Cool Ideas Fixed 5G/4G Feedback Thread

Can one easily upgrade to a higher let's say from 300GB FUP to 450GB FUP on MTN, or do you need a new SIM Card delivered then?
 
CoolEscalator said:
HI there, yes you can just upgrade, you would not need a new Sim card
Click to expand...
If going with the Vodacom option, can a Huawei B535-932 router be used? The router is locked to the Vodacom network and was previously used with a contract that expired, and we could keep the router.
 
joshuatree said:
If going with the Vodacom option, can a Huawei B535-932 router be used? The router is locked to the Vodacom network and was previously used with a contract that expired, and we could keep the router.
Click to expand...
Unfortunately this router is not supported, as its not a 5G router.
It may still work, as Vodacom is not enforcing hardware locks as yet, but it may also be locked to 4G.

I would not recommend using this router, however here is the supported router list:
help.coolideas.co.za

Vodacom 5G Approved Routers

help.coolideas.co.za help.coolideas.co.za

We do also have a promotion on our 5G routers, so it might be something you would be interested in?
1782299093797.png
 
@joshuatree: I have tested my Cool Ideas Vodacom SIM in an unlocked 4G Huawei B618s-22d (from Rain) and it does work at a greatly reduced speed. I have also tested that it works in a 4G phone. I unfortunately don't have any locked Vodacom devices to test.

Take a look at the Vodacom coverage map to get a better idea about the 4G/5G performance you can expect. I only have Vodacom 5G Mobile coverage (no Business 5G or any of the 10, 20, 30 or 50Mbps Home 4G coverage) in my suburb. In some of the tests that I did on my CI/Voda SIM I could get up to 20Mbps downloads on 4G on my 4G phone and up to 280Mbps on 5G using my G5TS.

Vodacom Coverage Map

vccoverage.afrigis.co.za vccoverage.afrigis.co.za

Getting a ZTE G5TS for R750 is a steal (I paid R1500 for mine) and is well worth the price for the speed increase. You should hopefully get many years of reliable service from this router.
 
CoolEscalator said:
Unfortunately this router is not supported, as its not a 5G router.
It may still work, as Vodacom is not enforcing hardware locks as yet, but it may also be locked to 4G.

I would not recommend using this router, however here is the supported router list:
help.coolideas.co.za

Vodacom 5G Approved Routers

help.coolideas.co.za help.coolideas.co.za

We do also have a promotion on our 5G routers, so it might be something you would be interested in?
View attachment 1916826
Click to expand...

Thanks, @CoolEscalator. I placed my order last night.
 
@CoolEscalator

On the Afrihost 5G website it is quite easy to find all the info on cancellation policies, contract changes, month to month terms etc; but on yours a person seems to have to be a legal expert to understand all those t&c's, or am I looking in the wrong spot?
 
Finhobbyist said:
@CoolEscalator

On the Afrihost 5G website it is quite easy to find all the info on cancellation policies, contract changes, month to month terms etc; but on yours a person seems to have to be a legal expert to understand all those t&c's, or am I looking in the wrong spot?
Click to expand...
HI There, Thank you for reaching out.
I believe you are looking at the cancellation section?

You will notice a 5G section at the very bottom, where all the info should be. (https://coolideas.co.za/terms-and-conditions/)
For 5G its a month to month service, since it's a lot easier to manage without a cancellation Notice to an FNO, requiring a Calader month's notice like for Fibre .

There is also more info on the packages here https://coolideas.co.za/5g-packages/
 
CoolEscalator said:
HI There, Thank you for reaching out.
I believe you are looking at the cancellation section?

You will notice a 5G section at the very bottom, where all the info should be. (https://coolideas.co.za/terms-and-conditions/)
For 5G its a month to month service, since it's a lot easier to manage without a cancellation Notice to an FNO, requiring a Calader month's notice like for Fibre .

There is also more info on the packages here https://coolideas.co.za/5g-packages/
Click to expand...
Yep, that is both where I looked.
You guys can really create a more simple to understand and to the point section for this; like at the bottom of the Afrihost 5G page.
Example. If you should cancel, what happens to the 5G R750 router?
 
Finhobbyist said:
Yep, that is both where I looked.
You guys can really create a more simple to understand and to the point section for this; like at the bottom of the Afrihost 5G page.
Example. If you should cancel, what happens to the 5G R750 router?
Click to expand...
Thank you for the suggestions, I will definitely share this internally for considderation.

Regarding your question about the router, it is yours to keep, same as with our Fibre Routers.
 
CoolEscalator said:
Thank you for the suggestions, I will definitely share this internally for considderation.

Regarding your question about the router, it is yours to keep, same as with our Fibre Routers.
Click to expand...
So no router penalty, if you cancel after say after 2 months?
 
CoolEscalator said:
Unfortunately this router is not supported, as its not a 5G router.
It may still work, as Vodacom is not enforcing hardware locks as yet, but it may also be locked to 4G.

I would not recommend using this router, however here is the supported router list:
help.coolideas.co.za

Vodacom 5G Approved Routers

help.coolideas.co.za help.coolideas.co.za

We do also have a promotion on our 5G routers, so it might be something you would be interested in?
View attachment 1916826
Click to expand...
And here I was lusting after a Cudy P5 for dual SIM connectivity.

Glad that I included the router in my order.
 
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