Crystal Web ADSL performance feedback thread Part 3...

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Hell.... almost fired and employee over the usage lucky I saw this with regards to the portals!
 
Getting packet loss after a thunder storm :(
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| DSL-AC68U-A7D8 - 0 | 105 | 105 | 0 | 0 | 0 | 0 |
| 155.239.255.250 - 1 | 101 | 100 | 16 | 32 | 330 | 19 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
mugikhan said:
Getting packet loss after a thunder storm :(
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| DSL-AC68U-A7D8 - 0 | 105 | 105 | 0 | 0 | 0 | 0 |
| 155.239.255.250 - 1 | 101 | 100 | 16 | 32 | 330 | 19 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Click to expand...

This does happen with Telkom lines on occasion. Is the line migrated to us?
 
What's happened to my line - anyone know?

SNR Margin
:
12.3 11.7 db
Line Attenuation
37.6 21.2 db

Data Rate
9215 947 kbps

Max Rate
17168 947 kbps

POWER
19.2 11.3 dbm

That upstream attainable just looks odd... and why would it be syncing at 9.2 down with SNR over 12?
 
ASSIA struck during a storm and will hopefully resync upwards to full speed upon its next scheduled check of the line...
 
DJ... said:
ASSIA struck during a storm and will hopefully resync upwards to full speed upon its next scheduled check of the line...
Click to expand...

Ah ha... Any idea how often?

Been struck by assia more than by lightning ;)
 
Sinbad said:
Ah ha... Any idea how often?

Been struck by assia more than by lightning ;)
Click to expand...

No idea their new config. I have heard it's once a week, but it's something that they need to officially announce...
 
DJ... said:
This does happen with Telkom lines on occasion. Is the line migrated to us?
Click to expand...
Same test done the next day
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| DSL-AC68U-A7D8 - 0 | 140 | 140 | 0 | 0 | 2 | 0 |
| 155.239.255.250 - 1 | 136 | 135 | 0 | 17 | 142 | 11 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Yes my line is with you...Would like to know if this has anything to do with the changes to the lines Telkom has made?
Also I'm noticing much higher pings in game all of a sudden.
 
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Absolutely no way for me to know. It's one of those that requires you to work with the support guys as they'd need to run tests on your line as the p/l is happening on the Telkom side there. But it does seem the likely reasoning...
 
I see I got an email and sms in the morning hours for latency issues.
I like the new functionality of the portal and the website is also indicating that there are still problems.
 
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Hectic said:
I see I got an email and sms in the morning hours for latency issues.
Click to expand...

Orihalcon said:
Brilliant system notifying people.

Thank you.
Click to expand...

As well as communication through every step of the way, and a post-mortem, all sent via SMS/Email/Both in real-time and posted to Twitter, and a live updated network notices page, a summary from the website directly, and a complete monitoring system for things like DNS, SMTP, authentication and more. We're also automating nearly all of it so in terms of disclosure, so you can trust the notices section explicitly. It should be the go-to-check before querying with us and we've made it easy to do so and stay up to date...
 
DJ... said:
As well as communication through every step of the way, and a post-mortem, all sent via SMS/Email/Both in real-time and posted to Twitter, and a live updated network notices page, a summary from the website directly, and a complete monitoring system for things like DNS, SMTP, authentication and more. We're also automating nearly all of it so in terms of disclosure, so you can trust the notices section explicitly. It should be the go-to-check before querying with us and we've made it easy to do so and stay up to date...
Click to expand...
I must just mention that I did not get the step by step update during the process. I did receive it a couple of minutes ago, along with reports that the problem has been solved.

Still love the process though.
 
Hectic said:
I must just mention that I did not get the step by step update during the process. I did receive it a couple of minutes ago, along with reports that the problem has been solved.

Still love the process though.
Click to expand...

It will send the "in-between" status updates by email-only. The incident being created and resolved is sent by SMS and email, with anything in-between happening by email only...
 
DJ... said:
It will send the "in-between" status updates by email-only. The incident being created and resolved is sent by SMS and email, with anything in-between happening by email only...
Click to expand...
Okay, checked and they were received on different time frames.
Thank you.
 
Dj... would that network issue have been the reason why from 1am twitch was impossible to watch?

Would do one big spike in bandwidth and then almost cap itself in the low 200kb/s. When I checked it against another isps account it worked fine. I gave up by 3am so not sure at what time it resolved itself, but as of right now works fine.
 
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