Crystal Web ADSL performance feedback thread Part 3...

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McGuywer said:
How do you distinguish between peak and off peak data?
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Have to do it manually in Excel. That's the one issue I have, but it's better than the CW portal, which currently doesn't function for me.

MrR said:
Surely not the account details provided by CW
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CW account details work just fine. They are IS-based with their own hardware and bandwidth, but they still route through the IS network so that's why you can track your usage there.
 
CataclysmZA said:
Have to do it manually in Excel. That's the one issue I have, but it's better than the CW portal, which currently doesn't function for me.



CW account details work just fine. They are IS-based with their own hardware and bandwidth, but they still route through the IS network so that's why you can track your usage there.
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I can only seem to break it down per day basis. Is there a way to do break it down for the month without clicking each day and exporting?
 
Any known issues this morning? I'm getting a throughput of around 100kbps on average, sometimes shooting up to about 300kbps.

I couldn't find any link to any network notices page on Crystal Web's website. Do they have one, and if so, where is it?
 
I had the PPP connection go down every 10 minutes or so since the last post, but now the throughput at least seems to be picking up again. Let's see if the PPP connection also remains stable now.
 
new_in_za2 said:
Any known issues this morning? I'm getting a throughput of around 100kbps on average, sometimes shooting up to about 300kbps.

I couldn't find any link to any network notices page on Crystal Web's website. Do they have one, and if so, where is it?
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Bottom right of each page is live chat and extra info with network notices, a synopsis of network notices, and a link to our network notices page with SMS and email real-time subscriptions.

No issues relating to our current network notice (waiting on equipment) could have caused what you experienced this morning and not seeing it replicated in our logs across customers so quite certain that this is line-related work isolated to your area, but the guys can help out on live chat if there are any latent issues?
 
DJ... said:
Bottom right of each page is live chat and extra info with network notices, a synopsis of network notices, and a link to our network notices page with SMS and email real-time subscriptions.

No issues relating to our current network notice (waiting on equipment) could have caused what you experienced this morning and not seeing it replicated in our logs across customers so quite certain that this is line-related work isolated to your area, but the guys can help out on live chat if there are any latent issues?
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Nope, everything is fine again. It was only for a bit over an hour I noticed it. It was probably an exchange issue.
 
So, network upgrades are happening today? Anything you can tell us that's changing, DJ? I do see some performance drop-offs for browsing some sites, but overall the impact is very minimal.
 
CataclysmZA said:
So, network upgrades are happening today? Anything you can tell us that's changing, DJ? I do see some performance drop-offs for browsing some sites, but overall the impact is very minimal.
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We're trying to keep any and all impacts to a minimum but there are admittedly impacts, hence the network notice we've put out. We are waiting on arrival of equipment for a few things and they have to clear as well. We can only then process the upgrade, so subscribe to the network notices and we'll keep everyone in the loop on that front.

But basically you can expect performance increases and latency is going to drop as well, as we are going to kill two birds with one stone here (fixing and upgrading). There are also 2 very cool things about to launch which these upgrades will enable and which we'd planned for a later stage but can now roll-out quicker...:)
 
DJ... said:
We're trying to keep any and all impacts to a minimum but there are admittedly impacts, hence the network notice we've put out. We are waiting on arrival of equipment for a few things and they have to clear as well. We can only then process the upgrade, so subscribe to the network notices and we'll keep everyone in the loop on that front.

But basically you can expect performance increases and latency is going to drop as well, as we are going to kill two birds with one stone here (fixing and upgrading). There are also 2 very cool things about to launch which these upgrades will enable and which we'd planned for a later stage but can now roll-out quicker...:)
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Such a tease...

Decrease in latency you say? EU and NA? One can hope!

Also...que portal por vafor? :)
 
I would be very pleased if my Overwatch and LoL ping drops even lower than what it already is :)

Can make my non ADSL friends very jelly!
 
StevenC said:
I would be very pleased if my Overwatch and LoL ping drops even lower than what it already is :)

Can make my non ADSL friends very jelly!
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The Overwatch pings are pretty great already.
I only have to correct for lag when sniping, otherwise 10/10.
 
DJ... said:
But basically you can expect performance increases and latency is going to drop as well, as we are going to kill two birds with one stone here (fixing and upgrading). There are also 2 very cool things about to launch which these upgrades will enable and which we'd planned for a later stage but can now roll-out quicker...:)
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I expect that the acquisition of a quantum entangled router went well after all. Here's to latency measured in light-seconds. :D
 
DJ... said:
We're trying to keep any and all impacts to a minimum but there are admittedly impacts, hence the network notice we've put out. We are waiting on arrival of equipment for a few things and they have to clear as well. We can only then process the upgrade, so subscribe to the network notices and we'll keep everyone in the loop on that front.

But basically you can expect performance increases and latency is going to drop as well, as we are going to kill two birds with one stone here (fixing and upgrading). There are also 2 very cool things about to launch which these upgrades will enable and which we'd planned for a later stage but can now roll-out quicker...:)
Click to expand...

:cry: I want in :D
 
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