Discovery Vitality [2019]

So Discovery responded to me and they tell me that the play I got this Wednesday was for the expired diamond not goals since I didn't reach my goal last week. I tell them that I didn't get any plays at all this week, I was expecting one for the expired diamond not for goals. They respond and say the reason I didn't get any plays this week is because I didn't reach my goal last week. I just responded now walking them through my query in the simplest English I can...

We are basically just going around in circles now...
I got this, from Discovery Vitality today...
1562575584750.png
So I dont think we are getting anywhere, so I give up.
 
Yes as far as I know they will give you another play when you only had one diamond. So even if you had two one expired and one not then you won't get that play
 
Yes as far as I know they will give you another play when you only had one diamond. So even if you had two one expired and one not then you won't get that play
I have generally spent when I have 2 and 1 expiring but never received a second play when I only have 1 and it expires.

Who has not received healthy food since March / April and healthy care since Jun?
 
Yes as far as I know they will give you another play when you only had one diamond. So even if you had two one expired and one not then you won't get that play
I see, I didnt know that. Should have used to get a vouch or something at YuppieChef...:crying:
 
I have generally spent when I have 2 and 1 expiring but never received a second play when I only have 1 and it expires.

Who has not received healthy food since March / April and healthy care since Jun?
Me. been waiting since march
 
Did anyone receive the extra play for an expired diamond?
Mine expired last week and I still have not received the extra play.

BTW, did anyone ever get 4 or 5 diamonds to claim anything substantial?
I did get 4 diamonds in the early days with bonus plays, I eventually needed to redeem one so I redeemed all, I opted for R2000 Sunglass Hut voucher, other options was a R2000 iStore. I still have the voucher as I don't really wear sunnies, and I anyway have a decent pair for when I do. I certainly would never have bought any overpriced item from the iStore. Either voucher was not so exciting for me but I won't say no to free stuff.
 
I did get 4 diamonds in the early days with bonus plays, I eventually needed to redeem one so I redeemed all, I opted for R2000 Sunglass Hut voucher, other options was a R2000 iStore. I still have the voucher as I don't really wear sunnies, and I anyway have a decent pair for when I do. I certainly would never have bought any overpriced item from the iStore. Either voucher was not so exciting for me but I won't say no to free stuff.
And to add to my comment, I have not got close to getting a diamond again, thank goodness.
 
okay, you are the only person that I know who have ever reached 4 diamonds. Wow:cool::cool:
 
I have generally spent when I have 2 and 1 expiring but never received a second play when I only have 1 and it expires.

Who has not received healthy food since March / April and healthy care since Jun?
I know you asking who didnt get, but:
I have received healthy care on 6 June according to my dischem statement.
I did receive my healthy food for woolworths for March, but it took forever to arrive.
 
And to add to my comment, I have not got close to getting a diamond again, thank goodness.
Haha I also feel like diamonds are booby prizes. Discoveries way of delaying a reward payout for 13 weeks(12 to expire and 1 after the expiry to allocate)
 
I got this, from Discovery Vitality today...
View attachment 680895
So I dont think we are getting anywhere, so I give up.

Ah, that sucks.

Fortunately I only had one when it expired.

I got a call today. They must noticed that the back and forth emails were not working. The agent assured me she's looking into the issue and will get back to me before end of day...we'll see...
 
I know you asking who didnt get, but:
I have received healthy care on 6 June according to my dischem statement.
I did receive my healthy food for woolworths for March, but it took forever to arrive.
Also good to know who did receive, thanks for the feedback
 
Also good to know who did receive, thanks for the feedback

Same. Got some on time, 26th. (Gym, HealthyGear), Fitness booster on the 28th and Healthyfood on the 1st. This was the best consistency I have ever received from them, as I did not have to complain.
 
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