 0.024 ms 1/7135 (0.014%)
[ 4] 3.00-4.00 sec 9.42 MBytes 79.1 Mbits/sec 0.195 ms 5/7058 (0.071%)
[ 4] 4.00-5.00 sec 9.46 MBytes 79.4 Mbits/sec 0.171 ms 40/7127 (0.56%)
[ 4] 5.00-6.00 sec 9.63 MBytes 80.8 Mbits/sec 0.032 ms 36/7251 (0.5%)
[ 4] 6.00-7.00 sec 9.52 MBytes 79.9 Mbits/sec 0.029 ms 13/7144 (0.18%)
[ 4] 7.00-8.00 sec 9.45 MBytes 79.3 Mbits/sec 0.024 ms 62/7142 (0.87%)

[ 4] 8.00-9.00 sec 9.53 MBytes 80.0 Mbits/sec 0.042 ms 22/7143 (0.31%)
[ 4] 9.00-10.00 sec 9.51 MBytes 79.8 Mbits/sec 0.050 ms 19/7143 (0.27%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 97.1 MBytes 81.5 Mbits/sec 0.026 ms 245/72466 (0.34%)
[ 4] Sent 72466 datagrams
[SUM] 0.0-10.0 sec 20 datagrams received out-of-order

iperf Done.

try coreix

 

[image132]

try coreix

Can I ask your opinion. You've seen my above iperf results as well as some "better" ones from earlier. Do you still think this is being caused by my line even though it "flares up" during peak time or do you think its actually Octotel's network?

 

[wingnut771]

Can I ask your opinion. You've seen my above iperf results as well as some "better" ones from earlier. Do you still think this is being caused by my line even though it "flares up" during peak time or do you think its actually Octotel's network?

the latter, imho, therefore do an arty, get adsl.

 

[SeaSickMama]

the latter, imho, therefore do an arty, get adsl.

Got mates on the Ocotel network and they always complain. They have just got a silly network and don't seem to upgrade it

 

[jannier]

Octotel CPT

https://coolzone.cisp.co.za/index.php?rp=/announcements/1221/Octotel--CPT.html

 

[jannier]

Vumatel CPT

https://coolzone.cisp.co.za/index.php?rp=/announcements/1222/Vumatel---CPT.html

 

[bHOLDher]

Can I ask your opinion. You've seen my above iperf results as well as some "better" ones from earlier. Do you still think this is being caused by my line even though it "flares up" during peak time or do you think its actually Octotel's network?

I guess I should have phrased my post better above, I was referring to "your line" having packet loss, meaning everything between your router and Cool Ideas including all the Octotel network links, the fact that you are not the only Octotel client with this problem seems to point to the Octotel network having a problem somewhere in your area, I agree that this does not look like a problem on your specific fibre line. This is my best guess anyway.

 

[wingnut771]

I guess I should have phrased my post better above, I was referring to "your line" having packet loss, meaning everything between your router and Cool Ideas including all the Octotel network links, the fact that you are not the only Octotel client with this problem seems to point to the Octotel network having a problem somewhere in your area, I agree that this does not look like a problem on your specific fibre line. This is my best guess anyway.

yes, so hit them where it hurts, cancel and adsl.

 

[ISP cash cow]

Well this is awkward, this is on a 200/200 Vumatel aerial line in Weltevreden park and no one to contact on the weekend or public holidays. I guess I am going to have to search for another provider that can keep me up to date with issues they may be having on their network in a timeous fashion.

Thanks for the Easter present Cool ideas!!

 

[cantankerous]

Well this is awkward, this is on a 200/200 Vumatel aerial line in Weltevreden park and no one to contact on the weekend or public holidays. I guess I am going to have to search for another provider that can keep me up to date with issues they may be having on their network in a timeous fashion.

Thanks for the Easter present Cool ideas!!

View attachment 648584

You're running a speedtest while connected VPN service hosted in the US to measure return route performance to a server in Amsterdam. You're doubling your latency, adding an inordinate number of hops and finding it odd that you're getting 10 Mbps? That's pretty good given the face that you've done that. Turn off your VPN, try again.