Dear DStv - technical faults thread

How do you rate the DStv service *technically* ?

  • 10 (Best)

    Votes: 4 1.6%

  • 9

    Votes: 6 2.4%

  • 8

    Votes: 6 2.4%

  • 7

    Votes: 8 3.2%

  • 6

    Votes: 10 4.0%

  • 5

    Votes: 15 6.0%

  • 4

    Votes: 18 7.2%

  • 3

    Votes: 32 12.9%

  • 2

    Votes: 17 6.8%

  • 1 (Worst)

    Votes: 133 53.4%
  • Total voters
    249
Anyone else also unable to reset their DSTVNow password?

We are unable to login, refusing the current, valid and active password.
Trying to reset it fails.
Amateurs.
08aaca6ea40e06a3aeca49a5a3ec2eeb.jpg
 
swakop_toe said:
Anyone else also unable to reset their DSTVNow password?

We are unable to login, refusing the current, valid and active password.
Trying to reset it fails.
Amateurs.
08aaca6ea40e06a3aeca49a5a3ec2eeb.jpg
Click to expand...
Your screenshot shows localhost ... what are you trying to connect to?
 
Who wants to be a Millionaire on BBC brit broadcast ATM has the questions in what looks like Polish?

Perhaps is was a bit cheaper....:unsure:
 
Now they are showing messages within shows on 195 to say the channel is closing. The problem is if it records the first part of the show successfully it will not record the second and if it records the second it will delete the first. The only way to record them is manually.
 
Is MC ever going to fix their older guide's search option?? Just a false negative response always delivered now :mad:

And at least once the Now guide's download wouldn't work.. maybe you should just stay in bed, MC.
 
I think there's a bug / fault for Subtitles in M-NET movies (satellite, don't know about online streaming).

Press Options on remote of the basic HD decoder (I've now upgraded to) .... select English, Subtitles appear, Back to escape that menu.

Then if you move away from that movie channel, go back to it, Subtitles are gone and you need to reselect them again if needed.

I remember when I first got this decoder and tested it out going back to that movie channel kept the Subtitles selection to English, and not Off as is now what it defaults back to.

This doesn't personally worry me, as I seldom watch movies (if ever), and my hearing still holding up well.

Just thought to mention, if this is something that needs fixing by DStv ?
 
BCR said:
I think there's a bug / fault for Subtitles in M-NET movies (satellite, don't know about online streaming).

Press Options on remote of the basic HD decoder (I've now upgraded to) .... select English, Subtitles appear, Back to escape that menu.

Then if you move away from that movie channel, go back to it, Subtitles are gone and you need to reselect them again if needed.

I remember when I first got this decoder and tested it out going back to that movie channel kept the Subtitles selection to English, and not Off as is now what it defaults back to.

This doesn't personally worry me, as I seldom watch movies (if ever), and my hearing still holding up well.

Just thought to mention, if this is something that needs fixing by DStv ?
Click to expand...
Go to Settings \ User Preferences \ Video & Audio
(may have slight name variations)
There you can set subtitles permanently on, else it's normal for them to reset after you change channel.
 
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Reactions: BCR
Brian_G said:
Go to Settings \ User Preferences \ Video & Audio
(may have slight name variations)
There you can set subtitles permanently on, else it's normal for them to reset after you change channel.
Click to expand...
Thanks, I must've set it like that when I first got the thing, then forgotten when it reset back to default somehow (as the way this decoder worked was all new to me at the time, along with most settings .... and still apparently is !).
 
Last edited:
BCR said:
Thanks, I must've set it like that when I first got the thing, then forgotten when it reset back to default somehow (as the way this decoder worked was all new to me at the time, along with most settings .... and still apparently is !).
Click to expand...
These modern menus have taken me the longest to learn. Control became too restricted, however what isn't is covered quite well in the menus.

But I would say some is too counterintuitive, the structure not user-friendly and some wording is poorly chosen.
 
Brian_G said:
These modern menus have taken me the longest to learn. Control became too restricted, however what isn't is covered quite well in the menus.

But I would say some is too counterintuitive, the structure not user-friendly and some wording is poorly chosen.
Click to expand...
I find I can get around from day to day with most things now, but agree with you that the settings are all over the place & I think the relative simplicity of the 1131 menu / settings were much easier to navigate, but also less info available so there's that to consider.

The one thing I find more steps to get into and out of, is checking on the signal quality and strength (of channel you're currently watching).

Was fewer steps in the 1131 from what I recall, but I don't need to check as much as I did in the beginning of this new dish / decoder setup.

Overall, not that disappointed now with remote's use.
 
Brian_G said:
I still use the A6 sometimes 'cos the nice A7 has one major flaw - endless bl00dy clicking noise! :- (
Click to expand...
Mine is a "B8" and from testing now some buttons are the soft, cushioned type ; the ones that aren't are :

- info button ;
- the back button ;
- ALT ;
MUTE ;

.... plus OK, up, down, left and right.

I've noticed the clickiness before, but not to the extent it worries me - yet !
 
Brian_G said:

E Media Channels Termination

Customers have more to look forward to, with the launch of new channels and even more entertainment.
www.dstv.com www.dstv.com

MultiChoice and eMedia have signed a new agreement to continue to broadcast eTV (194), eNCA (403) and the daily Afrikaans News bulletin on kykNet (144) on DStv. This agreement is effective from 1 April 2022.

The channels that were part of the previous agreement are eTV, eNCA, eMovies, eMovies Extra, eExtra and eToonz. This agreement will expire at the end of March 2022. eMovies, eMovies Extra, eExtra and eToonz are not part of the new agreement and these channels will no longer be available on DStv from 1 April.
Click to expand...

Has DStv backtracked on this? The channel termination notices has disappeared from these channels on the online guides. And the channels have their programming data shown as normal from April the 1st.
 
KatieKim said:
Has DStv backtracked on this? The channel termination notices has disappeared from these channels on the online guides. And the channels have their programming data shown as normal from April the 1st.
Click to expand...
No idea. Maybe keep an eye on announcements at the top of dstv.com , or news at the bottom.

I don't see any notice anymore on chs. 195 or 311 either, though it is still on the non-S.A. "eTV Africa".
 
Seemed like a stupid thing to do anyway given that they're all available on free OpenView HD and digital terrestrial, would just make it a nuisance.
 
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