Crystal Web ADSL performance feedback thread Part 3...

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Shalin_ZN said:
Yeah, please. The portal is useless to me at the moment. Relying on the daily usage emails to keep track of things.

For the life of me, I can't understand what this means and how it's relevant: View attachment 303466

That was taken today: 07/10/2015.
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I just sent an email now regarding this, now I see it is already discussed here, please disregard my email.
 
CW, voted for you!

Also, seeing the price drop for Basic Business Uncapped, it's now R799 which is what I'm paying for my Home Premium Uncapped.

Worth it to switch?
 
DuckKnuckle said:
CW, voted for you!

Also, seeing the price drop for Basic Business Uncapped, it's now R799 which is what I'm paying for my Home Premium Uncapped.

Worth it to switch?
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No! Certain protocols mainly used for business are optimised for them. Home users have streaming, gaming, etc. protocols optimised for them.
 
DuckKnuckle said:
CW, voted for you!

Also, seeing the price drop for Basic Business Uncapped, it's now R799 which is what I'm paying for my Home Premium Uncapped.

Worth it to switch?
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If you're a home user, stick to the home account.

And we always appreciate the vote... ;)
 
Are you prepared for the uptake when you get announced ISP of the year? I would really like my home premium uncapped to continue providing me with an unshaped experience.
 
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milan188 said:
Are you prepared for the uptake when you get announced ISP of the year? I would really like my home premium uncapped to continue providing me with an unshaped experience.
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We are well prepared if that happens. We certainly hope that it does, and should it happen, the uptake will only mean better pricing for you guys and better performance.

We have set two more uptake goals before we can do some rather incredible things. Our economies of scale have far from peaked...;)
 
CW got my vote for ISP of the year! love the price reductions!!!

Thanks DJ and staff of CW
 
For some reason i seem not to be able to find/see the live chat on the site, is there a plugin or something required for live chat?
 
kianm said:
For some reason i seem not to be able to find/see the live chat on the site, is there a plugin or something required for live chat?
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Bottom right is a help button. It first checks your query against our support articles and if none are applicable will route you directly to an agent via live chat...
 
Don't know what you guys are talking about, the column to the right of 10 is the best score right?
 
DJ... said:
Bottom right is a help button. It first checks your query against our support articles and if none are applicable will route you directly to an agent via live chat...
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Thanks i think i found out what my problem was, managed to hop on eventually from a different location

StevenC said:
Don't know what you guys are talking about, the column to the right of 10 is the best score right?
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No answer?
 
So i just signed up for someone who is moving away from another ISP and need to go plug in the account details into their router today, but seems account activation is not instant and can take hours. Is there any way I can get the "MyBB advantage" and get the account activated urgently pleaseeeeeee :)
 
kianm said:
So i just signed up for someone who is moving away from another ISP and need to go plug in the account details into their router today, but seems account activation is not instant and can take hours. Is there any way I can get the "MyBB advantage" and get the account activated urgently pleaseeeeeee :)
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NVM, e-mail just popped in now :)
 
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