Frogfoot Port Elizabeth

Anyone else not getting full speed and high latency on uploads. Im on 100/10mb and only getting 50mb.

Latency: 12.38 ms (jitter: 0.52ms, low: 11.96ms, high: 13.19ms)
Download: 46.65 Mbps (data used: 75.4 MB)
11.82 ms (jitter: 5.20ms, low: 10.56ms, high: 245.00ms)
Upload: 11.73 Mbps (data used: 9.7 MB)
659.34 ms (jitter: 106.77ms, low: 50.10ms, high: 1184.89ms)
 
Anyone else not getting full speed and high latency on uploads. Im on 100/10mb and only getting 50mb.

Latency: 12.38 ms (jitter: 0.52ms, low: 11.96ms, high: 13.19ms)
Download: 46.65 Mbps (data used: 75.4 MB)
11.82 ms (jitter: 5.20ms, low: 10.56ms, high: 245.00ms)
Upload: 11.73 Mbps (data used: 9.7 MB)
659.34 ms (jitter: 106.77ms, low: 50.10ms, high: 1184.89ms)
Im also getting half speeds currently getting 50Mbps on a 200, my upload is fine though.
 
Yeah. Streaming is really difficult. It's a mess. What the hell is going on?
 
Good day. Kindly note:
Outage Update

Outage Title: Outage | PLZ | Walmer | OLT1 | LC11 | PON13 | Partial
Outage Ref(solid): FRG3139325
Impact Start Time: 2022-10-08 12:35:11
Impact: Hard Down

Outage Update:
2022-10-09
-- Logged to FF maintenance
-- ETA 1 hour
-- Techs are onsite
 
Outage Update | PLZ | Walmer | OLT1 | LC11 | PON13 | Partial| Fault located. Techs have started to re-splice the fibre
 
Hi

Do you have a ticket ref I can follow up with?

Please send myself and @Afrigirl a pm with your email address so we can have a look for you.
Ive been emailing the fibre department they didnt create a ticket for this request unless its #IWL-877-26505. They said they are talking with frogfoot and logged a fault with them . I had to test directly to the ONT twice which is HIGHLY inconvenient as i dont have a laptop. #IWL-877-26505 is the only ticket information i have currently. Please expedite..
 
Last edited:
Ive been emailing the fibre department they didnt create a ticket for this request unless its #IWL-877-26505. They said they are talking with frogfoot and logged a fault with them . I had to test directly to the ONT twice which is HIGHLY inconvenient as i dont have a laptop. #IWL-877-26505 is the only ticket information i have currently. Please expedite..
Morning, thank you. I have located the ticket logged with Frogfoot, I will keep you posted. Request #369051
 
Change Request Reference:FRG3096335
Change Title:Network Upgrades | CPT Region | Core Capacity Upgrades
Maintenance Type:Standard
Maintenance Description:Additional 100G link to be added to the lag between our core Juniper and switch. This needs to be completed to avoid future congestion. Ports will be moved around and FPC1 will be rebooted on both Junipers in order to make ports available.
Technical Description:Additional 100G link to be added to the lag between our core Juniper and switch. This needs to be completed to avoid future congestion. Ports will be moved around and FPC1 will be rebooted on both Junipers in order to make ports available.
Impact Description:Intermittent connectivity expected
Reason for change:Additional 100G link to be added to the lag between our core Juniper and switch. This needs to be completed to avoid future congestion. Ports will be moved around and FPC1 will be rebooted on both Junipers in order to make ports available.
Probability of customer impact:Certain
Maintenance Date and Time:2022-10-10 23:00:00.0 to 2022-10-11 06:30:00.0
Change Status:Planned Change
 
Change Request Reference:FRG3107580
Change Title:OLT Firmware upgrade | PLZ
Maintenance Type:Standard
Maintenance Description:Implementing new firmware to resolve bugs on older firmware.
Technical Description:Implementing new firmware to resolve bugs on older firmware
Impact Description:Customers will experience intermittent connectivity while the OLT/Line cards restart.
Reason for change:Implementing new firmware to resolve bugs on older firmware.
Probability of customer impact:Certain
Maintenance Date and Time:2022-10-11 23:00:00.0 to 2022-10-12 07:00:00.0
Change Status:Planned Change
 
Top
Sign up to the MyBroadband newsletter
X