-
Join the MyBroadband community
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
-
Question of the Day: What is the ultimate French toast topping?
Crystal Web ADSL performance feedback thread Part 3...
- Thread starter Crystal Web Support
- Start date
- Status
The descriptions on CW's website are pretty clear about the use-cases for each account. Xtreme Capped is for regular home users.
I did read them. I wanted to get the general consensus on what everyone uses.
Orihalcon
Expert Member
On XTTH Capped 150gb. OpenServe Fibre 100/50. Not a single problem.
Usenet sometimes does not dl at 10MB/s, but at around 2MB/s on the odd thing I dl in the day, but other than that I'm as happy as a clam.
Now bring on that portal!
Usenet sometimes does not dl at 10MB/s, but at around 2MB/s on the odd thing I dl in the day, but other than that I'm as happy as a clam.
Now bring on that portal!
MickeyD
RIP
Same package here...
Can somebody please confirm if the premium news server requires the same username and password as my premium uncapped details.
I've tried multiple times and its not working. I'm aware there's an issue with the premium news server at the moment. But I've tried numerous times before that as well.
I've tried multiple times and its not working. I'm aware there's an issue with the premium news server at the moment. But I've tried numerous times before that as well.
AfricanTech
Honorary Master
It uses a different one iirc
Sigh.
That's what I figured. When I ask on Live Chat. They either don't know or say they'll get back to me.
AfricanTech
Honorary Master
I received mine in my Welcome to CW email
I've asked them to resend the mail. My original mail had no details regarding a different username/password.
Edit: Received the correct details now. Its a different username but same PPPoE password.
For those who care about such things.Thanks for the help @AfricanTech
Ho3n3r
Honorary Master
I just wanna say again how amazing CW is. It's always running on 100%, and no issues I've had recently, have been due to them, and only 1 issue overall since I've started using them, which is satisfying.
Did have one billing issue, with which Karen assisted ASAP and is now sorted.
Did have one billing issue, with which Karen assisted ASAP and is now sorted.
AfricanTech
Honorary Master
FYI
Call centre unavailable
Incident Report for Crystal Web
Investigating
Due to a technical fault we are still experiencing faults with our call centre routing and our call centre remains intermittently unavailable. Updates to follow today.
Jan 16, 09:31 SAST
Call centre unavailable
Incident Report for Crystal Web
Investigating
Due to a technical fault we are still experiencing faults with our call centre routing and our call centre remains intermittently unavailable. Updates to follow today.
Jan 16, 09:31 SAST
Ho3n3r
Honorary Master
Quick question: has anyone here ever needed to call them? I have never had to, as all my queries have been resolved on live chat.
crackersa
Honorary Master
Same
I have once because live chat wasn't getting anywhere. Everything gets shaped on my account when it becomes deprioritized which made it impossible to stream at night. After speaking to someone in management they reset the priority on my account.
AfricanTech
Honorary Master
Yeah, I have when I've had a complete outages.
Mephisto_Helix
Resident Postwhore
hmmmm, bit of awful packet loss on international ....... weird having an issue after so long, lol 
Orihalcon
Expert Member
Just posted a notice. IPC link is down. Increased latency as a result. Supplier attending to the fault.hmmmm, bit of awful packet loss on international ....... weird having an issue after so long, lol
Mephisto_Helix
Resident Postwhore
thanks for the heads up
Orihalcon
Expert Member
Resolved.
Take a look at @crystalwebsa's Tweet: https://twitter.com/crystalwebsa/status/821337138763440129?s=09
- Status