Cool Ideas Fibre ISP - Feedback

Status
Not open for further replies.
DeatheCore said:
I see we're back to this again, damn slow international. @PBCool

Vumatel trenched 100/100 Panorama, CPT

Ticket #COOL-20190402-246535

CoreIX no proxy
View attachment 653682

CoreIX with proxy
View attachment 653684

iperf3 -u -R -b 80M -p 17001 -c queen.cisp.co.za -l 1400 -O 2
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.100 port 59427 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 9.74 MBytes 81.7 Mbits/sec 0.025 ms 142/7424 (1.9%) (omitted)
[ 4] 1.00-2.00 sec 9.54 MBytes 80.0 Mbits/sec 0.030 ms 0/7143 (0%) (omitted)
[ 4] 0.00-1.00 sec 9.54 MBytes 80.0 Mbits/sec 0.036 ms 1/7147 (0.014%)
[ 4] 1.00-2.00 sec 9.52 MBytes 79.9 Mbits/sec 0.028 ms 14/7144 (0.2%)
[ 4] 2.00-3.00 sec 9.53 MBytes 79.9 Mbits/sec 0.030 ms 1/7139 (0.014%)
[ 4] 3.00-4.00 sec 9.31 MBytes 78.1 Mbits/sec 0.195 ms 46/7022 (0.66%)
[ 4] 4.00-5.00 sec 9.60 MBytes 80.5 Mbits/sec 0.034 ms 76/7265 (1%)
[ 4] 5.00-6.00 sec 9.50 MBytes 79.7 Mbits/sec 0.037 ms 15/7133 (0.21%)
[ 4] 6.00-7.00 sec 9.55 MBytes 80.1 Mbits/sec 0.052 ms 15/7150 (0.21%)
[ 4] 7.00-8.00 sec 9.49 MBytes 79.7 Mbits/sec 0.029 ms 35/7145 (0.49%)
[ 4] 8.00-9.00 sec 9.54 MBytes 80.0 Mbits/sec 0.032 ms 0/7142 (0%)
[ 4] 9.00-10.00 sec 9.27 MBytes 77.7 Mbits/sec 8.072 ms 170/7026 (2.4%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 97.1 MBytes 81.5 Mbits/sec 0.022 ms 430/72464 (0.59%)
[ 4] Sent 72464 datagrams
[SUM] 0.0-10.0 sec 128 datagrams received out-of-order

iperf3 -u -R -b 80M -p 17001 -c trcvmh01.cisp.co.za -l 1400 -O 2
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[ 4] local 192.168.1.100 port 64192 connected to 154.0.15.181 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 9.43 MBytes 79.1 Mbits/sec 0.188 ms 197/7258 (2.7%) (omitted)
[ 4] 1.00-2.00 sec 9.75 MBytes 81.8 Mbits/sec 0.063 ms 0/7304 (0%) (omitted)
[ 4] 0.00-1.00 sec 9.53 MBytes 80.0 Mbits/sec 0.066 ms 0/7141 (0%)
[ 4] 1.00-2.00 sec 9.54 MBytes 80.0 Mbits/sec 0.056 ms 0/7142 (0%)
[ 4] 2.00-3.00 sec 9.54 MBytes 80.0 Mbits/sec 0.053 ms 0/7143 (0%)
[ 4] 3.00-4.00 sec 9.54 MBytes 80.0 Mbits/sec 0.064 ms 0/7143 (0%)
[ 4] 4.00-5.00 sec 9.54 MBytes 80.0 Mbits/sec 0.065 ms 0/7144 (0%)
[ 4] 5.00-6.00 sec 9.53 MBytes 80.0 Mbits/sec 0.055 ms 0/7141 (0%)
[ 4] 6.00-7.00 sec 9.54 MBytes 80.0 Mbits/sec 0.075 ms 0/7144 (0%)
[ 4] 7.00-8.00 sec 9.54 MBytes 80.0 Mbits/sec 0.063 ms 0/7145 (0%)
[ 4] 8.00-9.00 sec 9.53 MBytes 80.0 Mbits/sec 0.078 ms 0/7141 (0%)
[ 4] 9.00-10.00 sec 9.54 MBytes 80.0 Mbits/sec 0.067 ms 0/7142 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 95.8 MBytes 80.3 Mbits/sec 0.044 ms 0/71439 (0%)
[ 4] Sent 71439 datagrams

EDIT: Look at all the duplicate out of order packets on the international iperf, is this normal?

View attachment 653686
Click to expand...

Mine looks decent ever since Octotel did upgrades.

Coreix no proxy:
8238739754.png


But I'm noticing now streaming twitch is very patchy despite having more than enough throughput to pull the stream. Like it will just not work for 10min then work flawlessly for 30min then go back to not working. This happens with or without the proxy.
 
bHOLDher said:
Check your error log for rejected connections, I have had a problem where using the maximum was slower than using the maximum minus one.
Click to expand...

No rejected connections. Also tried lowering it to 40, 45, 50 - same story. I'm on tweaknews, and AFAIK they haven't changed any of their packages nor limited overall speed. This is something that's changed recently somewhere else.
 
Seeyou said:
No rejected connections. Also tried lowering it to 40, 45, 50 - same story. I'm on tweaknews, and AFAIK they haven't changed any of their packages nor limited overall speed. This is something that's changed recently somewhere else.
Click to expand...
how much from 1 thread?
 
International still has a bit of packet loss, using the proxy still resolves the issue for the most part

############## iperf3 --port 17001 --bandwidth 80M -l 1400 --omit 2 -R -u -c lnms.cisp.co.za
[ 4] 0.00-10.00 sec 95.8 MBytes 80.4 Mbits/sec 0.178 ms 49/71470 (0.069%)

############## iperf3 --port 17001 --bandwidth 80M -l 1400 --omit 2 -R -u -c trcvmh01.cisp.co.za
[ 4] 0.00-10.00 sec 96.0 MBytes 80.6 Mbits/sec 0.190 ms 0/71600 (0%)

############## iperf3 --port 17001 --bandwidth 80M -l 1400 --omit 2 -R -u -c cptspeedtest.cisp.co.za
[ 4] 0.00-10.00 sec 96.0 MBytes 80.5 Mbits/sec 0.191 ms 108/71600 (0.15%)

############## iperf3 --port 17001 --bandwidth 80M -l 1400 --omit 2 -R -u -c queen.cisp.co.za
[ 4] 0.00-10.00 sec 97.3 MBytes 81.7 Mbits/sec 0.185 ms 337/72614 (0.46%)


############## Randburg - Cool Ideas Multi
speedtest-cli --simple --server 6591 --secure
Ping: 6.395 ms
Download: 86.12 Mbit/s
Upload: 50.98 Mbit/s
############## Randburg - Cool Ideas Single
speedtest-cli --simple --server 6591 --secure --single
Ping: 5.412 ms
Download: 86.69 Mbit/s
Upload: 49.74 Mbit/s

############## Randburg - Cool Ideas Multi With Proxy
http_proxy=stuprx01.cisp.co.za:3128 speedtest-cli --simple --server 6591 --secure
Ping: 5.163 ms
Download: 90.00 Mbit/s
Upload: 50.91 Mbit/s
############## Randburg - Cool Ideas Single With Proxy
http_proxy=stuprx01.cisp.co.za:3128 speedtest-cli --simple --server 6591 --secure --single
Ping: 5.37 ms
Download: 88.30 Mbit/s
Upload: 48.94 Mbit/s

############## Cape Town - Cool Ideas Multi
speedtest-cli --simple --server 20912 --secure
Ping: 24.884 ms
Download: 86.93 Mbit/s
Upload: 51.97 Mbit/s
############## Cape Town - Cool Ideas Single
speedtest-cli --simple --server 20912 --secure --single
Ping: 24.805 ms
Download: 70.72 Mbit/s
Upload: 45.12 Mbit/s

############## Cape Town - Cool Ideas Multi With Proxy
http_proxy=stuprx01.cisp.co.za:3128 speedtest-cli --simple --server 20912 --secure
Ping: 24.689 ms
Download: 88.50 Mbit/s
Upload: 51.20 Mbit/s
############## Cape Town - Cool Ideas Single With Proxy
http_proxy=stuprx01.cisp.co.za:3128 speedtest-cli --simple --server 20912 --secure --single
Ping: 24.793 ms
Download: 87.31 Mbit/s
Upload: 47.21 Mbit/s

############## London - Coreix Multi
speedtest-cli --simple --server 8066 --secure
Ping: 162.482 ms
Download: 39.26 Mbit/s
Upload: 40.72 Mbit/s
############## London - Coreix Single
speedtest-cli --simple --server 8066 --secure --single
Ping: 161.973 ms
Download: 12.25 Mbit/s
Upload: 6.09 Mbit/s

############## London - Coreix Multi With Proxy
http_proxy=stuprx01.cisp.co.za:3128 speedtest-cli --simple --server 8066 --secure
Ping: 167.286 ms
Download: 77.97 Mbit/s
Upload: 49.45 Mbit/s
############## London - Coreix Single With Proxy
http_proxy=stuprx01.cisp.co.za:3128 speedtest-cli --simple --server 8066 --secure --single
Ping: 162.328 ms
Download: 69.54 Mbit/s
Upload: 12.63 Mbit/s

############## London - Vodafone UK Multi
speedtest-cli --simple --server 2789 --secure
Ping: 191.491 ms
Download: 43.05 Mbit/s
Upload: 40.16 Mbit/s
############## London - Vodafone UK Single
speedtest-cli --simple --server 2789 --secure --single
Ping: 163.549 ms
Download: 14.10 Mbit/s
Upload: 10.72 Mbit/s

############## London - Vodafone UK Multi With Proxy
http_proxy=stuprx01.cisp.co.za:3128 speedtest-cli --simple --server 2789 --secure
Ping: 163.993 ms
Download: 67.87 Mbit/s
Upload: 47.46 Mbit/s
############## London - Vodafone UK Single With Proxy
http_proxy=stuprx01.cisp.co.za:3128 speedtest-cli --simple --server 2789 --secure --single
Ping: 163.646 ms
Download: 35.13 Mbit/s
Upload: 9.93 Mbit/s
 
Seeyou said:
No rejected connections. Also tried lowering it to 40, 45, 50 - same story. I'm on tweaknews, and AFAIK they haven't changed any of their packages nor limited overall speed. This is something that's changed recently somewhere else.
Click to expand...

My line is not the happiest this week so I am seeing 0.2% packet loss on MTR all the way to Tweaknews, but sometimes it seems that packet loss and standard deviation on the last hop at Tweaknews is a bit worse than the other hops. This might also be a case of a slightly overloaded network on their side (our high latency will cause lower bandwidth than users in Europe if their network is straining). I guess you can try a trial account at another usenet provider and see how that works, apart from that, I dunno. I also tried running an iperf test to Amsterdam ping-ams1.online.net port 5207 which looked a bit wacky, but I am not sure if that is relevant.
 
GrootBaas said:
Thanks. When will I be able to get an ETA for this to be resolved? If this is going to take 3 more months I need to look at alternatives right away.
Click to expand...
Got an email this morning that the order has been placed with Openserve - thanks. 2-3 weeks estimated installation turnaround time.
 
GrootBaas said:
Got an email this morning that the order has been placed with Openserve - thanks. 2-3 weeks estimated installation turnaround time.
Click to expand...
You will more than likely find you will get a call for them to do the install 2-3 days after that message. Installation is handled by contractors, so they tend to be on the ball so they can get more installations done and get paid more.
At least that has been my experience. Only time there will be a delay is if they have to dig, but most of the time OpenServe just runs it on poles.
 
VegOtter said:
You will more than likely find you will get a call for them to do the install 2-3 days after that message. Installation is handled by contractors, so they tend to be on the ball so they can get more installations done and get paid more.
At least that has been my experience. Only time there will be a delay is if they have to dig, but most of the time OpenServe just runs it on poles.
Click to expand...

I thought openserve was trenched. Is it not only Vumatel that puts it Aerial?
 
VegOtter said:
You will more than likely find you will get a call for them to do the install 2-3 days after that message. Installation is handled by contractors, so they tend to be on the ball so they can get more installations done and get paid more.
At least that has been my experience. Only time there will be a delay is if they have to dig, but most of the time OpenServe just runs it on poles.
Click to expand...
Good to know - ordered a RAIN sim for temporary internet which should be delivered today. Yeah Openserve in my neighbourhood is running on the poles. One of the reasons I went with them - Vumatel is trenched.
 
Opened a ticket with a simple question on a new sign up on 3 May @ 9:03AM (COOL-20190503-260992) and still sitting as "Open" - so sad how the support staff are letting CISP down; not everyone knows about the mybb forum. I've submitted the same question to 4 other Fibre ISP's and all of them responded within a matter of hours, even again after follow up questions.

Personally not changing from CISP as my connection is treating me well but if I was a new customer I'd be put off.
 
GrootBaas said:
Good to know - ordered a RAIN sim for temporary internet which should be delivered today. Yeah Openserve in my neighbourhood is running on the poles. One of the reasons I went with them - Vumatel is trenched.
Click to expand...
Got a call from Telkom now - technician will arrange installment for Thursday or Friday. Holding thumbs!
 
Twitch still buffering, even at this time. No answer to ticket for more than a week.

iperf3 -u -R -b 80M -p 17001 -c trcvmh01.cisp.co.za -l 1400 -O 2
[ 4] 0.00-10.00 sec 95.8 MBytes 80.3 Mbits/sec 0.092 ms 72/71440 (0.1%)
[ 4] Sent 71440 datagrams

iperf3 -u -R -b 80M -p 17001 -c lnms.cisp.co.za -l 1400 -O 2
[ 4] 0.00-10.00 sec 95.9 MBytes 80.5 Mbits/sec 0.046 ms 3065/71585 (4.3%)
[ 4] Sent 71585 datagrams
[SUM] 0.0-10.0 sec 1422 datagrams received out-of-order

iperf3 -u -R -b 80M -p 17001 -c queen.cisp.co.za -l 1400 -O 2
[ 4] 0.00-10.00 sec 97.1 MBytes 81.5 Mbits/sec 0.023 ms 670/72463 (0.92%)
[ 4] Sent 72463 datagrams
[SUM] 0.0-10.0 sec 609 datagrams received out-of-order

iperf3 -u -R -b 80M -p 17001 -c iperf.cisp.co.za -l 1400 -O 2
[ 4] 0.00-10.00 sec 97.2 MBytes 81.6 Mbits/sec 0.067 ms 146/72534 (0.2%)
[ 4] Sent 72534 datagrams
[SUM] 0.0-10.0 sec 51 datagrams received out-of-order
 
Seeyou said:
Can't tell if you're trolling, or your sarcasm is lost over the internet.
Click to expand...
cant remember your linespeed but lets assume its 100mb, then with 1 thread youre getting 33% linespeed, so 5 threads will be enough.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X